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"It was great to stay at Lotte, the service was excellent and the concierge lady, Kil Jin Sil helped us to install the eSIM card with extra care. "

"Great location which just a stop away from the KTX Busan station by metro. The hotel is connected to the metro line, so it was easy access. Service upon check in was good as with my check out. Location wise, it is near to restaurants and a plus for being next to the lotte mall. "

"Very spacious rooms with lovely views over the adjoining golf course and lake. The room rate is very reasonable for the hotel and it’s quality and condition. Breakfast is ok (western options are quite limited) but other meals not of a good standard- alternatives are nearby though. "

"Super convenient to the event at the Sintek Convention Center. Hotel was overall quite nice and up to date. My room was obviously older and in some need of updating, but not so much that it effected my overall experience. Breakfast the next morning was a nice mix of traditional Korean offerings and typical American cuisine. I would 100% stay there again."

"Location and facilities were excellent."

"Good sides: it’s right in front of the ski slopes, which is amazing! Lots of eateries nearby, in the Tower Plaza. Discount for rental and ski pass. Staff very helpful, speaks good English! considerations: Chalet restaurant doesn’t have many options, it’s overpriced. Room temperature very slow adjustable, either too warm or too chilly. Rain shower doesn’t work. Swimming pool closed. WiFi had problems. Shuttle bus doesn’t follow the schedule and leave the guests behind. Very stressful to sort it...

"I did not like asking for the towel every time. We reserve for 4 people but they keep giving us only 3 towels. Same thing for the bottled water. The room is spacious and the location is nice with restaurants nearby. "

"swift & easy check in!"

"Very reasonable price and clean property. The staffs were nice and courteous. It was very easy to check in and out. Also, the front desk staff spoke fluent English."

"Yongpyong Resort is a good place to go during winter."