2 bars/lounges, pub

Reviews of Hyderabad Marriott Hotel & Convention Centre

5 out of 5
Hyderabad Marriott Hotel & Convention Centre
Opp. Hussain Sagar Lake Tank Bund Rd, Hyderabad, Andhra Pradesh

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 249 reviews" "
Rating 8 - Good. 53 out of 249 reviews" "
Rating 6 - Okay. 30 out of 249 reviews" "
Rating 4 - Poor. 17 out of 249 reviews" "
Rating 2 - Terrible. 14 out of 249 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aditya

Liked: Property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 11 nights in Mar 2024

10/10 Excellent

Kiyoshi, Koganei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just I stayed for business purpose not private purpose But enjoyed the comfortable facilities and services
Stayed 1 night in Feb 2024

10/10 Excellent

Rohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Josephus, Fulton

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

8/10 Good

Aruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell from the lake. AC doesn’t work properly. Excellent service
Stayed 4 nights in Dec 2023

4/10 Poor

Sara

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Old property need renovation
Stayed 2 nights in Dec 2023

10/10 Excellent

Akhilesh

Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food, luxurious room and a nice pool outside. The only issue is that there is sometimes an unpleasant smell outside the hotel, which apparently is due to a drain nearby. However, I only experienced this when waiting outside for taxis; the inside and pool areas are fine.
Stayed 8 nights in Dec 2023

4/10 Poor

Harish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elsafe in the room is not working. Shower tiles are out of place and uneven and wooden flooring is uneven too. Also couldn’t find gym with the directions in the elevator.
Stayed 1 night in Dec 2023

10/10 Excellent

Vinod

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, helpful. Nicely maintained. My first choice every visit.
Stayed 2 nights in Dec 2023

2/10 Terrible

Sri Venkata Sai Sumanth

Stayed 2 nights in Dec 2023

6/10 Okay

Anju

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old property with broken bits hanging. Toilets in the room old and broken. The breakfast is good but poor service and you have to wait quite a long if you have asked for anything.
Stayed 1 night in Dec 2023

10/10 Excellent

Phil

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ramakant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Very nice food services include breakfast and dinner. Many options and served as per our requirement.
Stayed 2 nights in Nov 2023

10/10 Excellent

Noya

Stayed 6 nights in Nov 2023

10/10 Excellent

Gurpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 1 night in Sep 2023

10/10 Excellent

Harris

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and we had a good experience with the property
Stayed 3 nights in Aug 2023

6/10 Okay

streddy

Travelled with family and small children
Rooms are not clean
Stayed 2 nights in Jul 2023

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Its the smell from the lake.
Stayed 1 night in Jul 2023

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

10/10 Excellent

Venkata

Stayed 2 nights in Jun 2023

10/10 Excellent

Mallikarjun

Travelled with family
Liked: Cleanliness, staff & service
Excellent value if you are staying outside high tech city area. Very neat. Staff is professional. Very quiet and away from the main roads. I saw Singapore Airlines staff staying which says a lot about this hotel. Would visit again in the near future.
Stayed 13 nights in Jun 2023

6/10 Okay

Manas

Travelled with family
Liked: Cleanliness, property conditions & facilities
First day itself, front desk was confused why my booking is not popping up on their system. But I will say the staff was very cooperative and welcoming. Food was awesome. You should try both their restaurants. Real good food. Tatva, spa is also awesome. Some of their stuffs are awesome in deep tissue msg. Pool was clean. But last day was not disappointing. Even after 3 days stay, they were not able to find the room payment which I had already made. I saw in my card, they put the charge again which I had already paid to expedia. Once I called them, they said that charge is being put by Expedia now where as my credit card bill on 25th oct, 2022 shows, Expedia had charged me. Bit disappointing. Now I need to chase behind them :) to get things resolved. So in single line great facilities and amenities, but front desk staff ☹️

6/10 Okay

Khalid

Stayed 19 nights in May 2023

6/10 Okay

Rajeev

Stayed 1 night in Jun 2023

10/10 Excellent

Satyen

Stayed 3 nights in Jun 2023

10/10 Excellent

Kalpana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2023

10/10 Excellent

Ikram

Liked: Cleanliness, staff & service
Welcoming, very clean and great staff. Slight out of the way but overall a great stay
Stayed 5 nights in Apr 2023

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Property was clean
Stayed 8 nights in Apr 2023

10/10 Excellent

Pramod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely phenomenal stay! While the start of our stay was a bit bumpy, the entire Marriot staff - from housekeeping, front desk, the managers, the chefs and everyone in between did such a wonderful job during our 8 day stay here. We were left wanting for nothing - staff were polite, accommodating and went above and beyond in setting a very high bar of service. Many of the staff took time out of their busy schedules (the hotel was booked solid and was hosting IPL teams as well) to personally check in us, chat with us and ask for feedback - they were willing to accept suggestions and criticism with a very open mind & that itself spoke volumes for the level of professionalism every single person exuded.
Stayed 8 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

ANUHYA

Stayed 1 night in Mar 2023

10/10 Excellent

tanisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 days best experience in Hyderabad- the staff is like family very caring. The dining options - amazing food at Bidri & okra Anup curated every meal & it was fabulous The sunset view from 8th floor lounge is to die for & the architecture of this hotel is so authentic - this will be my to go Hyderabad stay @mrsasiapacific2020
Stayed 1 night in Feb 2023

10/10 Excellent

ANUHYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself, Anuhya I had a great stay at Marriott. My flight Arrival late in the evening, before which my parents had to check in the hotel. Rugved has helped my parents with the check in process smoothly. He was kind and warm throughout the random conversations me and my parents had during our stay. The hotel staff from the receivers at the Gate till the Food stuff, room service staff, receptionists, everyone is so warm and amazing. My respect for hotel culture has tripled and especially this hotel solely due to staff. I would recommend this hotel to all people I know. Thank you for your great service. I look forward to staying atleast once during my every trip from USA. Anuhya
Stayed 1 night in Feb 2023

10/10 Excellent

shan

Stayed 3 nights in Jan 2023

10/10 Excellent

Hrishikesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

8/10 Good

Bhanu Prakash, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this for almost 10 days. Only complaint I have is about the breakfast buffet, the food items are pretty much the same every day. Surrounding area is also not great. Musi River smell is bad.
Stayed 2 nights in Jan 2023

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was gracious . Rooms were clean.
Stayed 2 nights in Jan 2023

10/10 Excellent

ANJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
It was excellent stay
Stayed 3 nights in Jan 2023

6/10 Okay

Harshada Thakor Dullabh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Satish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Vasudev

Travelled with family
The hotel is very old, not renovated to new standards. AC is always too cold regardless of the temperature setting. There’s a stinky smell from Tank bund, the water body next to the property that you can’t avoid while waiting for cab. Room service is too slow, it takes 30 min to get anything like extra towels. Breakfast is very good, although certain items, like Rava dosa, were never available any day during the 6 days of our stay. Staff is very courteous but lots of inefficiencies with anything. The “lake view” from the room is very disappointing unless you enjoy watching the filth flowing down the sewage canals.

10/10 Excellent

Aravind Reddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay

10/10 Excellent

Praneeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing..loved the hospitality.
Stayed 1 night in Dec 2022

2/10 Terrible

Shalini

Travelled with family
Disliked: Property conditions & facilities
Being updated, rooms with chemical odors, no showers, old fashioned bath tubs, not handicap accessible.
Stayed 2 nights in Dec 2022

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Vegetable biryani was verygood!
Stayed 1 night in Dec 2022

4/10 Poor

SrinivasU

Stayed 5 nights in Nov 2022