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Hotel Carrizal Spa
2.5 star property

Family-friendly hotel with 2 restaurants and 8 outdoor pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Carrizal Spa

Photo gallery for Hotel Carrizal Spa

Hot springs
Chapel
Superior Room | Blackout curtains, bed sheets
Restaurant
Billiards

Overview of Hotel Carrizal Spa

7.4

Good

Highlights
  • Staff & service is scored top 10% in Apazapan by travellers.
  • Cleanliness is scored top 10% in Apazapan by travellers.

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Restaurant
  • Bar

Your area essentials

Domicilio Conocido S/N, Congregacion Aguacaliente, Apazapan, VER, 91647
  • Popular LocationNace el rio36 min drive
  • Popular LocationChachalacas Dunes48 min drive
  • AirportXalapa, Veracruz (JAL-El Lencero)53 min drive
  • Popular LocationChachalacas Beach80 min drive
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Room options

Standard Room

cleanliness

Highlights

Garden
Free cots/infant beds
Ceiling fan
Blackout curtains
In-room massage
Wardrobe
Daily housekeeping
High chair
  • Sleeps 4
  • 2 Queen Beds

Superior Room

cleanliness

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Apazapan

Located in Apazapan, Hotel Carrizal Spa is near the airport and in a regional park. Saint Francis Municipal Market and Power Center Xanat are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nace el rio and El Lencero Ex-Hacienda Museum. Take the opportunity to explore the area for outdoor excitement like rock climbing.

What's nearby

  • Nace el rio - 36 min drive
  • Plaza Las Americas Mall - 40 min drive
  • Xalapa Cathedral - 44 min drive
  • Chachalacas Dunes - 48 min drive
  • Chachalacas Beach - 80 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 54 min drive

Restaurants

  • Antojitos Vallarta - 17 min drive
  • Antojitos "Carolina - 16 min drive
  • Plan del Rio - 14 min drive
  • Mega Michelucas - 13 min drive
  • Restaurante la Playita - 14 min drive

About this property

Hotel Carrizal Spa

Family-friendly hotel in a regional park
Take advantage of a rooftop terrace, a garden and a playground at Hotel Carrizal Spa. Indulge in a massage and hydrotherapy at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy on-site activities, such as ziplining and hiking/biking. In addition to an arcade/games room and an outdoor entertainment area, guests can connect to WiFi in public areas (surcharge).
Other perks include:
  • 8 outdoor pools
  • Free self-parking
  • Full breakfast (surcharge), hot springs on-site and a round-trip airport shuttle (surcharge)
  • Smoke-free property, a vending machine and 2 meeting rooms
Other conveniences in all rooms include:
  • Showers and soap
  • Private gardens, wardrobes/cupboards and highchairs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (MXN 15 for 2 hours)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM–1:00 PM for a fee: MXN 120–130 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Playground
  • Ziplining

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Highchair
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot springs
  • Hot springs open from 8:00 AM - 7:00 PM
  • Hot springs water temperature - 39 ºC
  • Hydrotherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Yard

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 120 to 130 per person
  • Fee for wireless Internet in public areas: MXN 15 (for 2 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Hot springs access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Carrizal Spa Apazapan
Carrizal Hotel Spa Apazapan
Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel
Hotel Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel Apazapan

Frequently asked questions

Does Hotel Carrizal Spa have a pool?

Yes, this property has 8 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

Is Hotel Carrizal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carrizal Spa?

Self-parking is free at this property.

What time is check-in at Hotel Carrizal Spa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Carrizal Spa?

Checkout is at 1:00 PM.

Does Hotel Carrizal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Carrizal Spa located?

Located near the airport, this family-friendly hotel is within 25 mi (40 km) of Saint Francis Municipal Market, Nace el rio and El Lencero Ex-Hacienda Museum. Interactive Museum of Xalapa (MIX) and El Agora are also within 32 miles (52 km).

Hotel Carrizal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 1 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Alejandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and facilities were pleasant, however the service by the staff was horrendous. Staff was very negative and rude when they finally acknowledged guests. They made us feel as if we were an inconvenience to them. They were not willing to even step up to the standards of hospitability of offering options. Very poor attitude by staff. My family has been going to Carrizal for over 60 years and will continue their visits, however it's disappointing that we can't expect better service. Great service by Jazmin & Maira, the Massage Therapist who went out of their way to assist us. Thank you both and to Beto for listening to my concerns.
Stayed 1 night in Jun 2023

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities
Yo reservé en hotel carrizal spa. Y según ellos eran una cabaña,
Stayed 1 night in Feb 2024

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo ir a descansar, disfrutar de la naturaleza y aguas termales, compartir momentos de tranquilidad.
Stayed 1 night in Jan 2024

6/10 Okay

Rafael

Travelled with family
Liked: Property conditions & facilities, room comfort
Deberían mejorar
El balneario es bonito, el hotel se ve algo descuidado, la atención en recepción la califico de mala ya que la persona a cargo te da la información como si la estuviera recitando, No dejan shampoo en el baño. No hay internet, y si quieres tenerlo, hay que ir al balneario y pagar por él. Reservé dos noches pero solo estuve una. Recomiendo el balneario
Balneario
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
las aguas termales es lo mejor
Stayed 1 night in Oct 2023

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito ambiente, el lugar es excelente para relajarse en medio de la naturaleza, Pudimos disfrutar de jugar, nadar, comer, observar, Todos son muy amables. Regresamos sin duda
Stayed 1 night in Oct 2023

6/10 Okay

Uriel

Stayed 1 night in Sep 2023

2/10 Terrible

Jorge Alberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación mala, nos estaban dando una dónde no tenía ni tv, ni clima y ni wiffi tienes q pagar 15 pesos x unos minutos de internet q no sirven y aparte no señal hay donde está ubicado. Y tienes que comprar internet y aparte en ineficiente.... La verdad yo no volvería a regresar aunque nadamás fueran las únicas aguas termales muy mal todo
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y excelente estancia
Stayed 2 nights in Aug 2023

10/10 Excellent

Javier

Stayed 2 nights in Aug 2023