City view

Reviews of Relais Piazza Signoria

Relais Piazza Signoria
Via Vacchereccia 3, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 520 out of 662 reviews" "
Rating 8 - Good. 119 out of 662 reviews" "
Rating 6 - Okay. 15 out of 662 reviews" "
Rating 4 - Poor. 1 out of 662 reviews" "
Rating 2 - Terrible. 7 out of 662 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was exceptional. It was clean, roomy and the staff very friendly. Great location, in Piazza della Segnoria
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew, Banbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location,its in the main Square.
Stayed 4 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fulvio & Laura on 15 Mar 2024
Thank you

10/10 Excellent

Marc

Travelled with family
Liked: Staff & service
Amazing Location! Extremely clean and furnished very nicely.
Stayed 1 night in Feb 2024
Response from Fulvio & Laura on 5 Mar 2024
thank you

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place in a very central location. We would definitely return.
Stayed 2 nights in Jan 2024
Response from Fulvio on 1 Feb 2024
Thank you!

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly welcome by helpful enthusiastic staff. Good recommendations for cafes etc. Fantastic central location close to everything with lovely view over piazza. The rooms are spacious. Lots of stairs get to rooms but there is a small lift. Would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Fulvio & Laura on 5 Mar 2024
thank you

8/10 Good

HONGBING

Liked: Cleanliness
Extremely good location but limited service e.g. no service after 5pm
Stayed 3 nights in Jan 2024
Response from Fulvio & Laura on 1 Feb 2024
Thank you !

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Florence. This apartment was perfect for my family of 4. It looks recently renovated. It was clean. I wish I would have stayed more days. I would definitely repeat.
Stayed 1 night in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Oct 2023
Response from Fulvio Lotti on 18 Dec 2023
Thank you !!

10/10 Excellent

Shirin Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel - highly recommend!
Had a really lovely stay. Everything was just wonderful at the hotel. We stayed in the 2 bedroom penthouse. Very comfortable beds, spacious apartment with large outdoor area. Fantastic location. Fulvoi was extremely helpful and provided us information before and after we arrived. Will definitely stay again when next in Florence.
Stayed 4 nights in Dec 2023
Response from Fulvio Lotti on 18 Dec 2023
Thank you Shirin, you are the best!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fulvio Lotti on 18 Dec 2023
Thank you !!

10/10 Excellent

Lauren, Haddon Township

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!!! You need to stay here! Clean, spacious, quiet even though it’s in the middle of a busy square. Staff is wonderful, too. My dad accidentally left his coat & they set us up with a company to have it shipped back to him. If I ever make it back to Florence, I’ll definitely stay here again. Thanks again, Fulvio & Laura.
Stayed 2 nights in Nov 2023
Response from Fulvio & Laura on 20 Nov 2023
Thank you !

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely kind staff. Recommend the best gelato and food spots in the area. This hotels location is perfect if you’re looking for good shopping, restaurants and close to absolutely everything. It was our favourite stay so far on our trip. Room was huge, clean and came with a soaker tub which we loved. We will be staying here again :)
Stayed 1 night in Oct 2023
Response from Fulvo on 31 Oct 2023
Thank you !

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a prime location to Piazza Signoria, Uffizi gallery, Pitti palace, the Duomo, Ponte Vecchio ….and the academia so what more needs to be said! The facility was clean and well maintained. Our only concern was with fellow guests who did not close the elevator door and got it stuck on higher floors. Very good option of seeing all of the main sites in Florence is your goal.
Stayed 3 nights in Oct 2023
Response from Fulvio Lotti on 21 Oct 2023
thank you !

10/10 Excellent

Gloria

Travelled with family
Very clean, spacious room. Bed extremely comfortable. Staff extremely helpful and a great location. Would recommend this place to anyone. Thank you
Stayed 6 nights in Sep 2023
Response from Fulvio & Laura on 31 Oct 2023
Thank you !

6/10 Okay

Richard, Greensboro

Stayed 2 nights in Oct 2023
Response from Fulvio & Laura on 24 Oct 2023
Thank you !

