Terrace/patio
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Reviews of Sunrise Hotel

3 out of 5
Sunrise Hotel
Kucuk Ayasofya Caddesi No:36 Sultanahmet, Istanbul, Istanbul

Reviews

5.2
Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 10 out of 24 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alper Cevdet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix, clean and tidy your hotel room.
Response from Ercan on 14 Apr 2024
Sen ilk önce kendini temiz tut hotelimiz hayet temiz ve güzeldir

4/10 Poor

Abdelhalim, Bradford

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Bianca

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
Super location, verry nice staff, good food.!
Stayed 5 nights in May 2023

4/10 Poor

Imane

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was smelling cigarettes,heater was not functional , beds not confortable , very noisy in The morning, the grooming makes a l lot of noise . Receptionist didn’t talk English , and was seems not happy cause our flight was late and we made our check in in late night cause he was sleeping , and was not happy cause we had to go out again to look for something to eat . I had to change my booking same moment and looking for an other hotel .
Stayed 3 nights in May 2023

2/10 Terrible

Sofia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING, TERRIBLE PLACE
This place is absolutely disgusting. The rooms are not soundproof and you can constantly hear noises all day and night long. The terrace bar does not exist, the staff are rude and unaware. There are no window views at all. I would highly recommend to stay aware from this place. It is dirty and disgusting and would highly recommend staying away from Hotel.com too.
The window view
Stayed 7 nights in Apr 2023

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour, le personnel très accueillant. Hôtel familiale très sympa. Jolie vue de notre chambre au dernier étage. Terrasse avec jolie vue également. Cette chambre ne convient pas aux personnes à mobilites réduites car pas mal d’escalier. L’hôtel propose également un restaurant.
Stayed 4 nights in Sep 2022

2/10 Terrible

amjad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stain on bed Air condition not working No left
Stain on bed Air condition not working No left I had to go to the fourth floor The mini bar fridge not working Very Noisy There are not friendly and there are lying about their property and they are not friendly at all I don’t recommend it for anyone they said they speak English but they are not it’s hard to communicate
Stayed 3 nights in Jul 2022

2/10 Terrible

Tatiana

Stayed 3 nights in Apr 2022

2/10 Terrible

Olga

Stayed 1 night in Mar 2022

10/10 Excellent

Zoha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and accommodating staff
Stayed 2 nights in Jan 2022

8/10 Good

Fanni

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cozy room, nice area
Stayed 2 nights in Nov 2021

2/10 Terrible

Mehmet Sercan

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren sehr dreckig. Es gab kein warmes Wasser. Sehr enge Treppen. Dem Personal war es egal, Hauptsache, die haben ihr Geld bekommen. Sind in der ersten Nacht wieder ausgecheckt.
Response from Ercan on 14 Apr 2024
Hotelimiz gayet temizdir tabiki 5 yıldız değil çok konfor çok paradır bunu öğrenmelisin

8/10 Good

Tuncay

Liked: Staff & service
Preis leistung war soweit in Ordnung Zustand nicht so besonders Ausblick zu blauen Moschee
Stayed 2 nights in Aug 2023

2/10 Terrible

Nafisa Dahir

Stayed 3 nights in Jul 2023

2/10 Terrible

Misel

Disliked: Cleanliness, property conditions & facilities
Badezimmer hat stark nach Moder/Schimmel gestunken, so stark das man die Badezimmertür und Badfenster zu machen musste, so das keine Luftstrom mehr war das daqs Geruch ins Zimmer wehte. Trotz Reklamation habe ich erst am 4.Tag ein anderes Zimmer bekommen, da hatte ich schon die Geduld verloren gehabt und ein anderes Hotel besucht. VG Misel Uzlas
Stayed 10 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Stayed 4 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

youssef

Stayed 3 nights in Mar 2022

10/10 Excellent

Duygu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 gün konakladık. Odalar temiz ve güzeldi.
Stayed 2 nights in Mar 2022

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad-precio y amabilidad
Check Inn y out rapidísimo, atención personalizada eficiente, nos dieron upgrade por no servir el wC, desayuno incluido básico, mucha amabilidad, muy cerca de Santa Sofía y mezquita azul. Buena comida del restaurante, servicio de taxi hacia el aeropuerto puntual.
Stayed 4 nights in Feb 2022

6/10 Okay

ramazan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Sejour
Stayed 2 nights in Dec 2021

6/10 Okay

Bouchra

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je me suis présenté a l heure et le responsable m a informé que suite a un souci qu il ne peut pas me donner la chambre et il m a proposé un autre hotel pas bon du tout chez laisser tombé. A éviter
Stayed 1 night in Sep 2021