Search Mountain Hotels in Hakone

"An amazing stay! This hotel spares no details from beginning to end. A perfect blend of traditional ryokan meets high end hotel. "

"We like everything here. "

"Stayed here with two school-age children. We chose to stay in a traditional room with kaiseki dining. Both kids are very good eaters but even for the adults some of the food was very new. However, everything was carefully prepared and presented beautifully. The staff were very friendly, and several staff members were fluent in English. Still, I would recommend brushing up on your Japanese or using Google Translate for clear communication. Tub times were easy to reserve, but free time tubs often required waiting 15 min to 1 hour. We made the mistake of checking back every 10-15 minutes to see if one particular tub was free. After waiting an hour another guest arrived and took the tub even though they had only been waiting 2 minutes. So, you must stay right there! The location of the hotel is not walkable as the roads are steep with limited space for pedestrians. However, there is a minivan that can drop you off and pick you up from the bus station or nearby train station with ease. So, it’s no problem. Overall, the property was beautiful, clean, and very relaxing, and the staff were all very kind and helpful. Would definitely recommend if you would like an authentic Japanese ryokan and onsen experience. "

"Very sophisticated hotel. French dinner was wonderful. My friends and I enjoyed our stay so much!"

"The staff, grounds, and food were all superb. We booked the Open Air Big Stone Bath room type so we had a private hot springs bath in our onsen. It was amazing to get in whenever we wanted, but it may be unnecessary depending on your budget since their public (hotel guests only) open air baths are so spectacular. Also, if you don’t book a room with a private bath, you can reserve a time slot for a private one on the hotel grounds. The time slots will give you access to a private bath, steam spa and bathroom for 40 minutes. We did this for the experience and it was a beautiful and relaxing private bath with forest vegetation to look at. There is a downside to the Gora Kadan but it is still 5 stars for me. I mention it next because I feel it is worth noting. When I first arrived I heard some traffic noise from vehicles and the mountain railway from our room. I was initially discouraged by this but the experience at the hotel that followed muted my disappointment. If I knew about this beforehand, I may not have booked but that would have been a mistake and an amazing experience missed. You may be able avoid the noise if you book one of their higher end rooms. I’m not sure. Absolutely make sure you book a room with in room meals though. I believe at least one of the annex rooms does not have in room meals. At this price point, I often do not feel like we got our moneys worth from our accommodation but with the Gora Kadan we absolutely did. "

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites. "

"The property was very conveniently located in Hakone and very close to train station. The room was very large even compared to room in the US. The staff were friendly. "