Outdoor pool

Reviews of Oakwood Suites Bangkok

5 out of 5
Oakwood Suites Bangkok
20 Soi Sukhumvit 24, Sukhumvit Road, Khlong Tan, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 152 reviews" "
Rating 8 - Good. 30 out of 152 reviews" "
Rating 6 - Okay. 8 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

9.2/10

Cleanliness

6.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yijun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room's wooden floor was clean. We utilised the washing machine in the room and it worked well. Location was close to Phrom Phong BTS, and the shopping mall, Emporium. Basic amenities provided in the room were good.
Stayed 2 nights in May 2024
Response from nalatporn kandnithicoon on 8 May 2024
Dear Khun Yijin,Thank you for choosing Oakwood Suites Bangkok. We are thrilled to discover that you enjoyed your stay in our fully equipped apartments, which include amenities such as a fully-equipped kitchenette, microwaves, electric stoves, Nespresso coffee machines, and washing machines, just to name a few. Our hotel's location, just minutes from the BTS Skytrain and connecting to the MRT underground system, offers easy access to the city. With luxurious shopping centers, diverse restaurants, and more nearby, it's the perfect base for exploring. It would be our great pleasure to welcome you back for another comfortable stay during your next trip to Bangkok. We eagerly anticipate it!Best regards,Pipit Pinmanee, General Manager

10/10 Excellent

Chia Hui Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Apr 2024
Response from nalatporn kandnithicoon on 23 Apr 2024
Dear Khun Chia Hui Sarah,Thank you for staying with us during your recent visit to Bangkok. We are glad to discover that you overall enjoyed your stay in our residence. We look forward to welcoming you back for another memorable stay. See you again!Best regards,Pipit Pinmanee, General Manager

10/10 Excellent

Alberto, Surry Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay with Oakwood Suites Bangkok was excellent. Check in was seamless and quick, which is always a plus especially after a long flight. The Deluxe 1 bedroom was spacious and clean with all the amenities you need for a great stay. Hotel amenities such as pool and gym were fantastic and clean and what I like about these facilities was that they weren't as busy as normal hotel amenities - a plus for us. Staff was polite and helpful and overall it was a great stay. I would definitely recommend this to anyone. In addition, the kitchen and washing machine in the room were a huge plus for us as we can prepare our breakfast and do laundry when needed.
Stayed 5 nights in Apr 2024
Response from nalatporn kandnithicoon on 24 Apr 2024
Dear Khun Alberto,Thank you for choosing Oakwood Suites Bangkok. We are delighted to discover that you had an excellent stay and enjoyed your time in our spacious and clean apartments, which come with great amenities and facilities in the residence. The eighth floor features a well-sized pool, a Resident’s Lounge, a small Library, a nicely appointed Children’s Playroom, and one of the biggest gyms in this area.All the apartments feature convenient amenities such as microwaves, washing machines, decent-sized refrigerators, among other items, ideal for both business and leisure travelers on short and extended stays. The One- and Two-Bedroom Apartments even have built-in kitchens with proper cooking facilities.Your compliments to our polite and helpful team members are much appreciated and have been shared with everyone; thank you on behalf of everyone.We most certainly look forward to continuing to welcome you to your home in Bangkok. See you soon again!Best regards,Pipit Pinmanee,General Manager

10/10 Excellent

Marc-Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, close to shopping etc yet peaceful and quiet
Stayed 4 nights in Feb 2024
Response from nalatporn kandnithicoon on 4 Mar 2024
Dear Khun Marc-Daniel,We appreciate your time to provide us with your wonderful feedback on your recent stay and are delighted that you enjoyed the peaceful and quiet residence. As you so nicely mentioned, our location is so conveniently located and just minutes away from luxurious shopping malls, the BTS system and many other establishments around this area.It would be a great pleasure to welcome you back for another comfortable stay during your next trip to Bangkok. We look forward to it! Best regards,Juliane Paech, General Manager

