We just spent three nights at this hotel and I can’t praise them enough for our stay. The room was spacious, comfortable and had sufficient amenities and complimentary goods including canned water, Ritual shower gel & shampoo and tea/coffee/milk provisions.
The hotel has a very clean swimming pool (although the water temperature could be a little warmer), a jacuzzi (again same temp as the pool), sauna and steam room both great. I also used the gym and weights room, again very clean, well managed and plentiful towels available.
We were also very impressed with the Customs Shed Bar/Restaurant which we used mainly for breakfasts. Plenty of options, all very good quality and attentive stafff.
I cannot recommend more highly a stay at this hotel, which is also just a short 10-20 minute walk from both the City Centre & Cardiff Bay which we visited for restaurants and cinema during our stay.
I would definitely choose this hotel again for my next strip to Cardiff, for business or pleasure.