Private beach, windsurfing, kayaking

Reviews of Holiday Inn Express Atlantic City W Pleasantville, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1017 reviews" "
Rating 8 - Good. 295 out of 1017 reviews" "
Rating 6 - Okay. 86 out of 1017 reviews" "
Rating 4 - Poor. 37 out of 1017 reviews" "
Rating 2 - Terrible. 30 out of 1017 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tesley, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of hotel and fact it is close to the ac casinos only 15 mins away. I love the free breakfast and the food taste very good. I just wish the breakfast hours were a bit later. The rooms are always clean and the hotel is very quiet for most part. The only negative is that the air conditioning system and heating system is always an issue. First time i visited the ac didnt work properly and staff had to come visit. This time i had to unplug the ac unit and reboot it after it was blowing cold air for heat. Other than that very good and affordable hotel if you are on a couples trip or also if you want to do a trip with fam book one of their suites they are huge with two bathrooms and a sofa bed.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on 27 Mar 2024
Thank you for taking the time to respond. We appreciate your feedback.

8/10 Good

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ocean view, bed was comfy, water pressure in bathroom was great The breakfast was decent, and for the price of the room can’t complain on the size
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 26 Mar 2024
Thank you for taking the time to post your comments. We appreciate your business.

6/10 Okay

Donald P

Travelled with family
Liked: Staff & service, amenities
I have stayed at this site 3 times in the past 2 years. I was not pleased this recent trip. (Mar 23-24). I checked in only to get the room and the tv was lop sided, bathroom door was locked and i could not get in. Called the front desk and my room was changed. They were very nice, came up to my room with the new room keys and apologized for the problem. Get in the new room, long hairs (3) on the bed, 2 dead beetles, on the bed!!!! At this point, i was tired, frustrated and needed to get ready to attend a function. I really like this location. The cleaning staff needs to do a better job.
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 26 Mar 2024
Thanks for sharing, Donald. We appreciate your loyalty. Sorry if you had an issue this time. We will share your concerns with our staff.

8/10 Good

Lynnessa, Syracuse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bay View was excellent !
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 26 Mar 2024
Thank you, Lynnessa

10/10 Excellent

Melys

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Large car park and its free. Clean.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on 25 Mar 2024
Thank you, Melys.

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 26 Mar 2024
Thanks, Jamal

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on 25 Mar 2024
Thanks, Sebastian.

10/10 Excellent

Geffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to AC
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on 25 Mar 2024
Thanks for posting, Geffery.

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at. The lady that checked us in was very nice and personable . Room was nice and clean. I would definitely stay there again next time we're in Atlantic City.
Response from GM at Holiday Inn Express on 25 Mar 2024
Thank you, Melanie! We appreciate your comments and look forward to seeing you again.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, safe, clean rooms, & free breakfast.
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 22 Mar 2024
Thanks, Linda!

8/10 Good

Yuliana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 21 Mar 2024
Thank you for your feedback.

10/10 Excellent

Adamaris

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe, safe parking. Close to casinos. Would stay there again.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on 21 Mar 2024
Thank you, Adamaris. Look forward to your return.

10/10 Excellent

Ricki, Manhasset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its hard to find a clean, quiet place to stay and pay a reasonable rate. Too low and you dont get the quality or service you want. Holiday inn Express was just far enough away from the main boardwalk that we avoided the noise. But were able to play some machines in a short drive. Private beach was nice, but it was so windy. The wind was howling all night. Pretty good for the price and location. Totally worth it for the quiet and cleanliness. Stayed in the King Stsndard.
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 19 Mar 2024
Ricki, thank you for taking the time to post a review. We appreciate your feedback. We hope you'll be back soon.

10/10 Excellent

joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 18 Mar 2024
Thank you, Joann. We'll share with our team.

10/10 Excellent

Peter

Liked: Amenities
Staff very friendly
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 18 Mar 2024
Thanks, Peter. Appreciate the feedback.

10/10 Excellent

Devang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Excellent
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 16 Mar 2024
Thank you, Devang! We appreciate you.

10/10 Excellent

natalee

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from GM at Holiday Inn Express on 11 Mar 2024
Thank you Natalee

10/10 Excellent

Keith

Stayed 1 night in Mar 2024

10/10 Excellent

Bailey

Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on 25 Mar 2024
Thanks for posting, Bailey!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM at Holiday Inn Express on 27 Feb 2024
Thank you for posting

10/10 Excellent

Rainell

Liked: Cleanliness, staff & service, property conditions & facilities
Too much pork
Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on 26 Feb 2024
We appreciate your feedback.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn never disappoints!
Stayed 3 nights in Feb 2024
Response from GM at Holiday Inn Express on 21 Feb 2024
Our pleasure, Danny.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 2 nights in Feb 2024
Response from GM at Holiday Inn Express on 19 Feb 2024
Thanks, Diana! We look forward to seeing you again

6/10 Okay

Crystal

Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on 21 Mar 2024
Thank you for your feedback

10/10 Excellent

Shirelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and rooms are clean and comfortable.
Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on 21 Feb 2024
Thank you for the feedback, Shirelle!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to AC after a concert, ez in, ez out. Clean and plenty of water pressure in thr shower!!
Stayed 1 night in Feb 2024
Response from GM ar Holiday Inn Express on 18 Feb 2024
Thanks Frank!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to AC but away from the bustle.
Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on 19 Feb 2024
Thanks for the feedback, John.

