Desk, blackout curtains, soundproofing, free WiFi

Reviews of Auckland Airport Motel

3 out of 5
Auckland Airport Motel
138 Mckenzie Road, Auckland, Auckland

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 287 reviews" "
Rating 8 - Good. 93 out of 287 reviews" "
Rating 6 - Okay. 28 out of 287 reviews" "
Rating 4 - Poor. 7 out of 287 reviews" "
Rating 2 - Terrible. 10 out of 287 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Reservations on 17 Mar 2024
Thank you for your review

6/10 Okay

Davida

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is a bit dated and was dirty. The carpets are stained, it is a bit of a different set up. It isn’t just a motel, there are people who also appear to be living in some of the units. Some might see the place as a bit sketchy, but it was an okay place to lay our head for the night.
Stayed 1 night in Mar 2024
Response from Reservations on 13 Mar 2024
Thank you for your review

8/10 Good

Sheri Louise

Travelled with partner
Liked: Staff & service, property conditions & facilities
Highly convenient for an overnight stay before catching an international flight. Loved the easy parking and access to the room. The queen bed was extremely comfortable and the suite exceptionally clean. However there was an overpowering chlorine smell when we arrived and we had to immediately air out the room. Nice new kitchen sink and counter. Amenities would benefit from a few wine glasses, a sharp knife for food prep and some hand towels. The morning shuttle service was excellent. Thank you!
Stayed 1 night in Mar 2024
Response from Reservations on 12 Mar 2024
Thank you for your review

8/10 Good

Kenji

Travelled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located to Auckland International Airport (about a 10-15 minute drive). The rooms are quite spacious and convenient if you are traveling as a family. Check-in was quick and easy, and check-out was as simple as dropping the key into a return box. I am not sure of the after-hours service as the front office was often closed (I would call them in advance).
Stayed 1 night in Mar 2024
Response from Reservations on 11 Mar 2024
Thank you for your review

10/10 Excellent

Christine L

Travelled with group
Liked: Cleanliness, staff & service, amenities
Motel was convenient to airport. Easy after hours check-in. The only complaint I have was the noise in the next unit. Walls are very thing. Overall, a great stay.
Stayed 1 night in Mar 2024
Response from Reservations on 7 Mar 2024
Thank you for your review

8/10 Good

Lynley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on 6 Mar 2024
Thank you for your review

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go back there very convenient. Might be a motel but beds are like 5 star hotels comfy .would stay there again !
Stayed 1 night in Feb 2024
Response from Reservations on 4 Mar 2024
Thank you for your review

10/10 Excellent

Kaatje

Stayed 1 night in Mar 2024
Response from Reservations on 25 Mar 2024
Thank you for your review

2/10 Terrible

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless - room decorated and maintained to high standard. Useful having a mini kitchen area with fridge and basics.
Stayed 1 night in Feb 2024
Response from Reservations on 4 Mar 2024
Thank you for your review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just like this place because of the service and convenience. Great rooms.
Stayed 1 night in Feb 2024
Response from Reservations on 27 Feb 2024
Thanks for staying with us Jackson. We appreciate your feedback!

8/10 Good

Renuka

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic accommodation close to airport. Friendly staff and easy check-in. Parking onsite.
Stayed 2 nights in Feb 2024
Response from Reservations on 26 Feb 2024
Thank you for your review

6/10 Okay

Stacy Rouse

Travelled with partner
You always had to go to the front desk and ask for more pass words for the Wi-Fi. Instead of just one password for the Wi-Fi.
Stayed 7 nights in Feb 2024
Response from Reservations on 24 Feb 2024
Thank you for your review

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very pleasant and helpful
Stayed 1 night in Feb 2024
Response from Reservations on 22 Feb 2024
Thank you for your review

10/10 Excellent

Robert, Weston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our only disappointment is that the advertised airport shuttle had limited hours and we had to get a taxi ride (cost $65 NZD) to get to the motel.
Stayed 1 night in Feb 2024
Response from Reservations on 18 Feb 2024
Thank you for your review

10/10 Excellent

Judith

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the airport, dining options limited, but easy to get an uber or sich to other dining option. Clean and spacious
Stayed 1 night in Feb 2024
Response from Reservations on 17 Feb 2024
Thank you for your review

8/10 Good

Susan, Kula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for our 5 person family. Little tight space but ok and clean.
Stayed 3 nights in Feb 2024
Response from Reservations on 17 Feb 2024
Thank you for your review

6/10 Okay

Gerold

Travelled with partner
This is a very basic hotel. Nothing fancy but it was OK for one night before we flew out. Close to the airport but neighborhood is not great. Not really walkable and not much around for dining and shopping.
Stayed 1 night in Jan 2024
Response from Reservations on 30 Jan 2024
Thank you for choosing to Book and Stay

6/10 Okay

Yanqing

Travelled with family
Liked: Cleanliness
If there’s a shelf in the shower, it would be better. Plus, 2gb of internet access in 7 days is ridiculous! We paid $240 a night, we deserve a better service.
Stayed 1 night in Jan 2024
Response from Reservations on 28 Jan 2024
If you needed more WiFi access, You should've asked and it would of been provided.

