Meeting facility

Reviews of Holiday Inn Brussels Airport, an IHG Hotel

4 out of 5
Holiday Inn Brussels Airport, an IHG Hotel
Holidaystraat 7, Diegem, Machelen

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 130 reviews" "
Rating 8 - Good. 37 out of 130 reviews" "
Rating 6 - Okay. 10 out of 130 reviews" "
Rating 4 - Poor. 3 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable rooms. Quality dinning. Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Evangelos Cambouris, General Manager on 28 Mar 2024
Dear Brian,Thank you very much for this positive review.We are delighted to hear that you appreciated the quiet and comfortable nature of our rooms, alongside the quality of dining options available. It is also gratifying to know that our friendly and helpful staff contributed to a positive experience during your stay.While your satisfaction with the room amenities and cleanliness is most encouraging, we continuously strive to exceed guest expectations and your insights serve as an inspiration for our team's commitment to excellence.At Holiday Inn Brussels Airport, we take great pride in our recently renovated facilities and are pleased that these aspects have enhanced your stay with us.We look forward to welcoming you again soon.Best wishes,Evangelos Cambouris, General Manager

10/10 Excellent

Francois, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean hotel, great gym. Fair price.
Stayed 1 night in Jan 2024
Response from Evangelos Cambouris, General Manager on 26 Jan 2024
Dear François,Thank you for taking the time to share your feedback.We're thrilled to hear that you found our staff very friendly and our hotel clean. Our team works diligently to maintain high standards of cleanliness and guest service, so your kind words are greatly appreciated. It's also wonderful to know that you enjoyed our gym; we take pride in providing a well-equipped fitness center for our guests. Your mention of a fair price is much appreciated as well, as we strive to offer competitive rates without compromising on quality.We look forward to welcoming you again. Best regards,Evangelos Cambouris, General Manager

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Evangelos Cambouris, General Manager on 22 Jan 2024
Cher Anurag,Merci de nous faire part de votre retour d’expérience positif.Nous sommes heureux que vous ayez passé un super séjour parmi nous et apprécié notre hôtel.Merci de mentionner la propreté de votre chambre.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Evangelos Cambouris, General Manager

10/10 Excellent

Afrim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The food, location, staff were amazing! I will stay here again!
Stayed 1 night in Dec 2023
Response from Evangelos Cambouris, General Manager on 27 Dec 2023
Dear Afrim,Thank you for your kind feedback.We're thrilled to hear that our selection of food met your expectations and delighted that our strategic location contributed positively to your stay. It's also rewarding to know that our staff made a significant impact on your experience, as our team strives to provide exceptional service. We take pride in our newly renovated hotel, and it's great to know that you appreciated the room amenities, including our oversized towels and coffee and tea facilities.We look forward to welcoming you for another pleasant stay. Best wishes,Evangelos Cambouris, General Manager

10/10 Excellent

Afrim

Stayed 1 night in Dec 2023
Response from Evangelos Cambouris, General Manager on 16 Jan 2024
Dear Afrim,Thank you for this high rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Evangelos Cambouris, General Manager

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels airport stay
The hotel was lovely and the shuttle to the airport was very convenient. Staff was great!
Stayed 1 night in Dec 2023
Response from Evangelos Cambouris, General Manager on 20 Dec 2023
Dear Wendy,Thank you for sharing your review.We're thrilled to hear that the shuttle service added convenience to your stay and that our staff made a great impression. It is our pleasure to provide a seamless and comfortable experience for our guests. Your commendation on the room cleanliness and overall condition of the hotel is greatly appreciated, especially following our recent renovations in 2022. We're also delighted to know that you found the room comfort to be to your satisfaction, ensuring a restful night with our quality sleep amenities.We look forward to welcoming you back.Kind regards,Evangelos Cambouris, General Manager

8/10 Good

Everard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service, 5 stars
Stayed 8 nights in Dec 2023
Response from Evangelos Cambouris, General Manager on 18 Dec 2023
Dear Everard,Thank you for taking the time to share your feedback.We are thrilled to receive a 5-star rating on our staff and service, and it's rewarding to know that our efforts in maintaining the hotel's condition have been recognized. Your appreciation for the cleanliness of our rooms is greatly valued, and we're glad our room amenities met most of your expectations. We are committed to offering the finest experience, complete with oversized towels, quirky decorative twists, and coffee and tea facilities, as you mentioned enjoying. If there were certain aspects of the room amenities that did not fully meet your preferences, we are always open to feedback as it helps us to improve our services.We look forward to seeing you again in the future.Best regards,Evangelos Cambouris, General Manager