8/10 Good

Tamanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and great places to eat. Staff is really friendly. The hotel cafe is alright but other than that highly recommend this place. Great gym, great staff, really clean!
Stayed 5 nights in Feb 2024
Response from nalatporn kandnithicoon on 4 Mar 2024
Dear Khun Tamanna,Thank you for choosing to stay at Oakwood Suites Bangkok and for your time in providing us with your valuable feedback.We are thrilled that you enjoyed the apartment and the facilities in the residence. The 8th floor features a well-sized pool, a Resident’s Lounge, a small Library, a nicely appointed Children’s Playroom and one of the biggest gyms in this area. Your kind words on the friendly team have been shared, thank you on their behalf. We most certainly look forward to welcoming you back during your next trip to Bangkok to relive those memories.Best regards, Juliane Paech, General Manager

10/10 Excellent

Umapon

Stayed 6 nights in Jan 2024
Response from nalatporn kandnithicoon on 25 Mar 2024
Dear Khun Umapon,We appreciate your time providing us with your wonderful feedback on your recent stay. It is a delight to discover that you enjoyed your time in our comfortable apartment in the residence. We all look forward to welcoming you back again very soon for another most enjoyable stay.

8/10 Good

Anuchar Avery, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
I'm not sure what the VIP amenities are and didn't take advantage of them. However, the room was very well appointed and comfortable. There was an issue with the bedroom air-conditioner controls, kept getting colder and colder even when I set to 23-24 at night, it went down to 21 by morning.
Stayed 2 nights in Jan 2024
Response from Nalatporn Kandnithicoon on 26 Jan 2024
Dear Khun Anuchar Avery,Thank you for choosing Oakwood Suites Bangkok. We are happy to see that you enjoyed your stay in our well-appointed and comfortable apartments in the residence. However, we took note of your comment regarding the AC issue and sincerely apologize for the inconvenience this caused. We wish you would have contacted us during your stay and allowed us to rectify and assist you the right way. Never hesitate to contact any of our team members if there is anything broken, not working properly or services are inconsistent. We cannot help, fix, or rectify things if we do not know what is going wrong. Despite some mixed experiences, for which we apologize, we would appreciate the opportunity to welcome you back for a more comfortable stay. Best regards,Nalatporn Kandnithicoon, Guest Relations Officer

6/10 Okay

Lisa

Stayed 4 nights in Dec 2023
Response from Nalatporn Kandnithicoon on 5 Feb 2024
Dear Khun Lisa,Thank you for choosing Oakwood Suites Bangkok.Although you enjoyed the comfortable apartment in the residence, we are sorry to see that other areas of your stay were not to your complete satisfaction from the score rating. We look forward to hearing from you with more information, which would help us to improve our services further. Our apologies for an unsatisfactory stay. Best regards,Nalatporn Kandnithicoon, Guest Relations Officer

6/10 Okay

Sau Hing

Stayed 6 nights in Nov 2023
Response from Juliane Paech, General Manager on 18 Dec 2023
Dear Khun Sau Hing,Thank you for choosing Oakwood Suites Bangkok. However, it seems your stay was not as comfortable as it should have been reflecting on the overall score.It would be nice to find out more on what we could have done to make your stay even more enjoyable, especially for the amenities and services and would welcome additional feedback. We do hope to have the pleasure of welcoming you back again during your next trip to Bangkok.Best regards,Juliane Paech, General Manager

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
This location is close to malls, food ,transportation and entertainment. This staff is incredible. Miss Bow and the rest are helpfull and friendly. They can speak almost every language and help with how to navigate the city with ease. Great stay.
Stayed 6 nights in Nov 2023
Response from Juliane Paech, General Manager on 1 Dec 2023
Dear Khun john,Thank you for choosing Oakwood Suites Bangkok and for your time providing us with your amazing feedback.We are overjoyed that you had a most pleasant time in our residence. Moreover, we are happy to see that you found the location to be convenient. Besides the BTS sky train, there are also luxurious shopping centers, a large array of restaurants and various other establishments all within walking distance, making it ideal to explore this vibrant city. Your compliments to Khun Bow and the team are much appreciated and have been shared with them; thank you on everyone’s behalf. It is always very inspiring to know, that their efforts and dedication are valued. It would be our great pleasure to welcome you back for another memorable stay.Best regards,Juliane Paech, General Manager

