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"I called ahead of time to see if I could try to check in early and they said the earliest is 2:30pm. I got there at 2:45 and the room wasn’t ready even after the 3:00 check in time. So that was bust since I was already late to set up the room. Then on the first room the carpet felt wet and it seemed like the air condition wasn’t working properly. The maintenance came and tried to adjust it. But it still wasn’t cold. We didn’t get to switch rooms until after 9pm and idk why they keep giving us a...

"The Hotel Nikko was a good place. The location is nice - close to all the spots in Tamuning, but still quiet. The room was fine, but could have had more attention to cleaning - the bathroom had hair in the corners. Staff were helpful and friendly."

"Great location and very friendly staff"

"Beautifully designed. "

"comfortable living areas, friendly staff. "

"Great customer service"

"It is right on the beach"

"Breakfast menu wasn’t so great."

"I loved the elevator system and just the overall aesthetic of the property. "

"My first time to stay at the Guam Reef Hotel. Staff were professional and services were great."