10/10 Excellent

Noriaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great faculty, good service!
Stayed 1 night in Dec 2023
Response from Evangelos Cambouris, General Manager on 13 Dec 2023
Dear Noriaki, Thank you very much for this kind review.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to seeing you again in the future.Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

Arturo

Nice hotel, clean, nice staff, parking available
Stayed 2 nights in Dec 2023
Response from Evangelos Cambouris, General Manager on 11 Dec 2023
Dear Guest,Thank you for this positive review.We're delighted to hear that you found our hotel clean and our staff pleasant. It's also great to know that our parking facilities met your needs, offering convenience and security for all our guests.We hope to welcome you back soon.Best wishes,Evangelos Cambouris, General Manager

10/10 Excellent

Kendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Evangelos Cambouris, General Manager on 13 Nov 2023
Dear Kendra,Thanks for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you again. Best regards,Evangelos Cambouris, General Manager

2/10 Terrible

jamie

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
At check in they said they don’t have availability and how did I get booked on Expedia then he said I have to pay although I have already paid online with Expedia and showed them my receipt but wouldn’t accept until stayed 1 hour to solve the matter with Expedia agent
Stayed 1 night in Oct 2023
Response from Evangelos Cambouris, General Manager on 26 Oct 2023
Dear Jamie,Thank you for taking the time to share your review.We are glad to hear that you found our rooms clean during your stay. However, we are truly sorry for the inconvenience you faced during the check-in process. We understand how frustrating it can be to have a delay in resolving payment issues, and we appreciate your patience in this matter.We would like to assure you that our team is committed to providing a seamless check-in experience for our guests, and we will take your feedback into account to improve our services. Our hotel has been recently renovated, and we strive to offer a comfortable and enjoyable stay for all our guests.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

Emmi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little far to be able to walk around and adventure.
Stayed 1 night in Sep 2023
Response from Evangelos Cambouris, General Manager on 27 Sept 2023
Dear Emmi, Thank you for giving us an excellent review.We are delighted to hear that you found our hotel clean, well-maintained, and that our service met your expectations. We appreciate your kind words and are glad that our room amenities were satisfactory.However, we understand that you found the hotel's location a bit far for exploring the surrounding area on foot. While our hotel is conveniently located near Brussels Airport and Diegem train station, we acknowledge that it might not be ideal for those who prefer to walk to nearby attractions. With the train station just 500 meters away, our guests can easily reach the city center in just 15 minutes, offering a variety of activities and sights to explore.We hope to welcome you back in the future. All the best.Evangelos Cambouris, General Manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Evangelos Cambouris, General Manager on 12 Sept 2023
Dear Martin,Thank you for positively reviewing your visit.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back in the future.Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the airporr..5 min
Stayed 1 night in Sep 2023
Response from Evangelos Cambouris, General Manager on 9 Sept 2023
Dear Griselda,Thank you for this kind feedback concerning your visit.We are thrilled to hear that you appreciated the cleanliness of your room and the overall condition of the hotel. Our team works hard to maintain a high standard of service and it is great to know that their efforts have not gone unnoticed. We are also glad that you found our shuttle service to the airport convenient and efficient, as we strive to make our guests' stay as comfortable as possible.We hope to see you again on a future visit.Kind regards,Evangelos Cambouris, General Manager

8/10 Good

Olaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the train station and the bus stop.
Stayed 3 nights in Aug 2023
Response from Evangelos Cambouris, General Manager on 28 Aug 2023
Dear Guest,Thank you for your kind review.We are glad to hear that you appreciated our convenient location near the train station and bus stop, making it easy for our guests to explore the city and its surroundings.We noticed that you rated our room cleanliness, hotel condition, service, and room amenities at 80%. While we are pleased that you had a generally positive experience, we always strive for excellence and will continue to work on improving our services to ensure complete satisfaction for our guests.We look forward to welcoming you back. Best wishes,Evangelos Cambouris, General Manager