10/10 Excellent

SHINJI

Stayed 4 nights in Nov 2023
Response from Juliane Paech, General Manager on 18 Dec 2023
Dear Khun SHINJI,Thank you very much for choosing to stay at Oakwood Suites Bangkok and for reviewing your experiences with us. We are delighted to read that you had an amazing stay and enjoyed the facilities in the residence. We all look forward for the opportunity of welcoming you back again for another memorable stay. Best regards,Juliane Paech, General Manager

10/10 Excellent

michael, las vegas

Stayed 6 nights in Nov 2023
Response from Juliane Paech, General Manager on 18 Dec 2023
Dear Khun Michael,We appreciate your time providing us your feedback of your recent stay at Oakwood Suites Bangkok.However, it seems your stay was not as comfortable as it should have been reflecting on the overall score.We would appreciate to find out more on how we could have made your stay even more memorable and invite you, to reach out to us with more details.Despite some mixed experiences, we would welcome the opportunity to welcome you back for a more comfortable stay. Best regards,Juliane Paech, General manager

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, quiet at night.
Response from Juliane Paech, General Manager on 22 Nov 2023
Dear Khun Alexis,Thank you for choosing Oakwood Suites Bangkok during your recent visit to Bangkok. We appreciate your time providing us with your honest feedback and are delighted that you enjoyed your stay in our clean, quiet, and comfortable apartment in our residence. It would be our pleasure of welcoming you back for another most comfortable stay.Best regards,Juliane Paech, General Manager

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Short distance from BTS, great area with lots of food options, shopping, massage and cafes. Property is kept clean and I like the privacy and quietness.
Stayed 3 nights in Nov 2023
Response from Juliane Paech, General Manager on 22 Nov 2023
Dear Khun Alexis,Thank you for staying with us during your recent visit to Bangkok and for your time providing us with your amazing feedback. We are thrilled that you had such a wonderful stay in our clean, private and quiet residence in excellent location. The proximity to the BTS Phrom Phong station, shopping malls and various establishments around the area makes it ideal to explore this vibrant city and surroundings. It would be an honor to welcome you back during your next trip to Bangkok for another most enjoyable stay. We look forward to it!Best regards,Juliane Paech, General Manager

10/10 Excellent

Shu ming

Stayed 3 nights in Nov 2023
Response from Nalatporn Kandnithicoon on 15 Nov 2023
Dear Khun Shu Ming,Thank you for choosing Oakwood Suites Bangkok. We are thrilled to discover that over all you had an amazing stay. It would be our great pleasure of welcoming you back again very soon for another memorable stay. Best regards,Oakwood Suites Bangkok

10/10 Excellent

Kwok kei

Stayed 5 nights in Sep 2023
Response from Nalatporn Kandnithicoon on 3 Oct 2023
Dear Khun Kwok Kei,Thank you for choosing Oakwood Suites Bangkok. We are thrilled that you were fully satisfied with your stay comfortable apartments in the residence. It would be a great pleasure to welcome you back for another comfortable stay during your next trip to Bangkok. We look forward to it! Best regards,Nalatporn Kandnithicoon

10/10 Excellent

Ka

Stayed 4 nights in Sep 2023
Response from Nalatporn Kandnithicoon on 3 Oct 2023
Dear Khun Ka,Thank you very much for choosing to stay at Oakwood Suites Bangkok and for reviewing your experiences with us. We are delighted to read that you had an amazing stay and enjoyed the facilities in the residence. We all most certainly look forward to welcoming you back again for another pleasant stay again.Best regards, Nalatporn Kandnithicoon