10/10 Excellent

Patricia, Madison

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was perfect, near Ufizi Gallery, short walk to the Duomo and Ponte Vecchio. We had a bit of a hiccup driving there when we cam upon a barrier so we had to call the Relais to have the garage come and drive us in. They in turn take the car to the garage. We had a first hand view of the Piazza from our room and when the windows were closed it was sound proof at night. The staff was very helpful with recommendations for restaurants. We found a great little place Cacio & Pepe a few streets from the Piazza.
Stayed 1 night in Oct 2023
Response from Fulvio & Laura on 17 Oct 2023
Thank you

10/10 Excellent

Crissy

Travelled with partner
Liked: Amenities
Great location and great staff!
Stayed 1 night in Oct 2023
Response from Fulvio & Laura on 13 Oct 2023
Thank you

10/10 Excellent

SHUO WEI

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to all attractions, have simple kitchen equipment, clean, very friendly staffs.
Stayed 5 nights in Oct 2023
Response from Fulvio & Laura on 14 Oct 2023
Thank you

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Great location on square between two gelateria, middle of town.
Stayed 1 night in Sep 2023
Response from Fulvio & Laura on 25 Sept 2023
Thank you!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Fulvio & Laura on 25 Sept 2023
Thank you!

10/10 Excellent

Farisha, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Rooms are clean and nice. Just the mattress was a bit too form for me and pillows too thin. Otherwise great property . Very convenient location and staff were wonderful and helpful.
Stayed 3 nights in Sep 2023
Response from Fulvio & Laura on 25 Sept 2023
Thank you!

10/10 Excellent

Debbie

Travelled with group
Liked: Amenities
We had a wonderful time here highly recommend it.
Stayed 2 nights in Sep 2023
Response from Fulvio & Laura on 16 Sept 2023
Thank you

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Can walk to all of the big attractions in Florence. Great restaurants all around hotel.
Stayed 1 night in Sep 2023
Response from Fulvio & Laura on 16 Sept 2023
Thank you

10/10 Excellent

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from bedroom window
Stayed 2 nights in Sep 2023
Response from Fulvio & Laura on 16 Sept 2023
Thank you

10/10 Excellent

Jorge, Silves

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right in the middle of the historic center thus very convenient for walking to the main attractions. The apartment was spacious, the beds very comfortable and you could not hear any noise. We will come back next time we are in Florence.
Stayed 7 nights in Sep 2023
Response from Fulvio & Laura on 10 Sept 2023
Thank you!

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to attractions.
Stayed 1 night in Aug 2023
Response from Fulvio & Laura on 9 Sept 2023
Thank you !

10/10 Excellent

Julie, Metairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property in the square.
Stayed 2 nights in Sep 2023
Response from Fulvio & Laura on 8 Sept 2023
Thank you !

8/10 Good

Kelvin, CALGARY

Stayed 2 nights in Aug 2023
Response from Fulvio & Laura on 20 Sept 2023
Thank you!

8/10 Good

Anne

Stayed 2 nights in Aug 2023
Response from Fulvio & Laura on 8 Sept 2023
Thank you !

8/10 Good

Annemarie

Very nice hotel, great views
Stayed 1 night in Aug 2023
Response from Fulvio & Laura on 30 Aug 2023
Thank you

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. Nice staff, clean, excellent location. It can be tricky to find first time there. The hotel is accessed through an unassuming door needing a code, no grand entrance. Google maps took us right to it but we still didn't see it, it took another couple also looking to call the hotel for us to realize where the entrance was.
Stayed 1 night in Aug 2023
Response from Fulvio & Laura on 21 Aug 2023
Thank you

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, friendly staff, great location
Stayed 1 night in Aug 2023
Response from Fulvio & Laura on 14 Aug 2023
Thank you

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2023
Response from Fulvio & Laura on 14 Aug 2023
Thank you !

10/10 Excellent

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and unique place
Stayed 1 night in Aug 2023
Response from Fulvio & Laura on 14 Aug 2023
Thank you !

10/10 Excellent

Stuart

Stayed 3 nights in Aug 2023
Response from Fulvio & Laura on 9 Aug 2023
Thank you

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was in one of the best areas of Florence, everything is within walking distance. The staff was pleasant and the rooms were clean and comfortable.
Response from Fulvio & Laura on 20 Jul 2023
Thank you !