2/10 Terrible

Akhilesh

Stayed 4 nights in Aug 2023
Response from Evangelos Cambouris, General Manager on 29 Aug 2023
Dear Guest,Thank you for taking the time to rate your stay.It seems we were not able to provide you with a perfect experience at our hotel and we would love to have more details so that we may use your comments and suggestions to improve.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Evangelos Cambouris, General Manager

10/10 Excellent

omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and my room was fenomenal the food and drinks really good the only thing I didn’t like was that I had to pay 22 euros for parking when it is part of the hotel
Stayed 1 night in Aug 2023
Response from Evangelos Cambouris, General Manager on 9 Aug 2023
Dear Omar,Thank you for this review of your time at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back soon.Best regards,Evangelos Cambouris, General Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Evangelos Cambouris, General Manager on 24 Jul 2023
Dear Steven,Thank you for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back. Best wishes,Evangelos Cambouris, General Manager

8/10 Good

Damir

Stayed 2 nights in Jun 2023
Response from Evangelos Cambouris, General Manager on 3 Jul 2023
Dear Damir,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again.Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size rooms and great amenities
Stayed 1 night in Jun 2023
Response from Evangelos Cambouris, General Manager on 26 Jun 2023
Dear Ravi,Thank you for sharing this review of your time at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.Thank you again; we look forward to welcoming you back soon.Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the airport
Great hotel close to the airport. Service is friendly, restaurant and breakfast are very tasty. Room was clean and well maintained. We would come back!
Stayed 1 night in May 2023
Response from Evangelos Cambouris, General Manager on 31 May 2023
Dear Christoph,Thank you for taking the time to share your feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet.We would love to have you return in the future.All the best,Evangelos Cambouris, General Manager

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to overnight neat the airport
Stayed 1 night in May 2023
Response from Evangelos Cambouris, General Manager on 1 Jun 2023
Dear Nicolaas,Thank you for such a positive review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back on a future occasion. Best wishes,Evangelos Cambouris, General Manager

8/10 Good

Thorsten

Stayed 2 nights in May 2023
Response from Evangelos Cambouris, General Manager on 15 May 2023
Dear Thorsten,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We hope to see you again soon for another enjoyable experience.Best wishes,Evangelos Cambouris, General Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check the rules when you check in
The air conditioning did not appear to function very well, and the parking situation was not well explained - the entrance to the parking lot requires that you take a ticket but you do not have to pay to exit. However, no one made that clear - not even the front counter agent processing my checkout, who watched as I paid 22 euros for parking which apparently I did not need to pay. The requirements should be clear and consistent.
Stayed 1 night in May 2023
Response from Evangelos Cambouris, General Manager on 15 May 2023
Dear Guest,Thank you for taking the time to share your experience at our hotel.We are glad to hear that you found our hotel clean and in good condition. Our recent renovations in 2022 aimed to provide a comfortable and modern atmosphere for our guests.We apologize for the confusion regarding the air conditioning and parking during your stay. Our rooms are equipped with individually-controlled air conditioning systems to ensure a comfortable temperature. Please do let us know at the time if you have any concerns our team is always on hand to assist. As for our paid parking, which is 22 per day, we understand that the process was not clearly explained, and we appreciate your feedback. We will make sure to improve our communication regarding the parking process to avoid any future misunderstandings. Once again, we apologize for any inconvenience this may have caused.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop.
Great location, and convenient for a quick trip. The room was spacious and well kept. The staff very professional. Good trip.
Stayed 1 night in Apr 2023
Response from Evangelos Cambouris, General Manager on 2 May 2023
Dear James,We really appreciate this positive review about your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you for another pleasant stay. Best wishes,Evangelos Cambouris, General Manager

6/10 Okay

Carlos

Stayed 2 nights in Mar 2023
Response from Evangelos Cambouris, General Manager on 11 Apr 2023
Dear Carlos,Thank you for rating your recent stay.We regret that all your expectations were not met.We would like to know how we could improve your experience with us.We hope to have the pleasure of seeing you again in the future. Kind regards,Evangelos Cambouris, General Manager

10/10 Excellent

Hrafnkell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice airport hotel, clean and large rooms, very friendly staff.
Stayed 2 nights in Jan 2023
Response from Evangelos Cambouris, General Manager on 23 Jan 2023
Dear Hrafnkell,Thank you for taking the time to review your recent stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We hope to welcome you back in the future.Best wishes,Evangelos Cambouris, General Manager