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really great property that I will highly recommend to all my friends
Stayed 4 nights in Sep 2023
Response from Oakwood Suites Bangkok on 25 Sept 2023
Dear Khun Patrick, We appreciate your time providing us with your feedback. We are delighted to see that over all you enjoyed your stay in our comfortable apartments in the residence. We all most certainly look for the pleasure of welcoming you back again very soon for another memorable stay.Best regards,

10/10 Excellent

Yong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Nalatporn Kandnithicoon on 13 Sept 2023
Dear Khun Yong,We appreciate your time reviewing your feedback of your recent stay and are delighted to discover that you overall enjoyed your stay in our residence.We all look forward to welcoming you and your family back again very soon for another most enjoyable stay.Best regards,Nalatporn Kandnithicoon, Guest Relations Officer

10/10 Excellent

Kit ying

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Nalatporn Kandnithicoon on 13 Sept 2023
Dear Khun Kit Ying,We are delighted to know that had a most pleasant stay in our comfortable apartments in the residence, with excellent surroundings, amenities. We look forward to hosting you again during your next trip to Bangkok.Best regards,Nalatporn Kandnithicoon, Guest Relations Officer

10/10 Excellent

TZE KIN

Stayed 3 nights in Aug 2023
Response from Juliane Paech, General Manager on 13 Sept 2023
Dear Khun Tze Kin,Thank you for choosing to stay at Oakwood Suites Bangkok. We appreciate your time providing us your feedback. We are delighted to know that you enjoyed your stay.We all most certainly look forward to welcoming you back again for your next trip to Bangkok.Best regards,Juliane Paech, General Manager

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Oakwood Suites Bangkok on 16 Aug 2023
Dear Khun Benjamin,Thank you very much for choosing to stay at Oakwood Suites Bangkok and for reviewing your experiences with us. We are happy to read that you had a pleasant stay in the residence. We all look forward to hosting you again during your next trip. Best regards,Oakwood Suites Bangkok

10/10 Excellent

Sing Fai

Liked: Cleanliness, property conditions & facilities
Charming service of the staffs. Excellent location
Stayed 1 night in Jul 2023
Response from Juliane Paech, General Manager on 3 Aug 2023
Dear Khun Sing Fai,Thank you for choosing to stay at Oakwood Suites Bangkok. We are overjoyed to discover that you enjoyed your stay in the residence, especially the charming services and excellent location. We are just a short stroll away from the BTS Skytrain, various shopping malls, restaurants and plenty of other establishments; ideal to have a great time in the city and explore its surroundings.We most certainly look forward to welcoming you back during your next trip to the city. See you again!Best regards,Juliane Paech, General Manager

10/10 Excellent

Pui Shan

Stayed 4 nights in Jul 2023
Response from Nalatporn Kandnithicoon on 1 Sept 2023
Dear Khun Pui Shan, Thank you for choosing to stay at Oakwood Suites Bangkok. We appreciate your compliments on the apartment and facilities very much and are delighted to know that you enjoyed your stay.We all most certainly look forward to welcoming you back again very soon.Best regards,Nalatporn Kandnithicoon,Guest Relations Officer

10/10 Excellent

Ka Man

Travelled with family
Liked: Cleanliness, room comfort
Comfy with nice situation
Situation is super nice, few mins to BTS station, Emporium and Emquartier, also many nice restaurants nearby, like the famous hainanese chicken Heng Heng!! The hotel is clean and comfy, service is great too, will definitely stay again
Stayed 6 nights in Jul 2023
Response from Juliane Paech, General Manager on 1 Aug 2023
Dear Khun Ka Man,Thank you for choosing to stay at Oakwood Suites Bangkok. We appreciate your compliments on the clean and comfortable apartment and facilities very much and are delighted to know that you enjoyed your stay.We can’t emphasize enough on our superb location close to Emporium and EmQuartier shopping centers, a large array of local and international restaurants and various other establishments all within walking distance. Your compliments to the team have been shared and everyone was delighted to receive them; thank you on everyone’s behalf. It would be a great pleasure to welcome you back during your next trip to Bangkok to relive those amazing memories. See you again! Best regards,Juliane Paech, General Manager.

