Ratings based on 719 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveller
Horrible shuttle service.Posted 05-Apr-2014
As the title states the shuttle was horrible. I waited over 3 hours when I called and was told it would be around 15-20 minutes for it to come. I ended up having to take a cab the second time around because they just never showed up. I brought this up and was told I would get a call from the manager, which never happened, so I was led than impressed by the whole experience.
for Everyoneby Kathy from Oklahoma City, OK
Nice hotel close to downtown & Katy TrailPosted 31-Mar-2014
Pros: Large clean room and excellent breakfast.
Cons: Better security at night and Happy Hour on Friday, Saturday, and Sunday.
Location: We love downtown Dallas and the Katy Trail.
Everything was great until late Saturday night. We were awakened 3 times between midnight and 3:30 a.m. by rowdy, loud guests coming into the hotel. We were shocked that no security was called to quiet these party people down!
for Everyoneby Sherry from Shreveport LA
Great hotel near American Airlines Center.Posted 15-Mar-2014
Great room, friendly staff, delicious breakfast!!!
for Business Travellersby Jay from Ocala, Florida
Convenient location to Dallas convention centerPosted 12-Mar-2014
Pros: Lots of electric plugs in the room. Nice kitchen and great coffee Free WiFi - very good service
Location: I didn't have much of an opportunity to 'site-see' - maybe next time
Stayed 4 nights - very pleasant In addition to a comfortable room, nice work-out facility (on premise) and cook-to-order omelets as well as breakfast buffet. Great selections.
for Everyoneby A verified traveller
Wonderful HotelPosted 07-Mar-2014
The Hyatt is an excellent choice while in Dallas. The location is only a short distance from downtown allowing for quick accessibility but quiet accomodations. The hotel is very clean with spacious rooms that offer nice amenities. The full breakfast and in-hotel grocery are convenient, and the staff is helpful and courteous. I will always choose the Hyatt when in Dallas!
for Couplesby LatteDonna from Oklahoma
Convenient & lovelyPosted 25-Feb-2014
Pros: Convenient location. Decor. Covered parking.
Location: Common Table, El Fenix, American Airlines Center
We stayed here for it's convenient location to the American Airlines center. We also walked to restaraunts & coffee houses in downtown. Felt very safe and extremely easy to get around and on and off the highway as well. The room itself was very nice, it actually had a very "at home" feel. Loved the covered parking. The Common Table is a short walk away, and very good.
by A verified traveller from OKC
Cons: Don't lie about parking
Location: Good location
Great free breakfast, but when I called and asked if they had free parking they basically lied. There is free parking if you want to find some parking by luck and chance on the REALLY busy street that never has available parking...Other than that it was OK. Breakfast was awesome.
for Everyoneby Edna from NJ
nice, clean, close to a lot of entertainmentPosted 05-Feb-2014
Pros: the studio type room
Cons: appearance of lobby
It's more than I expected. Clean, good breakfast included, reasonable price.
for Everyoneby Lucas from Killeen, TX
The Devil Win!Posted 02-Feb-2014
Pros: Loved the couch and bed was quite comfortable.
Cons: Kitchen could have used an updating, but otherwise met our needs very well.
Location: Walking distance to American Airlines Center, did not have to worry about parking.
Nice, walking distance to the American Airlines Center an the comfort of the couch and beds.
for Everyoneby A verified traveller