Search Historic Hotels in Hell's Kitchen

"Good location"

"I did not smoke in this room. I used hairspray and a portable steamer during my stay. After I checked out, I saw a charge on my credit card that I did not expect. The hotel never called me. They never emailed me. No one knocked on my door. The hotel sent me a report showing high air readings. If the air was bad, why did no one check on me? No staff member came to my room. No one asked if I was safe. I asked the hotel manager for proof that I smoked. He had no photos of ash. No smell report. No witness statements. He only had a printout from a sensor. The manager said their sensor cannot be triggered by hairspray. That is not correct. Hairspray has chemicals that sensors pick up. When I kept asking questions, the manager accused me of trying to buy a good review. He also spelled my name wrong on purpose. News reporters in Boston have looked into this. They found hotels using the same sensors to charge guests for hairspray and steam with no real evidence. I have used this booking site for many years. I have no other complaints like this. A hotel that ignores guest safety and charges surprise fees is not a place I will stay again. "

"It was okay but smaller rooms for 2 queen beds"

"Let's just say that this hotel has seen better days. We had a/c and other issues when we checked in and had to change rooms after the first night. Everything is just really worn. It was an amazing hotel 15 years ago, but now it's just kind of average and needs constant maintenance. I have no idea what the "resort fee" was for as there was no added value to the place. You even have to pay to store your bags upon checkout. I will say our room was spacious, the beds were comfortable and we had a great view. But the bathroom is very worn and has absolutely zero counter space. Some shelves would make a huge difference. I doubt we will return. I wanted to love it!"

"Fernando and the staff were great! Very respectful and attentive"

"Romney was clean and spacious.. staff super friendly.. food in area amazing… close to everything"

"AC was cold. Breakfast wasn't bad"

"I love this hotel. The staff is friebdly, it's clean and the location is great. My only complaint is the elevators are exceptionally slow."

"Clean room, good breakfast and comfortable "