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Riu Cancun - All Inclusive

3.5 star property
Beachfront, with full-service spa

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your current months are April, 2024 and May, 2024.
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May 2024

Riu Cancun - All Inclusive

Photo gallery for Riu Cancun - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Front of property – evening/night
Minibar, in-room safe, laptop workspace, blackout curtains
Buffet
Lobby

Overview of Riu Cancun - All Inclusive

8.0

Very good

Popular amenities

  • Restaurant
  • Bar
  • Breakfast included
  • Pool
  • Hot tub

Explore the area

Cancun, QROO
  • Popular LocationPlaza Caracol Mall1 min walk
  • Popular LocationBar la Punta1 min walk
  • Popular LocationRiu1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
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Room options

Standard Room, Ocean View (E)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Suite, Ocean View (L)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (M)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Ocean View (L)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (L)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Located on the beach, Riu Cancun - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun with good shopping. Tequila Museum and Teatro de Cancún are cultural highlights, and some of the area's activities can be experienced at Moon Palace Golf Club and UltraMar Ferry Terminal. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting. With scuba diving and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cancun Convention Center - 7 min walk
  • Forum Beach - 9 min walk
  • Chac Mool Beach - 14 min walk
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Riu - 1 min walk
  • Kawachi Specialty Restaurant - 1 min walk
  • Starbucks - 3 min walk
  • Starbucks - 1 min walk
  • Turquesa Restaurant - 2 min walk

About this property

Riu Cancun - All Inclusive

All-inclusive eco-certified property located in Zona Hotelera
A free breakfast buffet, 18 holes of golf and a nightclub are just a few of the amenities provided at Riu Cancun - All Inclusive. With a white sand beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body treatment and a manicure/pedicure at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature Italian cuisine and a poolside location. Enjoy the health club, as well as activities, such as beach volleyball, snorkelling and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a swim-up bar and a poolside bar.
Other perks at this property include:
  • 4 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Babysitting (surcharge), tour/ticket information and a computer station
  • Guest reviews speak well of the family-friendly amenities, bar and breakfast
Room features
All 569 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, recycling and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Building
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Riu Cancun - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Cancun - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Cancun - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Riu Cancun - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Riu Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, surfing/body boarding, volleyball and more.

Where is Riu Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within 3 mi (5 km) of Plaza Caracol Mall, Tortuga Beach and La Isla Shopping Mall. Langosta Beach is 2.3 mi (3.7 km) away.

Riu Cancun - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1510 out of 3092 reviews" "
Rating 8 - Good. 733 out of 3092 reviews" "
Rating 6 - Okay. 403 out of 3092 reviews" "
Rating 4 - Poor. 225 out of 3092 reviews" "
Rating 2 - Terrible. 221 out of 3092 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gabriel Uribe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food
Stayed 5 nights in Mar 2024

10/10 Excellent

Nelba

Liked: Staff & service, property conditions & facilities
Everything was excellent
Stayed 3 nights in Mar 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is very good. Staff is very friendly. Good energy vibe. Entertainment Staff is great. Food options are really good. Rooms are good-not great. I’d definitely stay here again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is more party oriented which is fine. The restaurants it has are ok. They could use more spices, since food is, in general, not too flavorful. But they have salt shakers qnd bowls eith sauces qnd spices which I found useful. The pool manager cuts the music off when they have their parties elsewhere, which is like punishing those that choose not to go to the party. I found that odd Rooms were clean, my bed was fine. My friend's bed was not. It was a little weird and the springs made "poing" noises when you moved, it was funny. But overall it is a great hotel, little pricy for the quality of food and specific liquor shortages. Great beach. Marvelous service. Had tons of fun.
Stayed 7 nights in Mar 2024

8/10 Good

Sashell

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the view. Very convenient. It was fun. Only issue I had was. Outlet wasn’t working and my phone couldn’t charge. Beside that very fun place to be and very clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like would be that they didn’t serve mimosas or bloody Mary’s at breakfast
Stayed 5 nights in Mar 2024

10/10 Excellent

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Trey

Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

Andre

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Construction on site
Stayed 2 nights in Jan 2024

10/10 Excellent

John Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach lots of family fun
Stayed 5 nights in Mar 2024