10/10 Excellent

Seunghee

Stayed 2 nights in Jul 2023
Response from Juliane Paech, General Manager on 31 Jul 2023
Dear Khun Seunghee,Thank you for choosing Oakwood Suites Bangkok. We are glad to discover that you overall enjoyed your stay in our residence. We all most certainly look forward to welcoming you back again during your next trip to Bangkok.Best regards, Juliane Paech, General Manager

10/10 Excellent

Mui Khim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is modern, new, spacious, with kitchenette facilities. Perfect for my stay. Thank you !
Stayed 4 nights in Jul 2023
Response from Juliane Paech, General Manager on 24 Jul 2023
Dear Khun Mui Khim,Thank you for choosing Oakwood Suites Bangkok during your recent visit to Bangkok. We are thrilled to discover that you enjoyed your stay in our well-equipped, spacious apartment in the residence. All our apartments have built-in kitchenettes, the higher categories even offer a built-in stove and oven.We certainly look forward to welcoming you back during your next trip to Bangkok for another mesmerizing stay.Best regards,Juliane Paech, General Manager

10/10 Excellent

Tsutomu

Stayed 3 nights in Jul 2023
Response from Oakwood Suites Bangkok on 10 Jul 2023
Dear Khun Tsutomu,We appreciate your time providing us your feedback of your recent stay in Bangkok. We are delighted to know that had a most pleasant stay in our comfortable apartments in the residence, with excellent surroundings, amenities. We most certainly look forward to seeing you again at Oakwood Suites Bangkok during your next trip to Bangkok. Best regards,Oakwood Suites Bangkok.

10/10 Excellent

ChenYu

Stayed 4 nights in Jul 2023
Response from Oakwood Suites Bangkok on 10 Jul 2023
Dear Khun Chenyu,Thank you for choosing Oakwood Suites Bangkok.We are delighted to read that you enjoyed your stay in our comfortable apartment.It would be a great pleasure to welcome you back for another comfortable stay during your next trip to Bangkok. We look forward to it! Best regards,Oakwood Suites Bangkok

10/10 Excellent

Sau Man

Stayed 4 nights in Jun 2023
Response from Oakwood Suites Bangkok on 28 Jun 2023
Dear Khun Sau Man,We appreciate your time providing us with your recent stay feedback. We are thrilled that you were fully satisfied with your stay at Oakwood Suites Bangkok.We look forward to another opportunity to welcoming you back again during your next trip to Bangkok.Best regards,Oakwood Suites Bangkok

8/10 Good

Hirokazu

Stayed 1 night in Jun 2023
Response from Oakwood Suites Bangkok on 28 Jun 2023
Dear Khun Hirokazu,Thank you for choosing Oakwood Suites Bangkok and for your time providing us with your recent stay feedback. We are happy to see that over all you enjoyed your stay in our comfortable apartments in the residence. We all most certainly look forward to welcoming you back again very soon.Best regards,Oakwood Suites Bangkok

8/10 Good

Sin Fai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is 5 mins. walk from BTS station and the room was clean and quiet for sleep. The building likes a service apartment with some long-term customers but not affecting our stays.
Stayed 2 nights in Jun 2023
Response from Juliane Paech, General Manager on 28 Jun 2023
Dear Khun Sin Fai,Thank you for choosing to stay at Oakwood Suites Bangkok and for reviewing your experiences with us. We are glad to read that you enjoyed your stay in our clean and quiet apartment. Our residence caters to both short- and long-term residents both in business and leisure and the ideal location makes it very convenient to go about in the city.We all look forward to welcoming you again for another comfortable stay in Bangkok.Best regards,

