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"North Lakes Hotel & Spa is a beautiful facility with lush green gardens. Who would have thought I’d be wishing for an air conditioned room in May! The rotating fan did help a little but my room still felt humid and stuffy. Also the toilets appear to have been upgraded but holding the button in to flush is difficult. Overall NLH&S is a beautiful facility with great service and friendly welcoming staff. I would definitely stay again but during cooler weather. "

"The hotel was very cosy and views are superb, spa facilities are excellent and the room was very spacious and comfortable "

"Lovely stay, room is very clean and modern, staff lovely and helpful. Overall loved our stay here. "

"Lovely location, nice big deluxe room but no air conditioning, fridge warm rather than cold. Bathroom lovely and staff were all very nice. "

"On arrival we were given a very poor room but we we were then upgraded to a fabulous room with a balcony and our stay was very nice altho the room was very warm during the night .The breakfast was fabulous .we would stay again if we got a similar room .The location was excellent too"

"It is a beautiful hotel and all the staff was fantastic!! The room was amazing! Fiona at the front desk went out of her way to welcome us. A perfect person to start our hotel stay. Very informative and welcoming! Our dinner and breakfast host Manjo (I probably have spelled his name wrong) was GREAT! My wife has a dairy intolerance and he made sure at night everything was dairy free and he remembered the next morning. All the staff who waited on us we very pleasant, smiling and friendly. You...

"Well organised"

"Great location in the heart of Grasmere. Easy parking. Good breakfast. Lovely new bathroom. The room itself and the restaurant and reception areas could do with a bit of an update which would make it fabulous. Maybe removing some carpets and having wooden floors would help. "

"Super friendly and quick check in. Prompt room change when the room key wasn't working. Excellent spa facilities - notably the thermal pool. Good range of breakfast options (the pancakes from the kitchen order options were fab). Good quality food for evening meal in the dining room. The location speaks for itself - fantastic. "

"Absolutely amazing. Beautiful hotel and gardens close to Grasmere centre. Staff were excellent and food was delicious. Views from spa and restaurant were gorgeous. I would recommend without hesitation. "