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"The staff had a unacceptable level of customer service and were not cooperative ."

"Nice hotel and hotel staff very friendly."

"The owner and her staff were so incredibly helpful. Reccomend this place for anyone staying in Busan "

"The hotel is located next to everything you need : shopping, dinning, metro, beach. The room was cleaned everyday. We will come back. "

"This was our second stay and book 2 bed rooms and was upgrade to a bigger room. The staffs was polite and friendly. There is a direct bus (6015) from the airport and stop in front of the apartment which is very convenient. It's near to Seoul station Chungjeongo station and Lotte Mart. We found out that take a taxi to the surrounding area is much more convenient, fast and cheaper especially when you travel with family of four. Overall we enjoyed our stay and will come back again."

"Very spacious rooms with lovely views over the adjoining golf course and lake. The room rate is very reasonable for the hotel and it’s quality and condition. Breakfast is ok (western options are quite limited) but other meals not of a good standard- alternatives are nearby though. "

"It was in a good location with a decent cafe, a convenience store at the ground floor, and the subway just steps away. Requested additional pillows because there was only 1 pillow for each person but we were told there were none available. Overall, a pleasant experience and would book again in the future."

"Great location overlooking the sea. Short walk to market, shops and restaurants. Breakfast was good with a large variety of food both Korean and western. Only thing was the beds were very hard like sleeping on the floor but has been the same elsewhere in Korea. There was also no aircon as winter season, but when asked they resolved this for me. "

"Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided"

"I did not like asking for the towel every time. We reserve for 4 people but they keep giving us only 3 towels. Same thing for the bottled water. The room is spacious and the location is nice with restaurants nearby. "