8/10 Good

Milo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, just what you can expect from a Holiday Inn property, nothing really extraordinary or special. The rooms are clean with all the basic amenities. Staff are friendly. There is nothing to do around the hotel. It is fairly close to the airport and within walking distance to Diegem train station. There is a bus stop in front of the hotel and a bus passes every hour or so going to the airport or to the central area of the city.
Response from Evangelos Cambouris, General Manager on 20 Dec 2022
Dear Milo,Thank you very much for this kind review.We are happy that you received a pleasant welcome from our team members and that you appreciated our convenient location with transport options within easy walking distance.We hope to see you again on another occasion.Best wishes,Evangelos Cambouris, General Manager

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the nicest Holiday Inn I have ever stayed at. Great service wonderful front desk amazing food suoerior staff. My go to plavmce in Brussels from now on
Stayed 1 night in Nov 2022
Response from Evangelos Cambouris, General Manager on 12 Dec 2022
Dear Michael,Thank you for your kind review of your recent stay at our hotel.Knowing our team were attentive to your needs is very rewarding and will motivate us to continue doing our utmost to ensure our guests enjoy their stay.We hope to welcome you back on many more occasions.Best wishes,Evangelos Cambouris, General Manager

6/10 Okay

Franklin, Dunkeld

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Poor check in with no one initially there, and automated (which didn't work). Then the room was suffering from poor soundproofing with esxcessive noise from the room above, and the flooring was hard which allowed sounds to travel down from that room.
Stayed 1 night in Oct 2022
Response from Evangelos Cambouris, General Manager on 15 Nov 2022
Dear Franklin,Thank you for sharing your feedback about your recent experience.We are sorry if you felt that we were not performing to our usual standards during your stay. Your feedback and comments are greatly appreciated and we will be reviewing our procedures to meet our guests' expectations.We are also sorry to hear that you were disturbed during your stay and wish that we'd known while you were here; we'll always do everything that we can to make sure that you're as comfortable as possible.We hope to welcome you back. Best wishes,Evangelos Cambouris, General Manager

8/10 Good

Marielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Evan on 3 Oct 2022
Dear Marielle,Thank you for your review!We are looking forward to welcome you back for your next trip to Brussels.Kind regards from the capital of Europe.Evangelos CambourisGeneral Manager

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Evan on 30 Sept 2022
Dear Marielle,Thank you for your 5 star review!Looking forward to welcome you back for your next trip to Brussels.Kind regardsEvangelos CambourisGeneral Manager

10/10 Excellent

Sam

Stayed 1 night in Sep 2022
Response from Naiara, Front office on 18 Sept 2022
Good afternoon,Thank you for your score!We are very happy you enjoyed your stay and we hope to see you again soon!Have a wonderful day!

10/10 Excellent

Susanne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2022
Response from Evan on 14 Sept 2022
Dear Susanne,Thank you for your 5 star review!Looking forward to welcome you back.Kind regards,Evangelos CambourisGeneral Manager

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
The desk staff were exceptionally helpful and friendly!! They spoke perfect English which was helpful. The beds were warm and soft! The temperature was very easy to control which was really nice!
Stayed 1 night in Sep 2022
Response from Evan on 8 Sept 2022
Dear Jeannine,Thank you for this great review.We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our staff. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to seeing you in the future.Kind regards,Evangelos CambourisGeneral Manager

8/10 Good

Hong Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet and clean
Stayed 1 night in Aug 2022
Response from Evan on 8 Sept 2022
Dear Hong Wei,Thank you for your nice review!We are pleased to read you enjoyed your stay and we look forward to welcoming you in the future.Kind regards.Evangelos CambourisGeneral Manager

8/10 Good

Raymond, Smyrna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access to airport and public transport but did not the best Holiday Inn representation
Stayed 1 night in Aug 2022
Response from Evan on 8 Sept 2022
Dear Raymond,Thank you for taking the time to review your stay.We are happy to read you enjoyed the location and access to the airport and we look forward to welcome you back in the future.Kind regards.Evangelos CambourisGeneral Manager

8/10 Good

Jerome

Stayed 1 night in Jul 2022
Response from Evan on 31 Jul 2022
Dear Jerome, Thank you very much for your review! Looking forward to welcome you back soon! Best regards, Evangelos Cambouris General Manager

