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Great friendly welcome by helpful enthusiastic staff. Good recommendations for cafes etc.
Fantastic central location close to everything with lovely view over piazza. The rooms are spacious.
Lots of stairs get to rooms but
there is a small lift.
Would definitely stay here again.
Shane
Stayed 2 nights in Jan 2024
Response from Fulvio & Laura on 5 Mar 2024
thank you
8/10 Good
HONGBING
12 Jan 2024
Liked: Cleanliness
Extremely good location but limited service e.g. no service after 5pm
Best location in Florence. This apartment was perfect for my family of 4. It looks recently renovated. It was clean. I wish I would have stayed more days. I would definitely repeat.
Had a really lovely stay. Everything was just wonderful at the hotel. We stayed in the 2 bedroom penthouse. Very comfortable beds, spacious apartment with large outdoor area. Fantastic location. Fulvoi was extremely helpful and provided us information before and after we arrived. Will definitely stay again when next in Florence.
Fantastic!!! You need to stay here! Clean, spacious, quiet even though it’s in the middle of a busy square. Staff is wonderful, too. My dad accidentally left his coat & they set us up with a company to have it shipped back to him. If I ever make it back to Florence, I’ll definitely stay here again. Thanks again, Fulvio & Laura.
Extremely kind staff. Recommend the best gelato and food spots in the area. This hotels location is perfect if you’re looking for good shopping, restaurants and close to absolutely everything. It was our favourite stay so far on our trip. Room was huge, clean and came with a soaker tub which we loved. We will be staying here again :)
This is in a prime location to Piazza Signoria, Uffizi gallery, Pitti palace, the Duomo, Ponte Vecchio ….and the academia so what more needs to be said! The facility was clean and well maintained. Our only concern was with fellow guests who did not close the elevator door and got it stuck on higher floors.
Very good option of seeing all of the main sites in Florence is your goal.
Karen
Stayed 3 nights in Oct 2023
Response from Fulvio Lotti on 21 Oct 2023
thank you !
10/10 Excellent
Gloria
Travelled with family
15 Oct 2023
Very clean, spacious room. Bed extremely comfortable. Staff extremely helpful and a great location. Would recommend this place to anyone. Thank you
Location was perfect, near Ufizi Gallery, short walk to the Duomo and Ponte Vecchio. We had a bit of a hiccup driving there when we cam upon a barrier so we had to call the Relais to have the garage come and drive us in. They in turn take the car to the garage. We had a first hand view of the Piazza from our room and when the windows were closed it was sound proof at night. The staff was very helpful with recommendations for restaurants. We found a great little place Cacio & Pepe a few streets from the Piazza.
Enjoyed my stay here. Rooms are clean and nice. Just the mattress was a bit too form for me and pillows too thin. Otherwise great property . Very convenient location and staff were wonderful and helpful.
The property is located right in the middle of the historic center thus very convenient for walking to the main attractions.
The apartment was spacious, the beds very comfortable and you could not hear any noise.
We will come back next time we are in Florence.
Overall very good.
Nice staff, clean, excellent location.
It can be tricky to find first time there. The hotel is accessed through an unassuming door needing a code, no grand entrance. Google maps took us right to it but we still didn't see it, it took another couple also looking to call the hotel for us to realize where the entrance was.
Great stay! Only 2 nights, but everything was exactly as expected. Lots of supplies for in room coffee. Lots of towels, comfy bed and pillows and super quiet. Elevator was teeny, but worked well. Would stay again!
My room had stunning view of the center. Room was a perfect size. It did get hot in there at night, we were on the 5th floor. Overall, highly recommend this place if you want to tour town by foot. Everything is in walking distance from here. Oh please note - you have the option to drive to the hotel but the tiny sign is hidden and pedestrians cover the streets/sidewalks. Your best bet is to park and walk it to the hotel. Ciao!
We absolutely loved our stay here — easy check-in, ability to leave our bags if we needed prior to check-in, excellent, safe location and convenient to everything. For being right in the square the noise level was so quiet. Mr. Fluvio was extremely kind at the front desk! We stayed in the penthouse and it was perfect. Two separate king bedrooms, lots of space, an incredible terrace and generous AC. Thank you for a great stay!
The staff was so incredibly nice and helpful. They went far beyond to assist us with our stay. They truly treated us like ‘friends’. We weee so sad to leave. Should we plan another trip I will definitely stay there again! Strongly encourage this location!
Alfonso
Stayed 8 nights in May 2023
Response from Fulvio & Laura on 6 Jun 2023
Thank you
2/10 Terrible
Rosalee
26 May 2023
Rosalee
Stayed 2 nights in May 2023
Response from Fulvio & Laura on 29 May 2023
This review should be removed, customer has tried to fraud us, see all previos conversation per email:HelloI humbly apologize. The shoes were found in a bag with dirty laundry. When we checked the suitcase we didn’t think to look in the laundry bag. Again my deepest apologies to all and especially for any stress anyone was put under. The service at your hotel.. especially Laura was wonderful. We will definitely recommend your hotel to anyone and everyone we know coming to Rome, and if we come back to Rome we would stay at your hotel.. if you’ll have usAgain, I’m very sorry.Sent from my iPhoneDear ….As written we do trust completely our staff and we know for sure that no one has removed the shoes from your apartment.To accuse , as you wrote one of our maid it is a slander case, therefore we will take immediately act with police and our legal office for what you wrote, moreover in the last email you wrote " I need to buy shoes because of your staff at a great cost to me .. The review on hotels " this is an extortion attempt and we do not accept this, therefore as written we are reporting your email to police and our legal office.From now on we will forward all your email to our legal office and we will do all our effort to preserve the good reputation of our company and our staff.