8/10 Good

Manix, Sparta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property appears to be well maintained!
Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on 16 Feb 2024
Thank you.

10/10 Excellent

felsher, pompano beach

Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on 21 Mar 2024
Thanks for posting, Felsher

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from GM at Holiday Inn Express on 16 Feb 2024
Thank you for posting.

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from GM at Holiday Inn Express on 16 Feb 2024
Thanks for posting.

10/10 Excellent

Margie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly. The staff was pleasant, check was quick, plenty of parking in well lit area, the room was very nice and very clean with a beautiful, peaceful view. The complimentary breakfast was a very pleasant surprise with buffet of cheese omelettes, scrambled eggs, sausages, pancakes, cereal, and so much more. The coffee was very good too.
Stayed 2 nights in Jan 2024
Response from GM at Holiday Inn Express on 16 Feb 2024
Thank you, Margie! You make our day.

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant , easy check in and check out , hotel was clean and rooms was spacious
Stayed 2 nights in Jan 2024
Response from GM at Holiday Inn Express on 29 Jan 2024
Thank you for sharing, Christal!

10/10 Excellent

Gustilhomme

Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel
Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 29 Jan 2024
We are so happy you liked us. Come back soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 29 Jan 2024
We appreciate your feedback.

10/10 Excellent

Madona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 22 Jan 2024
Thank you for responding.

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dhru checked us in. Very friendly and helpful. We loved the room (size, cleanliness, amenities, everything)! Will stay here again.
Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 22 Jan 2024
Thank you, Ralph! Look forward to your return.

10/10 Excellent

ARTHUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice, the property is clean and has a private beach.
Stayed 2 nights in Jan 2024
Response from GM at Holiday Inn Express on 22 Jan 2024
Thank you, Arthur!

10/10 Excellent

Diana, Springfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 29 Jan 2024
Thanks, Diana!

10/10 Excellent

Todd, LANCASTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 2 nights in Jan 2024
Response from GM at Holiday Inn Express on 19 Jan 2024
Thanks for the "5"!

10/10 Excellent

felsher, pompano beach

Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 19 Jan 2024
Thanks for the "5"!

8/10 Good

Devon

Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 22 Jan 2024
Thanks for responding.

8/10 Good

Latoya

Stayed 1 night in Jan 2024
Response from GM at Holiday Inn Express on 22 Jan 2024
Thanks for responding.

4/10 Poor

Divina

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This property was very ghetto very very ghetto. Other than the staff being super nice and accommodating people were banging on doors in the rooms in the hallways and I could hear whole conversations and arguments. There are no vaulted ceilings so you literally can hear everything I paid over $200 to stay here for one night, and it definitely was not worth it.
Stayed 1 night in Dec 2023
Response from GM at Holiday Inn Express on 19 Jan 2024
I apologize for the issue you had with inconsiderate guests. We try to ensure peaceful use of the rooms. Your experience was unusual for us.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM at Holiday Inn Express on 19 Jan 2024
Thanks for the "5"!

10/10 Excellent

Roel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the boardwalk and free breakfast.
Stayed 1 night in Dec 2023
Response from GM at Holiday Inn Express on 2 Jan 2024
Thank you Roel. Glad you enjoyed your visit!

10/10 Excellent

Jonathan, Somerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with bayside view...we travel for family visits a few times a year...this is a great place to stay over...in the summer you can also go to the little beach out back...we like this place.
Stayed 2 nights in Dec 2023
Response from GM at Holiday Inn Express on 19 Jan 2024
Thank you for taking the time to give feedback. We're glad you had a great stay.

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM at Holiday Inn Express on 22 Jan 2024
Thanks for the "5"

8/10 Good

Kelsey

Stayed 2 nights in Dec 2023
Response from GM at Holiday Inn Express on 2 Jan 2024
Thanks for posting, Kelsey

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Never again
The staff where ok but the break fast was by far the worst like recycled!
Stayed 3 nights in Dec 2023
Response from GM at Holiday Inn Express on 2 Jan 2024
Sorry you had a bad experience. We wish you would reconsider. We believe we could change your mind.