Exterior

Reviews of Suly Vegetarian Resort and Spa

3 out of 5
Suly Vegetarian Resort and Spa
Jl. Cok Rai Pudak, Br. Yangloni, Peliata, Ubud, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 297 reviews" "
Rating 8 - Good. 100 out of 297 reviews" "
Rating 6 - Okay. 68 out of 297 reviews" "
Rating 4 - Poor. 39 out of 297 reviews" "
Rating 2 - Terrible. 12 out of 297 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have room ready post check in time. Waited at green water pool while getting bitten by? Pool side toilet so broken a guy couldn’t lift the lid to take a sanitary pee. Got tired waiting for my room. Reception stated my credit card was declined and I’d have to pay cash (pre paid via Orbitz). Stated that they upgraded me from the view room I requested. Showed me a larger room overlooking the service entry. Asked them to cancel my booking. Stated they couldn’t. If a charge appears, someone other than me is paying for this inconvenience. I had to walk a mile to a “real” hotel.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good hotel
Not a great hotel. Was staying on the ground floor, the window didn't close and there was no safe in the room. The swimming pool looked as if it hasn't been used in years. My sheets on the bed felt damp
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulty Towers Revisited
A stay at Faulty Towers. The place 25 years past its prime. AC didn't work....tattered curtains, musty, the list is endless.
Stayed 2 nights in Aug 2018

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay
ok
Stayed 1 night in Aug 2018

4/10 Poor

Lynda, brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and crumbly and in need of some TLC. However great character, nice position and lovely attentive staff
Stayed 1 night in Jul 2018

8/10 Good

Captain G , Malaysia

Liked: Cleanliness, staff & service, room comfort
The most calm and peaceful in Ubud
I have stayed at Suly long term and short term since over the past several years and for the most part have been very pleased with the service and the setting. The property is located in a rice field and surrounded by and all natural setting. The two swimming pools make it very easy too relax before and after a long day of seeing all the sites in Ubud. I have traveled to and worked in over 176 countries around the world and I keep coming back to Suly because of the grounds, surroundings and the magic there. I have never found a more peaceful place to stay.
Stayed 3 nights in Feb 2018

10/10 Excellent

Julius, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and delicious food!
Can‘t complain about anything! All the different buildings of the Hotel look stunning, the location is very praceful and quiet due to the distance to the mainstreet, the staff is highly professional and polite and can help in every situation. Also they all speak english very well so communicating works out perfectly. It really has been a pleasure staying there
Stayed 3 nights in Feb 2018

6/10 Okay

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but for the price we paid. 12$ a night
The hotel is bit old and run down. Rooms are big with balcony. Bathroom could have been More cleaned. 2 pools but not maintained. Staff is good and helpful. 3km away from Ubud center. One local Cafe outside hotel which makes very good food. Just 200 mt outside hotel. Had lunch once in hotel, but was 3 times expensive and not that great taste. We got the room for cheap Price. With same price will come again but otherwise will give a skip.
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!
Way too many things to mention, just don't book here. EVER.
Stayed 4 nights in Jan 2018

4/10 Poor

troy, australia

Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was nice
The pool was nice but the deck was broken the room stunk like surage all the time it needed updating and needed a good clean the bathroom flooded all the time. The place needs a revamp and some tender love and care. When trying to leave the tried to over charge for things we had already paid for. There was lack of communication everywhere. This hotel could be really good and has the potential but it just needs someone who cares to fix it.
Stayed 5 nights in Aug 2017

6/10 Okay

marie-soleil, montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ok
The room was confortable and the bed ok, but the toilet was really dirty and the room didnt look like the picture so I was a bit disapointed. Far away from the center of the city too. Could have chose a better hotel! The staff was nice and help me to booked my mount batur tour!
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Room comfort
ok place but to much for what you get
it was nice once we settled in but the grounds weren't well maintained. pool was great breakfast was good. we had our room upgraded cause we originally didn't have a balcony. the staff were great. other all good place.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Not in the best of conditions or location, but was good value for money - we paid around 30AUD per night

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice hotel facilities, overfriendly acting stuff but not always helpful, Room wasn't clean, but for Bali conditions okay, Food went from good to almost no choice

8/10 Good

Andrew, Healesville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet location only 5 minutes out from Ubud, nice pools and a serene environment.

6/10 Okay

Lilies

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tranquility is great
The building needs to be renovated....maintenance seems minimal.

8/10 Good

Kasper, Seminyak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just on the outskirts of Ubud
Coming from Hanging Gardens, it was almost too easy to be critical about everything. But this hotel with its awesome staff made our stay very enjoyable. The setting gives off a very Indonesian vibe, which was exactly what my girlfriend and I were looking for. The rooms were clean and quite spacious especially considering the rates. Would recommend anyone.