8/10 Good

Ee Ling

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay in this hotel. Staffs was friendly & helpful, location was good, within 5 mins walk to BTS & Emporium. The only thing made us disappointed was that the room clean up is not totally clean. Stains on the dining table & the floor is not vacuum. But overall, we will choose to stay in Oakwood again if visit.
Response from Juliane Paech, General Manager on 13 Jun 2023
Dear Khun Ee Ling,Thank you for choosing Oakwood Suites Bangkok and for your time providing us with your honest feedback.We are glad to discover that you had a pleasant stay in our residence. Our location is very convenient and within walking distance to the BTS station, the luxurious Emporium shopping center and various other establishments.Your comment on the housekeeping standards and consistency has been noted and addressed among the team. Additional training has also been arranged and rest assured, we take this comment very seriously and appreciate your honest feedback. Our apologies for the hit-and-miss services. We look forward to the opportunity of welcoming you back to experience the improvements firsthand.Best regards,Juliane Paech, General Manager

6/10 Okay

Lucy-Helen, Edinburgh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall property was fine in a good location. Staff initially very friendly and helpful upon check in but we were disappointed once we made it to the suite. We booked and paid for 6 guests (4 adults and 2 children) the booking information states the suite can sleep up to 7 but when we arrived there was only enough beds for the the four adults. When we questioned staff about this we were told the room doesn’t have any extra beds for the children but we could be given them at a charge! We booked for 6 guests, the hotel was expecting 6 guests but provided beds for 4. When challenged on this they agreed to provide bedding for the sofa and a cot. For the cost of the hotel this wasn’t acceptable. Made the stay get off to a disappointing start. Maybe Expedia needs to update the room info as it isn’t accurate.
Stayed 2 nights in Apr 2023
Response from Juliane Paech, General Manager on 20 Apr 2023
Dear Khun Lucy-Helen,We appreciate your honest feedback and are glad you found the location convenient and services friendly. The maximum capacity for the two-bedroom category is four adults and one child on an extra bed, which is chargeable. Potentially one baby crib could be added on request but space will be limited. We are unsure why the system allowed you to book for seven people and rest assured, we are working on this with Expedia to have it corrected. We are sorry this resulted in your stay being less comfortable than it should have been, not our intention at all and the team just tried to find the most suitable solution for you. Despite this mishap, we hope to have the opportunity of welcoming you and your family back to Oakwood Suites Bangkok during your next trip to Bangkok for a more comfortable stay.Best regards, Juliane Paech, General Manager

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Oakwood Suites Bangkok on 20 Apr 2023
Dear Khun Glenn,Thank you for your time providing us your feedback. We are delighted to know that had a most pleasant stay in our comfortable apartments in the residence.We all look forward to welcoming you back again very soon during your next trip to Bangkok.Best regards,Oakwood Suites Bangkok

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Oakwood Suites Bangkok on 20 Apr 2023
Dear Valued Guest,Thank you for choosing Oakwood Suites Bangkok. We are glad to discover that you overall enjoyed your stay in our residence.We look forward to welcoming you back again very soon.Best regards,Oakwood Suites Bangkok

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Juliane Paech, General Manager on 20 Apr 2023
Dear Khun Donald,We are happy to see that you overall enjoyed your stay in our residence.We look forward to welcoming you back again for another pleasant stay at Oakwood Suites Bangkok. Best regards,Juliane Paech, General Manager

10/10 Excellent

Ti Ching

Liked: Cleanliness, property conditions & facilities
The Oakwood Suites is at a great location with shopping malls and plenty of food options closeby. Short walking distance from bts. Apartment is new with minimalist design. Comfortable bedding as well. Would be perfect if there is 2 hairdryers for the 2-bedroom apartment as we have 4 of us sharing just 1 hairdryer.
Stayed 4 nights in Mar 2023
Response from nalatporn kandnithicoon on 3 May 2024
Dear Khun Ti Ching,Thank you for your time in sharing your honest feedback about your recent visit to Oakwood Suites Bangkok. We appreciate your positive comments on the convenient hotel location, the minimalist design, and the comfortable beds in the apartments. We have taken note of your suggestion regarding setting up 2 hair dryers in the apartments, which will be considered for potential enhancements.Once again, thank you for sharing your experiences, and we look forward to the pleasure of welcoming you back for an even more comfortable stay.Best regards, Pipit PinmaneeGeneral Manager

8/10 Good

Jacky Chiu Kin

Liked: Cleanliness, amenities, property conditions & facilities
Response from Oakwood Suites Bangkok on 1 Apr 2023
Dear Khun Jacky Chiu Kin,We appreciate your time providing us your score feedback. We are happy to see that over all you enjoyed your stay. We look forward to hosting you again at Oakwood Suites Bangkok for another memorable stay.Best regards,Oakwood Suites Bangkok.