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Only 2 nights, but everything was exactly as expected. Lots of supplies for in room coffee. Lots of towels, comfy bed and pillows and super quiet. Elevator was teeny, but worked well. Would stay again!
Stayed 2 nights in Jul 2023
Response from Fulvio & Laura on 8 Jul 2023
Thank you !

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Rome
My room had stunning view of the center. Room was a perfect size. It did get hot in there at night, we were on the 5th floor. Overall, highly recommend this place if you want to tour town by foot. Everything is in walking distance from here. Oh please note - you have the option to drive to the hotel but the tiny sign is hidden and pedestrians cover the streets/sidewalks. Your best bet is to park and walk it to the hotel. Ciao!
Stayed 2 nights in Jun 2023
Response from Fulvio & Laura on 8 Jul 2023
Thank you !

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location! Rooms are larger than standard european hotels. Very spacious.
Stayed 1 night in Jul 2023
Response from Fulvio & Laura on 8 Jul 2023
Thank you !

10/10 Excellent

Anne

Stayed 1 night in Jun 2023
Response from Fulvio & Laura on 4 Jul 2023
Thank you !

10/10 Excellent

teriesa b

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious property. It was in a great location.
Stayed 3 nights in Jun 2023
Response from Fulvio & Laura on 4 Jul 2023
Thank you !

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay here — easy check-in, ability to leave our bags if we needed prior to check-in, excellent, safe location and convenient to everything. For being right in the square the noise level was so quiet. Mr. Fluvio was extremely kind at the front desk! We stayed in the penthouse and it was perfect. Two separate king bedrooms, lots of space, an incredible terrace and generous AC. Thank you for a great stay!
Stayed 2 nights in Jun 2023
Response from Fulvio & Laura on 4 Jul 2023
Thank you !

10/10 Excellent

Jenny

Stayed 2 nights in Jun 2023
Response from Fulvio & Laura on 14 Jul 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great location. Highly recommend the penthouse room with a balcony.
Stayed 2 nights in Jun 2023
Response from Fulvio & Laura on 20 Jun 2023
Thank you !

10/10 Excellent

Danielle

Stayed 1 night in Jun 2023
Response from Fulvio & Laura on 4 Jul 2023
Thank you !

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so incredibly nice and helpful. They went far beyond to assist us with our stay. They truly treated us like ‘friends’. We weee so sad to leave. Should we plan another trip I will definitely stay there again! Strongly encourage this location!
Stayed 8 nights in May 2023
Response from Fulvio & Laura on 6 Jun 2023
Thank you

2/10 Terrible

Rosalee

Stayed 2 nights in May 2023
Response from Fulvio & Laura on 29 May 2023
This review should be removed, customer has tried to fraud us, see all previos conversation per email:HelloI humbly apologize. The shoes were found in a bag with dirty laundry. When we checked the suitcase we didn’t think to look in the laundry bag. Again my deepest apologies to all and especially for any stress anyone was put under. The service at your hotel.. especially Laura was wonderful. We will definitely recommend your hotel to anyone and everyone we know coming to Rome, and if we come back to Rome we would stay at your hotel.. if you’ll have usAgain, I’m very sorry.Sent from my iPhoneDear ….As written we do trust completely our staff and we know for sure that no one has removed the shoes from your apartment.To accuse , as you wrote one of our maid it is a slander case, therefore we will take immediately act with police and our legal office for what you wrote, moreover in the last email you wrote " I need to buy shoes because of your staff at a great cost to me .. The review on hotels " this is an extortion attempt and we do not accept this, therefore as written we are reporting your email to police and our legal office.From now on we will forward all your email to our legal office and we will do all our effort to preserve the good reputation of our company and our staff.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of room for a family of four and they were so welcoming and helpful.
Response from Fulvio & Laura on 27 May 2023
Thank you

8/10 Good

JOHN

Travelled with group
Liked: Cleanliness
Relais Piazza Signoria was in a great location from which to explore Florence.
Stayed 2 nights in May 2023
Response from Fulvio & Laura on 23 May 2023
Thank youFulvio & Laura