6/10 Okay

Sibongiseni, Cape Town

Liked: Cleanliness, staff & service
Disliked: Room comfort
Humbling experience
Staff were super friendly, helpful and polite. Great for a cultural experience, as long as you go in expecting the conditions. Wifi not available in the rooms therefore you have to go to the wifi zones to get it:( Hotel in the depths of rice fields which means the environment is quite moist and as a result there are mosquitoes as well as lot's of geckos lurking around, so be prepared. Breakfast is essentially vegetarian so meat enthusiasts..be prepared.

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to relax. Stress free.
Gained wisdom from the people culture and the trips

10/10 Excellent

Marlo, Braybrook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenary
Was tranquil and peaceful and away from all the traffic, resort was beautiful and the architecture was really nice :)

8/10 Good

Rachel, J

Liked: Staff & service, property conditions & facilities, room comfort
Traditional Balinese hotel, fantastic staff.
The hotel is beautiful with stunning gardens and flora. It's surrounded by rice paddies which add to the tranquility of the resort. The facilities are very good with 2 very clean and modern pools. There is also a separate spa and yoga area and the dining area is adjoined to a stage where there are occasional performances. The staff are all friendly and willing to help. Most of them are young students training to enter into the hotel business so they're very keen to learn. The hotel also has a free shuttle bus that drops off and picks up from the centre of Ubud at certain times. Otherwise the walk in would take over 30 mins and the pavement is very dodgy! A couple of negatives would be that the bathroom was a little grubby and it quickly became flooded after a shower and also the restaurant was overpriced. (Also the staff are still learning how to make cocktails so some of their creations are very odd!) Overall the hotel is lovely and a great place to stay for anyone wanting to relax!

8/10 Good

nz dutch couple, australia

Liked: Staff & service, property conditions & facilities, room comfort
Nice relaxing place to stay.
Great priced place to stay. The have great free yoga classes and afternoon tea with local treats. We can only fault two things... Firstly the bathroom drains in our room smelt terrible, like gag bad and the food at the onsite restaurant was pretty over priced for what you get... Then you have to pay an extra 21% goods and services (most other places are 10-16%). Plus there aren't many other food options within walking distance. But The breakfast included in the room price was fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, but not much around to do
Lovely hotel tucked into quiet, relaxing rice fields. Pools are amazing! My only complaints about this hotel are the cleaning supplies used to clean the bathrooms smell strongly of sulfur, and the smell seeps into clothes. Additionally, food at hotel restaurant is not the best, with many of the dishes not being available for some reason. My cousin and I tried to walk to dinner around 8 one night, but nothing around the area was open, and we had to return to the hotel for another mediocre meal. On the bright side, prices are fabulous!

6/10 Okay

Verified traveller

Disliked: Staff & service
Beautiful, but have patience
I wasn't happy with the amount of time it took for me to do anything at the reception desk. There was a lot of people there and only a few knew what they were doing causing me to be "helped" multiple times by people who didn't know how to help me. There is a school, so the children are training in how to run the hotel... This required a lot of patience for me.

4/10 Poor

Verified traveller

Disliked: Room comfort
Rooms below standard
The grounds are beautiful but the standard rooms are unacceptable for the price ($55aud). The beds are rock hard and the rooms smell very badly of mould. I considered upgrading but they weren't very interested in showing me another room so I moved to another hotel after one night.

8/10 Good

Diane, USA

Liked: Staff & service
Blissful, beautiful property with good service
I was at the resort for ten days, my room had a balcony which overlooked the rice fields and I could see the sacred mountain every morning. I loved it. The owners are providing a valuable service for young people entering the workforce, they provide in-depth training for them which is commendable. As a result, the service a guest gets is superb. The only negative was the lack of WiFi in the rooms, I needed to communicate with booking agents and was thwarted throughout the stay.

8/10 Good

GAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Diana, san Francisco, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location , away from busy center
Loved it!!! Amazing pool, view and friendly staff.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Yoga, Rice Fields, Relaxing Escape
Suly Resort and Spa was a little out of town but was beautiful to get away from the hustle and bustle of Ubud and enjoy a relaxing afternoon by the pool/rice fields or partaking in their yoga sessions! Our room was clean but the bathroom needed to be redone and had a really bad smell. All in all we got what we paid for and I would definitely stay here again! :)

6/10 Okay

Huey Jye, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
bad room condition
The hotel environment is nice, but the room condition is bad, especially the bath room.

4/10 Poor

Hiren, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Was ok. Bed was terrible made us more tired as we couldn't sleep for 2 nights. Breakfast was really good, bathroom was too small, staff were really good and friendly. Common swimming pool were good for relaxation.