2/10 Terrible

Chia Kwok

Stayed 1 night in Mar 2023
Response from Oakwood Suites Bangkok on 1 Apr 2023
Dear Khun Chia Kwok,Thank you for choosing to stay Oakwood Suites Bangkok. We are glad to see that you enjoyed your stay in our comfortable apartments in the residence. We all most certainly look forward to welcoming you back again during your next trip to Bangkok.Best regards,Oakwood Suites Bangkok

10/10 Excellent

YUEN YEE GLEANDY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Just a few minutes to BTS Shopping mall. Lots of massage shops around the hotel. Excellent!
Stayed 4 nights in Feb 2023
Response from Juliane Paech, General Manager on 28 Feb 2023
Dear Khun Yuen Yee,Thank you for staying at Oakwood Suites Bangkok and for your time providing us with your valuable feedback. We are delighted you had a most pleasant stay in our comfortable apartments in the residence. Our location is ideal within walking distance of modern shopping centers, BTS Sky train, various restaurants for all tastes and other establishments.We are glad you enjoyed it and look forward to welcoming you back.Best regards,Juliane Paech, General Manager

10/10 Excellent

Katie

Liked: Cleanliness, room comfort
Fun BKK
We stayed in a studio apartment. The apartment itself is great but the beds are not so comfy. They’re very small and easy moves around. The bathroom needs a stronger exhaust fan.
Stayed 3 nights in Feb 2023
Response from Juliane Paech, General Manager on 17 Feb 2023
Dear Khun Katie,Thank you for once again choosing Oakwood Suites Bangkok. We are delighted that you enjoyed your stay in our comfortable apartments in the residence. Your comment on the beds has been noted and we wish you would have shared this during your stay and allow us the opportunity to adjust it accordingly. We also took note on your comment about the exhaust fan and will look into it for potential future enhancement.We look forward to welcoming you back again during your next trip to Bangkok.Best regards,Juliane Paech, General Manager

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, room comfort
Great stay
The area is great, near BTS station and malls where there’re lots of eateries. Love the one bedroom apartment
Stayed 4 nights in Feb 2023
Response from Juliane Paech, General Manager on 17 Feb 2023
Dear Khun Katie,Thank you for choosing Oakwood Suites Bangkok and for your time providing us your great feedback.We are thrilled that you had such a wonderful stay in our residence and especially enjoyed the One-Bedroom apartment in the residence. Our location, nearby the luxurious EmQuartier shopping centre and various other establishments within walking distance, gives our residence the ideal location to explore the surroundings and vibrant city; glad you enjoyed it. We certainly look forward welcoming you back during your next visit to Bangkok.Best regards,Juliane Paech, General Manager

