Indoor pool

Reviews of Hotel Mosaic

4 out of 5
Hotel Mosaic
Vidinli Tevfikpasa Cad No: 21 Veznecil, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 145 reviews" "
Rating 8 - Good. 54 out of 145 reviews" "
Rating 6 - Okay. 23 out of 145 reviews" "
Rating 4 - Poor. 9 out of 145 reviews" "
Rating 2 - Terrible. 11 out of 145 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 3 nights in Feb 2024

10/10 Excellent

haris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They place was amazing i will definitely stay there next time i go
Stayed 17 nights in Jan 2024

8/10 Good

Nesrine

Liked: Cleanliness
Stayed 7 nights in Dec 2023

10/10 Excellent

Feruza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Frank

Stayed 3 nights in Nov 2023

6/10 Okay

Noor

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was clean and organized, and the location was good. You can easily get to Metro and Tram from the hotel. However, I found the hotel to be very noisy night time, we experienced that music was playing outside, and we were not able to sleep...When I asked the staff in the hotel to change our room, they were nice enough to change it, but there was still a loud noise coming from outside. And we found the break-fast to be averaged. Most of the items were cheese and vegetables...Not varieties of food, we noticed the same items pretty much everyday. We stayed in a 3*** hotel for a week before Mosaic, and the break-fast was actually better than Mosaic hotel.
Stayed 7 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
The hotel was decent and clean, the staff were friendly and helpful. I’d recommend. The only downfall was the gym. The treadmill didn’t work nor did the bike. Pool was decent. If you were intending a hotel with a decent gym this isn’t for you. Otherwise I’d recommend
Stayed 4 nights in Nov 2023

8/10 Good

patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Central hotel. Problems with WiFi sometimes.
Stayed 6 nights in Oct 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent staff, excellent hotel, excellent breakfast!
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel clean , good breakfast , helpful staff only issue was having to use the pool etc after 6pm it’s free 12-6pm but that’s not really convenient when doing activities all day
Stayed 7 nights in Jul 2023

8/10 Good

Soran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything what you need is there. Very good hotel with excellent staff. I would recommend this hotel and I would stay there again.
Stayed 3 nights in May 2023

8/10 Good

Ime

Stayed 2 nights in Apr 2023

10/10 Excellent

Hywel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant and couldn't do enough for us.
Stayed 4 nights in Apr 2023

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at a great location, good spa and nice rooms. Beds could have been a little more comfortable, but we didn't mind. Overall, good value for money, would definitely recommend.

6/10 Okay

Mariya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was looking for hotel with spa. The spa at this hotel was simply not usable! The pool and jacuzzi where ice cold, turkish bath was not clean at all, there was buckets with dirty towels all over the place. The stuff extremely unfriendly, one person was smoking! Without a doubt one of the shadiest pleases i’ve ever been!
Stayed 3 nights in Nov 2022

8/10 Good

Hamid

Stayed 7 nights in Nov 2022

6/10 Okay

Sam

Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend in Istanbul
Very nice hotel, within walking distance of all major attractions in Istanbul's old town
Stayed 4 nights in Dec 2021

8/10 Good

Sleman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Although the price was high but generally the hotel was perfect
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the old town
Very nice hotel close to the Grand Bazar. Very friendly staff
Stayed 3 nights in Sep 2020

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the Grand Bazar
Very nice hotel close to all attractions in the old town. Very frièndly staff. Large comfortable rooms.
Stayed 4 nights in Sep 2020

6/10 Okay

Najia

Stayed 3 nights in Sep 2020

8/10 Good

Yanif, Tel

Travelled with family
Liked: Cleanliness, staff & service, amenities
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Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

6/10 Okay

ADRIAN

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were a tad small, breakfast was great. The pool and spa they have that says are included are only included untill 6pm , then you have to pay. And even before 6pm they make you buy a bathing cap before you're allowed to enter the pool or hot tub. Kind of weird and annoying thing to do, was a first for me in a Hotel for sure. Aside from that the area was ok and within walking distance to a bunch stuff and the Airport shuttles.
Stayed 1 night in Jan 2019

8/10 Good

AHMED MOHAMED SALEM

Liked: Cleanliness
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great price for the location, cleanliness, services, and delicious breakfast. The staff was friendly and professional, actually they were really awesome guides when we asked them about good restaurants and places that we should visit. The location was so good and not all of scams in the area. Overall it is really nice place stay.
Stayed 16 nights in Sep 2018

