Alberta Hotels

I found the lighting of the room too dim. Also when I first got my room, my toilet wasn't fresh smelling. Otherwise the staff was very helpful and despite my experience I would most likely stay at this hotel again.

We were on the 19th floor, and got upgraded upon check-in to a room with a river-view, which was beautiful! The bed was very comfortable, and despite a minor issue with the fire alarm going off (apparently a guest room was flooded), we had a very restful stay. We spent a good part of the evening at the bar in the hotel lobby, and the staff there was fantastic...suberb customer service.

Front desk staff...so nice and professional!! Clean rooms. Comfy beds. All staff always smiling!

Everyone we met at the hotel was extremely polite and willing to.help.us with.anything that we needed during our stay. the staff was fantastic as was the entire experience.

We picked the Delta Royal Canadian because the Banff Springs was full, and we were looking for a luxurious honeymoon suite to spend our twenty-fifth anniversary. As such, we did not expect the pricetag to be low -- and it wasn't -- but we did expect comfort and good service, and it was. The pillows on the comfortable king-size bed were too hard (but soft ones might have been available: we didn't bother to ask), and on the day that we slept in *very* late and then went to lunch the room was still unserviced when we got back from lunch, but we were going out again anyway and it was all made up when we returned in the evening. The in-room fireplace was lovely; the soft ambient lighting was beautiful, the sitting-area nicely furnished, the lobby furniture very attractive even in the basement elevator lobby, the doorman extremely helpful and courteous from the moment we arrived to the moment we left..

This hotel and experience was amazing! The best part was the Grotto in the lower level of the hotel. I was a beautiful suprise. The only complaint I have was the beds. The bed was not comfortable at all. I barely slept. They need to upgrade the beds.

We booked three rooms for ourselves, our children, their spouses and our 6 grandsons. We all enjoyed our stay. The hotel was very nice, the staff very friendly and helpful. The location was only about 5 minutes from the West Edmonton Mall and was near fuel, food, and everything else we needed. We were too busy at the mall to use the restaurant or pool but they looked nice.

Stayed only one quick night at this hotel as we were going to the Cirque show. I was at this hotel in the winter time when they were starting the renovations to the CHOP restuarant and this time when we came back and the restuarant was finished its renovations. The restaurant is a nice addition to the hotel as we grabbed a quick bite then came back for a night cap. Now onto the hotel, I booked the hotel on Expedia and and received a decent price, I don't think paying $25 (approx) for parking is very reasonable especially if you are staying numerous nights. The room was clean and fairly basic but met all our needs and the the hotel staff were pleasant. When we are catching a taxi to our show there was a lady who was clearly under some kind of narcotic screaming nonsensical things and the concierge profusely apologized and got us on our way quickly. When we got back to the hotel later that night, I recognized some of the Cirque performers wandering around the hotel! It was really neat to see that!