8/10 Good

Michelle, singapore

Liked: Cleanliness, amenities, property conditions & facilities
All in all, this is a pleasant stay with good and clean facilities. It is also convenient as it is located near the train station and within walking distance of EmQuartier. If you are too lazy to get out for meals, you can easily Grab a meal and the service staff will send to your room. The disadvantage of this area is that the side streets get heavy jams during peak hours, so you need to add more time for travel. The best thing about this property is definitely the gym. It is fully equipped and rivals a regular gym. It also has one of the larger swimming pools in terms of width and length. The Guest Rooms are of a good size and comfortable, though the pillows and bed is on the softer side. The sofa is also very soft and low and would be difficult for a taller person. The bathrooms are sizable with a larger than normal bathtub. What I don't like is that they only have local electrical plugs, so remember to bring your travel plug. As for room cleaning, it is advisable to inform reception what time you like your rooms cleaned, or they may remain uncleaned until the late afternoon.
Stayed 3 nights in Jan 2023
Response from Juliane Paech, General Manager on 1 Feb 2023
Dear Khun Michelle,Thank you for choosing to stay at Oakwood Suites Bangkok and for your time providing us your valuable feedback. We are glad that you overall had a wonderful stay in our clean, comfortable apartments with large bathrooms. Our gym is one of the biggest and best equipped in this area and our pool of good size to relax or have a few laps. We appreciate your positive mention on the convenient location of the residence with various dining and shopping options in walking distance. As in every big city, Bangkok also has its rush hours and it can get very busy on the roads. Our front desk is always here to recommend the best time to leave the residence. Never hesitate to ask us as we are all here to assist with any inquiry.At the same time, we are disappointed to discover that your experiences did not reflect the high service standards we thrive to achieve, especially with the inconsistent housekeeping services and local electric plugs. International adapters are available on request and we are in fact currently reviewing the option of installing multi-socket electric plugs. Once again, thank you for your honest comments and useful feedback and we look forward to welcoming you back for another pleasant stay during your next trip to Bangkok. Best regards,Juliane Paech, General Manager.

10/10 Excellent

Zai

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay and will definitely be back here again. Everything exceeded expectations
Response from Josh on 31 Dec 2022
Dear Khun Zai,Thank you for choosing to stay at Oakwood Suites Bangkok. We are delighted to discover that you really enjoyed your stay in our residence and your expectations were exceeded. We most certainly look forward to welcoming you back for another most memorable stay.Best regards, Juliane Paech, General Manager

10/10 Excellent

BOON KAI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very new, and spacious room.
Stayed 4 nights in Sep 2022
Response from Juliane Paech, General Manager on 4 Oct 2022
Dear Khun Boon Kai,Thank you for choosing to stay at Oakwood Suites Bangkok and for your time providing us your valuable feedback. We are pleased to read that you enjoyed your time in our clean, spacious and new apartments in the residence. We most certainly look forward to welcoming you back for another memorable stay with us. Best regards,Juliane Paech, General Manager

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Jinsun

Travelled with family
Liked: Cleanliness
Excellent location. Close to BTS and MRT. Short walk to malls and restaurants. Everything was good except fire alarm light blinking in the room at night bothered us.
Stayed 7 nights in Jul 2022
Response from Peerath on 15 Jul 2022
Dear Valued Guest, Thank you very much for choosing to stay at Oakwood Suites Bangkok and thank you for your kind compliments and useful feedback. We are pleased to hear that you were impressed with our hotel’s location. I am sincerely sorry about the fire alarm light blinking in the room at night. We have taken your comments seriously and shared them with the team. Once again, thank you for your kind compliments and useful feedback. We look forward to welcoming you to Oakwood Suites Bangkok very soon. Best regards, Peerath Suppapanya, Assistant Revenue Manager

8/10 Good

Weng Kit

Stayed 5 nights in Jun 2022

4/10 Poor

JUSTIN

Disliked: Cleanliness, amenities
Everyday around 6 or 7PM my downstairs/or upstairs neighbor cooks, it smells like they're cooking in my place...and worse ( Fried Fish Smell ) plus funky smell from bathroom sink drain.
Stayed 14 nights in May 2022
Response from Khattiyaporn Paichayonpitak on 16 Jun 2022
Dear Mr. Justin, We appreciate you spending time providing us your valuable feedback. We apologize for the inconveniences you experienced during your stay. Regarding the cooking smell, our engineering team has been alerted and will be investigating if there is any leak in the airducts from other rooms into the room assigned to you. I am sincerely sorry that the unpleasant smell in the bathroom, our Engineering team has checked and since rectified this problem. Once again, we sincerely apologize for the inconveniences caused to you due to the above issues that were not up to our usual standards. We hope that we will have the pleasure to welcome you back in the near future and we will make sure that you have a better stay. Best regards, Wichian Wandee, Operations Manager