8/10 Good

Molly, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and quiet
Had a fantastic time here. The staff were friendly and helpful. The room did have a mould smell to it but for the price I cannot really complain. Great pool surrounded by rice fields.I Would definitely return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel but bad spa
This hotel is amazing for the price. It is located on beautiful tropical grounds surrounded by rice fields and palm trees. The pool area is very relaxing and beautiful. The rooms are spacious, clean and the bed is super comfortable. The breakfast buffet is very good as well. It has many balinese items and western too. Pancakes, french toast, fried rice, omelet station etc. They have a free afternoon tea time with tasty little pastries and free yoga everyday. I didn't take the yoga class because it was was a little hot for me still in the late afternoon. My only complaint is the spa services. I got a body scrub and facial and they were really bad but I was offered a discount so Im glad the accommodated me for the bad experience. The hotel is also a little far from the city center but the have a free shuttle that runs a couple times each day. Overall I would definitely recommend this place for the price you can't beat it.

4/10 Poor

Jonathan, Mexico

Disliked: Cleanliness, property conditions & facilities
NO what it offers
The hotel shows a lot of ammenities that arent active, even the rice fields view..there isnt, and its not very well located.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel so special....they are all so sweet and helpful...and the breakfast is excellent.

10/10 Excellent

Sue, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay ever!
2nd time here. Excellent staff, food, spa service. We did Balinese massage plus other spa services, fantastic, professional. Breakfast buffet is included and wonderfully varied. It feels like you are staying in a temple. We were invited to taste test food and sample wait staff service on their examination day, what a treat for us. Saturday and Wednesday they have huge feast and music dancing show we were also invited to dance. They were so graceful, us not so much, but really fun. We took the cooking class, learned a lot from their professional instructor. And ate like queens! We loved our stay and will return ASAP. The staff and students are a joy to be among. It's a peaceful happy interesting resort with many tours to be booked from here too. Highly recommend this place! Terima Kasih

8/10 Good

Agnes, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem in Ubud
It was a wonderful stay.. meant to stay for 2 nights but stayed for 6 instead. Charming place. All the staff was attentive especially Ita...Rooms were clean and comfortable... though we would have loved to stay in the traditional rooms, but the bathrooms were not updated so we stayed in the Deluxe room facing the rice fields. Very relaxing and and true country feeling. Thanks to all at Suly it made our trip to Bali memorable and look forward to coming again.

10/10 Excellent

Sue, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful world, off the street with lots to do
Perfect for a first night after 30 hr trip. Clean, quiet. Views of rice fields, lovely staff, great breakfast Also free 15 minute massage, computers to use and info desk. I will stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pick!
Suly Resort was great! Our room was clean and spacious. The bathroom was a little smelly but was clean and well stocked. The hotel had two pools and a spa. When we arrived we were warmly greeted by staff. They took the time to show us around the large grounds thoroughly. There was a free 15 minute massage, free tea time everyday and free breakfast (although we slept in too late to try it).

8/10 Good

Joseph, Australia - QLD - Gold Coast

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A Pleasant Stay
A pleasant stay. A last minute booking over New Year period due to problems at another hotel. All considered, very reasonable price given the timing. Nice surroundings, quiet and mostly very peaceful. Nice pools, and meals are good as well. Staff very polite and helpful (maybe too much sometimes the hotel serves as a training place for students being trained in hotel service). Shuttle provided to Ubud was good. Only real issue were the blinds (no curtains) in the rooms as they didn't provide full privacy for the first floor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karim, bordeaux, france

Liked: Staff & service, property conditions & facilities
Very nice hôtel quiet and wonderfull staff
We stay at suly 3 nights. The staff is really wonderfull, the swimming pool is nice, the room was great, with view on the rice fields. The breakfast is good. Only one problem: the bad smell in the bathroom... We had a motobike so the distance with ubud (3,5 kms) wasn't a problem, it was very quiet. We recommand!

10/10 Excellent

milynda, jericho australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting to relax lovely staff
We loved the time tht we spent at Suly Resort it was the highlight of our holiday, the staff could not have been more helpful they made us feel very welcome we will definitely stay here again

10/10 Excellent

Elizabeth, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful grounds and 1/2 price massage and spa were a bonus

8/10 Good

Wan, Hong Kong

Liked: Staff & service
Nice Staff, just a bit far from town
Staff is very helpful. One drawback is the hotel is a little far from Ubud Centre, and there is only few shuttle bus per day to town. Any out-of-schedule bus service is RP 50000 per room.

10/10 Excellent

Luke, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfect if you want to see MonkeyForest
Nice hotel, no noise, pool perfect see on the rice

6/10 Okay

camille, canada

Liked: Cleanliness, property conditions & facilities, room comfort
beautiful place to stay but a bit far from center
Surrounded by rice field and set in what seems to be an old temple, the place has a amazing feel. Staff are very friendly. It's Ubud time over there very relaxing but some free activities like the dancing and yoga class were canceled for us. We did enjoy our time there and could of stay another day by the pool. Instead of walking to the city (30 min hard wall) take the advantage of the free shuttle because taxi are very expensive.