8/10 Good

Jill

Stayed 1 night in Jan 2024
Response from Reservations on 6 Feb 2024
Thank you for your review

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for your review

8/10 Good

Chris

Stayed 1 night in Dec 2023
Response from Reservations on 21 Jan 2024
Thank you for your review

6/10 Okay

Rochelle, Tauranga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservations on 21 Dec 2023
Thank you for your review

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service
The motel was clean and staff were very freindly
Stayed 2 nights in Dec 2023
Response from Reservations on 21 Dec 2023
Thank you for your review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay at the Auckalnd Airport Motel. I am a regular visitor to this motel now💯
Stayed 1 night in Dec 2023
Response from Reservations on 16 Dec 2023
Thank you for your review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got more than I expected
The office manager / driver was wonderful. We were there for two nights before catching our flight out, and she made recommendations on where we could shop, eat, and where we should go for a treat. The area was a mixture of residential and industrial, so her advise was welcomed. This is not a 5-star resort, but for what I paid for I got much more than expected. We had a large room, with a kitchenette, queen bed, and sleeper sofa. Plenty of room for us to relax and decompress before heading back. Will definitely use them again if I need a stay in Auckland.
Stayed 2 nights in Dec 2023
Response from Reservations on 16 Dec 2023
Thank you for your review

6/10 Okay

Marilynn

Stayed 1 night in Dec 2023
Response from Reservations on 15 Dec 2023
Okay. Thank you for your review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was quick to arrive. Super friendly receptionist, room was clean. We enjoyed our stay. Thank you
Stayed 1 night in Dec 2023
Response from Reservations on 15 Dec 2023
Thank you for your review

10/10 Excellent

Moana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We found this accomodation excellent for the price, reception was great and welcoming the room size was good and it was clean definitely would recommend for value and proximity to airport
Stayed 1 night in Nov 2023
Response from Reservations on 5 Dec 2023
Thank you for your review

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean,quiet and close to the airport. Great to be able to leave our vehicle there while we were away for a few days.
Stayed 1 night in Nov 2023
Response from Reservations on 5 Dec 2023
Thank you for your review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and rooms
Stayed 1 night in Dec 2023
Response from Reservations on 5 Dec 2023
Thank you for your review

2/10 Terrible

Mica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reservations on 15 Dec 2023
Thank you for your review

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night before flying out of Auckland. Great service with the airport shuttle - driver very personable. Check in experience and stay was very good. Nice clean room with the basics.
Stayed 1 night in Nov 2023
Response from Reservations on 22 Nov 2023
Thank you for your review

2/10 Terrible

Suman

Liked: Cleanliness
Good
Stayed 1 night in Nov 2023
Response from Reservations on 19 Nov 2023
Please do not book with us again.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Reservations on 17 Nov 2023
Thank you for your review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated but very limited shuttle services to airport
Stayed 1 night in Nov 2023
Response from Reservations on 16 Nov 2023
Thank you for your review

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a quiet location and ample parking space . Rooms are clean and hasslefree checkin.
Stayed 1 night in Nov 2023
Response from Reservations on 13 Nov 2023
Thank you for your review

6/10 Okay

ANTHONY

Budget motel
Budget motel. No reception. Lock box for room key and phone number to call for code to lock box. Tea and coffee making facilities and small fridge and microwave. 10 to 15 minutes non peak hour traffic to airport. No shuttle airport service. Off street parking.
Stayed 1 night in Nov 2023
Response from Reservations on 12 Nov 2023
Reception hours and shuttle service operational hours are clearly stated on all booking sites. Thank you for still choosing to stay.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with great amenities, beautifully designed and presented. The staff were very friendly and incredibly helpful. Loved the closeness to the airport. Will definitely stay here again the next time we are in Auckland.
Stayed 1 night in Nov 2023
Response from Reservations on 5 Nov 2023
Thank you for your review

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, property conditions & facilities
The tiles in the bathroom were slippery when wet & there wasn't anything on the walls in the shower to grab hold of. Especially considering it was a room for those with disabilities.
Stayed 1 night in Nov 2023
Response from Reservations on 3 Nov 2023
Thank you for your review

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Reservations on 4 Nov 2023
Thank you for your review

10/10 Excellent

Sera

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for my stay, clean and tidy. Exceptional staff and service, had everything we needed... even a laundry to be able to do our washing. Appreciate your staff and will now only stay here when i come back to visit
Stayed 2 nights in Oct 2023
Response from Reservations on 31 Oct 2023
Thank you for your review

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Reservations on 31 Oct 2023
Thank you for your review

10/10 Excellent

Jackson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here. A nice and tidy motel with good rates too. The staff are helpful and friendly. A
Stayed 1 night in Oct 2023
Response from Reservations on 28 Oct 2023
Thnak you for always returning to stay.

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice and chill property, friendly staff and the after hours check-in/out was great and easy to use. Cosy rooms.
Stayed 1 night in Oct 2023
Response from Reservations on 27 Oct 2023
Thank you for your review

10/10 Excellent

william, Peekskill

Liked: Amenities
Was arriving at the hotel late they left the key and the Wi-Fi code in the lock box and gave you the combination was a wonderful experience. Just remember to call them if you’re going to be arriving late.
Stayed 1 night in Oct 2023
Response from Reservations on 27 Oct 2023
Thank you for your review

10/10 Excellent

Christian

Stayed 1 night in Oct 2023
Response from Reservations on 31 Oct 2023
Thank you for your review

8/10 Good

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations on 17 Oct 2023
Thank you for your review

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport Reasonable price
Stayed 1 night in Oct 2023
Response from Reservations on 17 Oct 2023
Thank you for your review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and tidy, handy to airport
Stayed 1 night in Oct 2023
Response from Reservations on 17 Oct 2023
Thank you for your review

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room size and beds were good. Negative was limited wifi access!! No public transport.
Stayed 3 nights in Oct 2023
Response from Reservations on 15 Oct 2023
Thank you for your review