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"everything was good, excellent pleasant staff, lovely breakfast perfectly cooked, just a GEM of a place "

"Great location with just a short walk to the lake. All of the staff were friendly & helpful. The room was very clean & well presented with a lovely view from the balcony. The food was great too"

"The reason for 5 stars is down to the staff all of whom were kind and helpful, particularly Michael. The room was very clean but has certainly seen better days and the bathroom was very cramped although had a good shower. The hotel is well situated in the centre of Carlisle in the heart of the shopping area. "

"Just what we needed. Staff friendly and helpful at checkin. Shops and bars very handy."

"This is our 3rd time at this hotel. We had a junior suite which was overlooking the beautiful lawn and Mountain View’s Evening meals were fabulous. The service foal staff was excellent. Can’t wait to return."

"Very pleasant one night stay. Friendly staff. Food superb, ( evening meal ) room spotless. Pool and spa an added bonus"

"Beautiful hotel with great views of the lake. Both dinner and breakfast were delicious. Hotel provided us with a surprise free drink from the bar. Location is the best with on site car parking. Highly recommended. "

"Lovely hotel with lots of original features. Rooms were spotless, good decorative standard and the beds are so comfortable. Air conditioning and heating you can control yourself. DH Lawrence stayed there once. Good location, free parking, near to shops, but not too close. They do the best bourbon Ive ever tasted and lots of different drinks like English vodka. Only thing Id rate less than 5 stars was the night porter who I just found a bit difficult, not that helpful and a little odd, but that is only my opinion!"

"Young staff very helpful great hotel with lots of activities. "