10/10 Excellent

Ronnie L

Stayed 2 nights in Jul 2022
Response from Evan on 19 Jul 2022
Dear Ronnie, Thank you for your 5 stars review! Looking forward to welcome you back! Best regards, Evangelos Cambouris General Manager

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Evan on 19 Jul 2022
Dear Nick, thank you for your 5 stars review! looking forward to welcome you back! Best regards, Evangelos Cambouris General Manager

8/10 Good

Djuana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good snd convenient restaurant.
Stayed 1 night in Jul 2022
Response from Evan on 8 Jul 2022
Dear Djuana, Thank you very much for your review! I'm pleased to hear you really like our newly renovated hotel and our hotel facilities. Looking forward to welcome you back. Best regards Evangelos Cambouris General Manager

4/10 Poor

Helen

Liked: Cleanliness, room comfort
Didn't enjoy my stay
I have booked this hotel as it was marked as having transfer to/from airport but they don't have a shuttle. They can book a taxi instead. Taxi was booked for me at 7:30 a.m. but never arrived and I wasn't late only because of my flight delay. No service, no comfort for the price they charge
Stayed 1 night in Jun 2022
Response from Evan on 1 Jul 2022
Dear Helen, Thank you very much for sharing your experience. I'm sorry to hear the information about the shuttle service was not appropriate. We are currently working on set up a shuttle service which will be soon available. We keep you posted. Best regards, Evangelos Cambouris General Manager

10/10 Excellent

YUJI

Stayed 3 nights in Jun 2022
Response from Evan on 28 Jun 2022
Dear Yuji, Thank you very much for your 10 out of 10 review! Looking forward to welcome you back. Best regards, Evangelos Cambouris General Manager

2/10 Terrible

Martin

Stayed 1 night in Jun 2022
Response from Evan on 28 Jun 2022
Dear Martin, I'm sorry to read your stay was not up to your expectation. Can you contact me directly with more details about your stay. Best regards, Evangelos Cambouris General Manager

10/10 Excellent

Adrianell

Stayed 1 night in Jun 2022
Response from Evan on 21 Jun 2022
Dear Adrianell, Thank you for your 10 out of 10 review! We are looking forward to welcome back soon! Greetings from the entire team. Evangelos Cambouris General Manager

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, close to airport
Great room, friendly staff. I booked it thinking I would reduce stress and be closer to the airport, which was true, but take note for tourist travel that the hotel is quite remote. Train station is less than 1 km away. I booked a shared taxi to the airport which ended up costing less than the train. The breakfast was way overpriced- I did not indulge. They is a self serve snack centre and I got a small free bottle of water, which I appreciated. There is a fridge/mini bar in the room and a safe.
Stayed 1 night in Jun 2022
Response from Evan on 18 Jun 2022
Dear Andrea, Thank you for your feedback concerning our hotel. We are glad that you had a comfortable stay and found our location convenient. Your mention of our team's friendly service is truly appreciated and inspires us to constantly improve our performance. As mentioned on our website Diegem railway is a 10-minute walk away from the hotel and it is always possible to contact us for any questions which you may have. Our buffet breakfast can be included in your rate at reduce price of 15 euros. We hope to welcome you back in the future. Best wishes, Evangelos Cambouris General Manager

10/10 Excellent

Rodrigo

Stayed 1 night in Jun 2022
Response from Evan on 18 Jun 2022
Dear Rodrigo, Thank you for your 10 out of 10 review! Hope to see you back soon. Best regards, Evangelos Cambouris General Manager

2/10 Terrible

Adriano

Stayed 1 night in Jun 2022
Response from Evan on 18 Jun 2022
Dear Adriano, Thank you for taking the time to share your feedback. We are sorry read your review. Please contact me directly to share your experience in a way to improve our hotel services. Best regards, Evangelos Cambouris General Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very up-to-date, room was nice and everything was in working order. restaurant was clean and all staff was extremely friendly. if we go back to brussels we will book here again.
Stayed 1 night in Mar 2022
Response from Evan on 1 Apr 2022
Dear John, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Looking forward to welcome you back. Best regards from the capital of Europe. Evangelos Cambouris General Manager

6/10 Okay

Louis

Disliked: Staff & service, amenities
Stayed 1 night in Mar 2022