10/10 Excellent

Verified traveller

Very pleasant experience
Very clean room, friendly and helpful staff. Would definitely recommend. Thank you
Stayed 10 nights in Aug 2018

2/10 Terrible

unhaapy, sydney

Disliked: Staff & service, room comfort
Terrible experience
Extremely rude and disrespectful manager makes his own rules which in not mentioned in the hotel. Unfriendly staffs .Bad customer service .
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay at in that bracket (4 stars) - recommended.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel as great
Stayed 3 nights in Jul 2018

8/10 Good

Tahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good holiday
The hotel is very nice and the location is the best walking distance to alot of attractions we took the train. Which was amazing only 5TL one way made thing easier for us as we had a kid (5yr) the hotel is 1min Walk from the station...only drawback back the WiFi was not that great and the swiming pool timing was a bit odd 12-6 and after 6 you have to pay extra.. the hotel is a bit far from the airport so prepaid to pay to about 180-190 TL on meter.. Istanbul is a very nice place to visit and the food is amazing... breakfast was good at the hotel
Stayed 6 nights in Jul 2018

8/10 Good

Tatiana, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I loved breakfast, the room is spacious, the employees are very nice. Great location
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast I have encountered in Turkiye
Easy checkin, comfortable room although the shower fittings are underwhelming, fantastic breakfast, good location.
Stayed 1 night in Feb 2018

8/10 Good

ali, mauritius

Liked: Staff & service
Nice hotel location near metro,grand bazaar
As every traveler aim to get a good service and welcome .so this hotel is so far the best in this area in terms of service,staff,arrangement for airport or any other places or tours.
Stayed 4 nights in Oct 2017

4/10 Poor

FH, H qatar

Disliked: Cleanliness, staff & service, property conditions & facilities
Spacious un-clean room
We booked a double room (twin beds), the room is comfortable and spacious, the hotel is close to 2 stations (metro and tramway), the breakfast is big and has many options. The cleaning of the room was the most terrible part. The cleaning lady cleaned the floor once in our 7days stay, she never washed the cups and I had to speak to the reception lady (who was really rude) about that, who informed me that the cups are washed in the bedroom and not in a dishwasher machine, which is really disgusting. But anyways the cups were never washed and sticky (from the juice i drink every night). So I ended up buying plastic cups. The hair in the shower area was never cleaned out! The only clean thing was the towels. The TV remote control was disgusting and sticky and never worked anyways. Absolutely not recommended!
Dirty cups after the reception confirmed that the cups are cleaned

6/10 Okay

Wesam

Disliked: Cleanliness, property conditions & facilities
Location is not bad but hotel isn't wat i was expe
I stayed in this hotel for a few days in a delox room. The carpet was dirty with a lit of spots and stains. Tv was cracked... A lot of bugs and nats were going around. The manager came in to see the room and he told me to clean the carpet .. Change the tv... Spray the room., next day they sprayed and change the tv but carpet still dirty

6/10 Okay

Jabbar

Liked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I AM so happy at my trip and staying at this hotel

8/10 Good

ziad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Omaima, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, we dinot get room that we boo
Very bad experience, we dinot get room that we booked. Hygiene is average

2/10 Terrible

yasser, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i am regret to book this hotel
just one word it is bad hotel

6/10 Okay

Verified traveller

Liked: Staff & service
A good hotel with some drawbacks
I visited during the winter holidays and overall a good experience at Mosaic Hotel. I haven't used any of the Spa facilities so can't comment on that. Pros: -Very friendly and helpful staff -Lots of places to eat near the hotel -Metro Station is very close by -Lobby area and hallways are nice and clean -A good barber shop and hair salon in the hotel -Good breakfast with a decent variety of food Cons: -Certain details such as rusty/broken fittings, old dirty toilet brush, random things under bed from previous guests and other such things greatly diminish the overall experience -Very poor sound insulation. Can very easily hear conversations going on in the adjacent rooms -Pillows and sheets smell used and old -TVs could use some upgrading -A stale feeling in the room Conclusion: This hotel has great potential with some very minor changes that would make a huge difference to the guests. I don't understand why they wouldn't spend a few bucks on a new toilet brush and new pillows for each room.