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"What can I say ?! It’s Japan! American companies should take some notes. "

"Lovely stay!! Will 100% rebook when back in Kyoto. "

"Overall excellent Comfortable beds Standard rooms bit small Water provided daily for guests: very appreciated Could benefit from recycling bins and overall more eco friendly awareness"

"We got the high floor room and it’s the best decision with a little extra money. Bonus is we have Lawson convenience store open 24hrs in the 2nd floor of the hotel. Hotel is very clean and bed is comfortable. 5mins walk to train. Not far from most of the tourist attractions "

"Stay on the premium floor with welcome drinks and dining options included. Perfect place to stay with a morning flight out of Haneda! "

"The location is convenience. It is just next to Osaka JR station. Highly recommended. "

"Close to everything, right in the middle of the action. "

"This hotel had the best hospitality and full spa services at the onsen, which was absolutely the highlight! Reception staff were all super friendly and helpful. Shopping is right next door with lots of food options as well. Taking public transit also convenient as everything is connected indoors. The only complaint I had was with housekeeping staff, who couldn’t communicate well in either Japanese or English and showed up at the door despite us having notified front desk the night before that service wasn’t needed the next day. "

"Great property in every way possible. The staff were always greeting us with a smile. Amenities and location were fantastic. And the buffet breakfast was the icing on the top of an excellent stay. The room was small but we were aware of that so no surprise there."