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"Staying at Riviera Grand Princess was a delightful experience overall. The staff went above and beyond, especially Felix, who handled a situation with professionalism and care. Our Platinum upgrade was worth it, with a wonderful room and great service and amenities throughout our stay. Martin, who manages the shuttle, was also fantastic. Outstanding a la carte restaurant options, and themed entertainment. One thing to note for future travelers is to be mindful of the living wildlife around; it’s best not to leave snacks and belongings unattended. Overall, a great stay with a few helpful tips for fellow travelers."

"The only thing I didn’t like was the dress code requirement for the onsite restaurants."

"The size of the resort was great. The good was amazing. Beautiful beach and VERY clean "

"Hotel was clean and tidy. Staffs were very accommodating and services were great! Would definitely book this hotel again. "

"The property was gorgeous! Very clean with a friendly staff that was always ready to ensure it was a great stay. There are lots of things to do and see on the property with wildlife everywhere. This in combination with the amusement/wildlife park next door make it a great place to stay as a couple or a family."

"Safe dining options "

"Flawlessly executed transaction…. Staff went way above and beyond all expectations… Room was just as described …. Property was flawless…Food was diverse and plentiful and free…. I was booking again before I left…"

"Just a stellar resort. The entertainment, food, service, beach, pools, everything was great. Small enough that you can walk from your room on one side of the resort to the beach in 5min."

"It was our first time in Cancun and we loved our stay at the Grand Fiesta Americana. All of the staff were very helpful and courteous. The food was really good! Highly recommend La Joya and the mussels that our waiter said we must try!!!!! The new restaurants downstairs were all really great too. Would love to go back!"