“Would use this hotel again”

It was a surprise trip for my husband's birthday and he was more than pleased to see I had booked a duplex room. The living quarter was home from home and the bedroom just as nice with a very comfortable bed. The only criticism I have is that the rooms were very dark, even if all the lights/lamps were on. One more criticism - it would be a help for fellow travellers if the restaurant/bar menus were in English as well as Spanish. Not all of us have mastered the language as yet and with my husband being very fussy with his food, having the menu in English would have saved some embarrassment, particularly as the restaurant staff didn't speak any English either.

“Quiet relaxing hotel,easy walking distance to main attractions.”

Reception staff realy helpful and spoke English. Our room was clean with a nice clean bright bathroom.It made a nice change to have the choice of English or Continental breakfast all included in the room price.Within easy walking distance of the main attractions of Jerez,and restaurants for dinner,but many dont open until 9pm.I would use this Hotel again and recommend it.

“Good hotel in convenient location”

I would recommend this hotel for a short break. We didn't have time to use the spa, but it looked nice and the staff were very friendly. The rooms were spacious and very nicely decorated. The buffet breakfast included in the room rate was fine. All the staff were helpful and it didn't matter that our Spanish was very limited! Easy to park (small charge).

“Don`t judge by initial impressions”

On arriving, we were not impressed at all by the reception at the Hotel. Very cold and not welcoming. However next day when reception staff had changed things were very different and we could not have been more satisfied with their service. Everything else about the Hotel was excellant including location,cleanliss and the breakfast. Did not eat an evening meal there so cannot comment on that. The only slight problem in the room was, being on the fourth floor and the room having a sloping roof in places,especially over the shower and toilet I did keep bumping my head and I am only 5ft 10ins.

“Excellent”

Very helpful staff, superb room, quiet, easy walk into centre, a really good atmosphere. We were delighted with the hotel and would definetly recommend and also return to ourselves. Jerez has character and fanatstic places to eat.

“Would be a delight to go back”

Our duplex room was excellent and included a sitting room on the upper floor. The mini bar was filled with a good variety of drinks and snacks and were very good value. The continental breakfast had a very large variety of foods and drinks. Staff very efficient and friendly.

“super rooms great value for money !”

Had stayed at the Los Jandalos before so knew what to expect. Had to be moved from our room as something had fused but this was done immediately and a smooth transfer was implicated. For what you pay rooms are outstanding and bathrooms have excellent shower/bath facilities.Couple that with very pleasant staff and the closeness to the town centre ( 10 min walk ) and it cannot be faulted.

“Decent Hotel, Good Location”

This was our second stay at this hotel, and due to availability we were in a deluxe duplex room this time. We preferred the room from the first stay, as this one was badly lit and the aircon was tricky to operate. In general it is a decent hotel, with reasonable service (they quickly booked a restaurant for us after a call from the room). Breakfast was included, is OK, but nothing special and I would not pay extra for it. Location is good as town is a 5-10 minute walk away. Overall, I would stay again, but only if the price is competitive with other similar hotels in Jerez

“Very good hotel”

Great hotel at a deal rate and probably good value at a normal rate.

“average”

This hotel was situated in a fairly good location for exploring Jerez and did have the advantage of parking on site however while on the surface it seemed a good four star beyond reception things failed somewhat. Check in itself was functional but there was no effort at a welcome smile let alone a few words - granted our spainish is basic but we could have managed a few words and a smile is universal. On reaching our floor we were met with a wall of heat on stepping out of the lift as it appears only the reception is airconditioned - not a problem so long as room airconditioned, except it wasn't working. Also you had to go back to reception to get the key for the safe - another unfriendly experience. Given the reception experience neither of us were particularly keen to volunteer to complain about the airconditioning. Given we were there 3 nights and the rooms were made up each day we had no doubt staff were aware of the problem - shouldn't have been left unattended. While the room was billed as having wireless access it was in fact cable only access which was unsuitable for the device I wished to use. There was a spa facility however this was in a different building in the hotel grounds so we did not use it and cant comment on it. The rooms were well cleaned and presented and quite spacious so its unfortunate that the air-con didnt work and that the staff werent quite as inviting as may have been