Indoor pool, pool loungers

Reviews of Parkway Hotel & Spa

4 out of 5
Parkway Hotel & Spa
Cwmbran Drive, Cwmbran, Wales

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 794 reviews" "
Rating 8 - Good. 256 out of 794 reviews" "
Rating 6 - Okay. 54 out of 794 reviews" "
Rating 4 - Poor. 17 out of 794 reviews" "
Rating 2 - Terrible. 14 out of 794 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff excellent breakfast would certainly stop there again
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Nicoll M

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

6/10 Okay

Olga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No dropped curbs on paths from car park to entrance. No lift! Thermostat in room not working. Room far too hot and stuffy overnight. TV remote not working.
Stayed 1 night in Nov 2023

6/10 Okay

David

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommend
Lovely Hotel and Spa, staff all friendly and helpful. Food was good as was the service
Stayed 1 night in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, shame the restaurant is only open Thursday to Sunday, bar food was ok. Breakfast was excellent Staff were friendly and helpful.
Stayed 4 nights in Sep 2023

8/10 Good

Kymberlee

Liked: Cleanliness, staff & service, amenities
Not the most modern hotel but I had a lovely stay here. It was nice to come and relax in the spa after doing the waterfall country hike. The room was clean and had great amenities. The staff were friendly also.
Stayed 1 night in Sep 2023

10/10 Excellent

TERRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was enjoyable
Stayed 2 nights in Sep 2023

10/10 Excellent

philippa

Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Return to Marriage Venue
Cosy and comfortable hotel. Breakfast very good. Very busy day snd night. Little has changed in the hotel since our wedding there 23 years ago. Place seems to making good revenue so.needs to spend more on hotel to modernise and refurb certain areas like spa. Set in lovely gardens and flowers beautiful. Staff in general very helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded peaceful & friendly
A short trip over a very hot weekend in September when I could explore the grounds and enjoy the Sun. In addition the lunch and evening bar food menu is very good as is the selection of beers and ales. Disappointing that the draft cocktails were off-line and had been so for sometime and yet the pump was still illuminated inviting guests to take part.. the room and public areas are very clean and tidy and the friendliness as was the attentiveness of the staff. Excellent. The only minor drawback was the bar area around the pumps and soda dispenser had visible signs of sticky residue which of course invites fruit flies and houseflies and it’s a very easy fix, the only thing that detracted from otherwise excellent stay is the selection of non-cooked items of breakfast which seemed quite poor. Quite oddly. The fact that the entire hotel area is not covered by Über so only a regular taxi service is available . All in all a thoroughly enjoyable stay
Stayed 2 nights in Sep 2023

8/10 Good

Micheal Morgan

Stayed 1 night in Sep 2023

10/10 Excellent

Miss D

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Gareth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and Good Condition but extremely rushed
Staying at the hotel was nice from a property condition and cleanliness, the hotel was very empty the night we stayed as the hotel policy was for breakfast to be finished by 9.30am and checkout by 10am we asked twice for an extra hour and were granted a 30min extension at 9.45am based on the emptiness of the hotel and even if it was filled the next day there would be little amount of rooms to flip for the next day an extension to the 11.00 that we asked for would have been a great gesture and helped the customer experience. As it stands we left thinking would we come back here as its not thinking about its customers.
Stayed 1 night in Aug 2023

8/10 Good

Alison

Stayed 1 night in Mar 2023

10/10 Excellent

joshua

Liked: Staff & service, amenities, property conditions & facilities
Would really recommend you to stay here
Stayed 1 night in Aug 2023

6/10 Okay

Owen

Stayed 1 night in Aug 2023

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good but dated Hotel
A good hotel overall, a bit dated , however food and facilities were excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Nicola

Stayed 1 night in Aug 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are now starting to be in need of refurbishment due to the tired decor. Also the bar menu is very limited for choice.
Stayed 2 nights in Jul 2023

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Great hotel , lovely facilities , great food and nice staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Stuart

Stayed 2 nights in Jul 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice weekend break! Great swimming pool, and an added bonus of a sauna and steam room. Definately stay over again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful stop over stay.
Lovely hotel, great location. Comfy rooms. A little stuffy but a fan was provided ajd it was one of the hottedt days of the year so cant complain.
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Stuart

Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay.
Booked for two rooms for one night only following the Coldplay concert in Cardiff. Unfortunately wasn’t allowed to check in early but expected as it was only 12:30, offered to store our luggage which was a nice touch. Rooms were nice although both had issues with the TV, either remote not working or no signal to receive Freeview. Aircon didn’t work but a fan was provided. Beds were comfortable and shower was decent. Breakfast was really nice and plenty on offer. Biggest downside was having to checkout at 10am, think midday would be more suitable particularly so you can enjoy the Spa facilities. Nice place and good location.
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Stayed 1 night in Jun 2023

10/10 Excellent

Nicolette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and the pool is lovely
Stayed 3 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a comfortable stay at Parkway. The room was clean, tasty breakfast, friendly and helpful staff. Thank you.
Stayed 2 nights in May 2023

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Kyrstie

Stayed 1 night in Apr 2023

6/10 Okay

Jonathan

Stayed 1 night in Apr 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with good quality rooms and welcoming spacious communal areas.
Stayed 1 night in Apr 2023