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Reviews of The Fitzwilliam Hotel Belfast

5 out of 5
The Fitzwilliam Hotel Belfast
Great Victoria Street, Belfast, Northern Ireland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 1005 reviews" "
Rating 8 - Good. 149 out of 1005 reviews" "
Rating 6 - Okay. 48 out of 1005 reviews" "
Rating 4 - Poor. 15 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every minute from we arrived until we left, all the staff were brill and courtesy with us nothing was a problem if we needed anything. Most definitely would stay again, it was a nice surprise for my girl for her fourth birthday, we would like thank yous all, thank you.
Stayed 1 night in May 2024

10/10 Excellent

Camron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hospitality. Very nice staff!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, well-appointed rooms. Staff behind the bar were not so helpful, and were actually quite aloof, but the waitstaff were wonderful. Food was quite good.
Stayed 1 night in Apr 2024

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mireille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level service in an area convenient to everything.
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, convenient hotel, 5/10 minute walk to city hall and shopping area. The room was nice, large bathroom and comfortable bed. 30 minute walk to Titanic Musuem which is worth a visit
Stayed 2 nights in May 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Amenities
We were celebrating our 40th Wedding Anniversary. There was a card and a small gift in the room compliments of the hotel. Nice touch. In the restaurant Ahmed was particularly friendly and helpful. Very professional. We played a game with him trying to guess where his country of origin was. Eventually after about 20 guesses we got it. Good light hearted fun. Well done Ahmed!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Stayed 1 night in May 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly high quality hotel in a good location
Stayed 3 nights in May 2024

10/10 Excellent

Selim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with modernized interior. Great service vice, including turndown service with excellent chocolates. Helpful concierge desk and valet service in the center of town. Complimentary minibar with white and red wine. Highly recommend it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie, Mercer Island

Liked: Amenities
A wonderful hotel in the city. Make sure you book parking at the hotel when making a reservation! It’s limited. Loved the amenities and the comfortable room with the quiet hotel. I would stay here again when in Belfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptionally nice hotel in a very convenient location. Rooms were spacious and well appointed. The bed was comfortable and the shower was robust. Elevators were prompt and quick. Will stay here again and can definitely recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

gavin Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bumpkins

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff could not be more helpful. Rooms cleans and food great. Will stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Paula Jeanette

Travelled with partner
Liked: Staff & service, property conditions & facilities
A fabulous hotel right in the centre of the city. Easy walking distance to most sights and the bus tours. Check in was quick and easy and the staff friendly, enthusiastic and helpful. The bar had a really nice ambience and the food and drink was great. Breakfast was extremely nice. Rooms were a good size and ours, 802, had a fabulous view over the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

AASHNI BHAVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how they personalised their guests’ experiences. Those treats and little things are what marks a great place from an excellent place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Randy

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and the service, especially the Bellmen, was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Superb hotel, excellent location and wonderful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. The staff cont do enough for you. The concierge service is wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Simon, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great access to the city walk, secure / valet parking (for a fee)
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough! Absolutely perfect stay. The room was spacious, with excellent amenities. The bathroom was also stunning. And I have to say probably one of the comfiest hotel beds I’ve ever slept on (I hate hard mattresses and so many hotels have super hard mattresses). Staff went above and beyond, always with a smile and a hello. Super helpful. The location is amazing, just round the corner from the bus station (super convenient as we were getting the bus back to Belfast International Airport). Also very walkable to a plethora of activities, stores (clothing and groceries), restaurants, pubs and bars. My friends and I are already talking about coming back to Belfast at some point, and we’ll definitely be staying here again and if we do.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jules, Dundrum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick visit into Belfast, but really enjoyed our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms were a good size with very nice bathroom. Bar area was very nice too and breakfast was good quality and plentiful. Staff were all very friendly and helpful. We had a very nice two night stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to everything you need.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception, comfortable bed and room, helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location , very attentive staff. Beautiful furnishings and quaint atmosphere. Way ahead of their Dublin counterpart for sure I was there during their 15th year anniversary birthday being in Belfast. They greeted me with champagne and smiles. They took my keys for my car and took it away which is so convenient. I can retrieve it anytime I want it to safe location next to the opera house in all the shops and restaurants, I ended up getting the king executive suite which overlooks the city. Very quiet at night. You got 24/7 access to a fitness center and a delicious breakfast.Top notch don't look anywhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved all the little things. The umbrella , the chocolate on the pillow. The treats in the fridge ! The teapot and tea ! How helpful and friendly everyone was. I will be back
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel, very friendly staff and well located for pubs and restaurants. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Excellent service and very helpful people.
Stayed 2 nights in Mar 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hassle free with a Car a valet. It food is great. Breakfast is plenty staff are very friendly can't be beat the location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheena

Stayed 1 night in Mar 2024

10/10 Excellent

David, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay; modern facilities; great service and good value
Stayed 1 night in Mar 2024

8/10 Good

Ammara

Travelled with partner
Liked: Cleanliness
Pillows requested were not memory foam And were super hard. Check out could of been better, we were not asked how our stay was or If we had any issues etc. no conversation given
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary, Northern Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend this hotel to the minute you arrive to you leave. The staff were all very nice and helpful. The breakfast was very good and the bar food was excellent the staff in the bar are amazing more than helpful and friendly. The rooms very clean and the bed was so comfortable.
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located. Staff exceptionally friendly and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

alan, south yarmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel is wonderful.
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Stayed 2 nights in Feb 2024