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Top Cancun Hotel Reviews

Hotel Riu Palace Las Americas - Adults Only- All Inclusive
8/10 Good
"Great resort"

Hotel Riu Cancun - Adults Only - All Inclusive
10/10 Excellent
"Very clean"

Grand Fiesta Americana Coral Beach Cancun - All Inclusive
10/10 Excellent
"Everything was great. Food could have been better. Everything was beautiful. Will stay again."

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
10/10 Excellent
"Great, great, great. Coming back again very soon!"

Hotel Riu Ventura - All Inclusive
4/10 Poor
"Expectation and reality did not match. For the price we paid, we expected a true 5-star experience, but this resort fell short in many ways. The hotel is new and clean, but that alone isn’t enough. The biggest disappointment was the food. The buffet and à la carte restaurants lacked variety, and many dishes were bland, overcooked, or rubbery. The steakhouse, despite being the hardest restaurant to book, was one of the worst meals of our trip. Although the food improved somewhat later in the week, it still wasn’t what we expected. If you’ve stayed at other RIU resorts, don’t expect the same alcohol quality. Room dispensers and many pool drinks used local brands unless premium liquor was specifically requested. Families should know this resort feels more suited to older guests. The kids’ club was tiny, activities were limited, advertised kids’ parties didn’t always happen, and the children’s pool is really only suitable for toddlers. The highlight of our stay was Josias from the buffet. His service was exceptional. On our last evening, he surprised us with a beautifully decorated table and told us, “I was waiting for you. It’s your last evening.” Without him, this trip would have been remembered only as a disappointment. We’ve stayed at other Riu properties before and had much better experiences. This resort may still be finding its footing, but right now it doesn’t live up to the standards and consistency we expected from the Riu brand."

Hyatt Place Cancun Airport
6/10 Okay
"This was my second stay, the free shuttle from/to the airport is easy,BUT my room 309 was dirty,hairs stains etc then front desk change my room to 509"

Haven Riviera Cancun - All Inclusive - Adults Only
10/10 Excellent
"This is our favorite resort to travel to for an unplug vacation. The amenities (including the rooms, spa, and gym) are clean and well maintained. The food it quite good for an all inclusive resort. Iw ould highly recommend doing the wellness package as this gives you access to much more quite/private parts of the resort. This was our second trip and we will be back again next year."

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
10/10 Excellent
"Amazing place"

Secrets The Vine Cancun - Adults Only - All Inclusive
10/10 Excellent
"Our stay at Secrets The Vine Cancun was absolutely incredible from start to finish. The resort is beautiful, the food was outstanding, and the service exceeded every expectation. A special thank you goes to Sebastian, who truly made our vacation unforgettable. He was professional, attentive, friendly, and always willing to go above and beyond to make sure everything was perfect. His attention to detail and genuine care for guests made us feel welcomed and valued throughout our stay. The rooms were spotless, the views were breathtaking, and every staff member we encountered provided exceptional service. If you’re looking for a luxury resort in Cancun with world-class hospitality, Secrets The Vine is the place to be. Thank you, Sebastian, and the entire team for an amazing experience. We can’t wait to return!"