In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
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Reviews of Apple Inn Hotel

3 out of 5
Apple Inn Hotel
Koninginneweg 93, Amsterdam

Reviews

8.0

Very good

Rating 10 - Excellent. 238 out of 896 reviews" "
Rating 8 - Good. 445 out of 896 reviews" "
Rating 6 - Okay. 144 out of 896 reviews" "
Rating 4 - Poor. 54 out of 896 reviews" "
Rating 2 - Terrible. 15 out of 896 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Liked: Staff & service
.
Stayed 2 nights in Mar 2024

2/10 Terrible

Craig, Oakham

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awful, there was a plastic bag covering the smoke detector, mould in the bathroom and the bathroom stunk. I have never witnessed anything so bad in my life. I refused to stay in the property and i have been refused a refund. Totally unacceptable
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Amsterdam Stay
A nice clean, comfortable, and convenient location for our stay. No frills or particular ambience, but basic and a good value. Staff was friendly and very accommodating. Great neighborhood with many options for dining and walking. Close to Vondelpark and Tram route. Would recommend.
Stayed 1 night in Dec 2023

4/10 Poor

Carlos A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not really worth my money. The pictures of the room at the time of booking not representing the really of how the rooms are now. The basic furniture is very old .. The stairs are horrible.The room need the new paint. I won’t really suggest this hotel
Stayed 1 night in Dec 2023

8/10 Good

Jillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in beautiful area with lots of local dining options, bakery and close to the fabulous Vondelpark.
Stayed 1 night in Sep 2023

4/10 Poor

Evan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I booked a room at this hotel, and there are a few reasons we ended up finding a different hotel to stay in after we stayed one night out of three. First, the street it's located on is busy/loud at all hours of the night. Two, they did not put us in a room without AC during a bout of 90 deg F temps. The room had a window that would only open 2 inches because the bed was in front of it. This means very limited airflow and the window needed to be open to the loud street for any hope of cooling off the room. Three, the shower was tiny and the condition of the room was poor. Overall I would stay away from it as there are many other choices in Amsterdam.
Stayed 3 nights in Sep 2023

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff/owners were very nice. This hotel had very steep stairs and it was very very hard to use them! No air ! And it was hot!!!!!! And the staff was unwilling to supply an extra fan even. I would not suggest using this hotel if you can not handle steep winding stairs and no air conditioning.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Florian

Stayed 4 nights in Aug 2023

6/10 Okay

Alina

Travelled with group
Liked: Staff & service, amenities
I read in a previous post there were no lifts and you had to use the staircase to get to the room, which wouldn't have been a problem, but the stairs were narrow and winding, difficult when you have luggage. The room was a lot smaller than expected and the bathroom. A comfortable stay for 1 night and convenient for trams.
Stayed 1 night in Aug 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Sherry

Travelled with family, Travelled with group
The hotel was ok. Nothing special. We had ants for the three nights we were there. Told the front desk and they just said “oh. I’m sorry”. I understand that it’s not their fault, but it’s not fun waking up in the morning with ants crawling on your arm. The bathroom was incredibly small. My son is 6’2 snd could barely fit in there. The breakfast was supposed to be until 10 so we showed up at 9:30 and everything was pretty much gone. I think it was 12 euros. My friend is vegetarian and couldn’t eat anything except toast and cheese. The location is great but wouldn’t stay there again.
Stayed 3 nights in Jul 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
The hotel was selected mainly for the location as I wanted to be very near to transport services. This is very easy to find and a few mins walk for the bus/ tram stops Be aware that the stairs are extremely steep and very narrow and there isn’t a lift Just a minor niggle but the water in the shower unit didn’t immediately clear and I stopped my shower as I wasn’t sure how close I was to flooding the bathroom Staff for check in/out were very friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Jan

Stayed 3 nights in Jul 2023

8/10 Good

Tuukka

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was nice. Janitor was always nice and made very clean result. The location is not the best but the transportation to everywhere was convenient. Also, the location is in residential area, so it was more quiet than in the city centre. Unfortunately, there was weak soundproof in our room. We could hear everything from neighbour rooms, hallway and outside hotel. Also, bathroom is in need of renovation. However, shower and sink worked fine. All in all, we liked the stay and the location.
Stayed 3 nights in Jul 2023

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Budget hotel good for travelers without a car
This hotel is small with very steep stairs to the room and no parking associated with hotel. Our description listed "parking available" and it was a major factor why I chose them. (There is neighborhood parking during the day for a hrly fee and free overnight) but there is no security. The front desk help was completely clueless about neighborhood parking rules and didnt seem to be worried that we were very disappointed and anxious about our rental car. We had to figure it out on our own. The room had a shower with part of the glass enclosure missing that was covered by a curtain. Overall the room was clean but had a youth hostel feel and was not worth the price.
Stayed 1 night in Jun 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay.
An enjoyable and comfortable stay at the Apple Inn. A spacious room. Tram 2 runs just outside the hotel so very convenient. Airport express bus station is 5 mins walk away and operates regularly so excellent for travellers/tourists.
Stayed 3 nights in May 2023

8/10 Good

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the Museum district with a tram outside the door and near to a stop on direct bus service from airport. Lots of good restaurants, bars and cafes nearby and close walk to many attractions. Our room was a little compact and the bathroom very small but for the overnight stay we had it was perfectly OK. the staff were very helpful with local information and breakfast was a good buffet for 12.50 euros. a very quiet location even with the trams.
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Good sized room for a solo traveller and it was clean, with good lighting and shower. The area is a nice one to stay in, with Vondelpark nearby and an easy route to the main tourist areas, either walking or by tram. Would happily stay here again.
Stayed 2 nights in Apr 2023
Response from Chang on 19 Apr 2023
we are delighted and looking forward to see you again

4/10 Poor

Carly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean and good sized space. Poor design— hard to access the mirror, very dim lighting, not much air circulation, can’t walk beside beds. Many of the bikes were broken and despite trying several and returning early we were not able to receive a refund. Tried to give us the same broken bike twice. Somewhat disorganized staff. Overall, not bad.
Stayed 2 nights in Apr 2023
Response from Chang on 19 Apr 2023
sorry about the bikes , we have changed the bikes 4 times and refunded 10 euros after we talk with the bike company .

4/10 Poor

shuxiang, austin

Disliked: Cleanliness, staff & service, property conditions & facilities
In terms of taking tram, it is a good location. But the floor is so filthy. The pictures does on Expedia web does not represent the reality at all. We checked in, found out safe has does not work, has no battery, and the toilet splash its water whenever you flush it. The next day we present the issue to the front desk, the lady took out batteries and trying to fix the safe. 2pm we came back found out the safe is still not working and the room is not cleaned at all. We went to the front desk again. The guy said “oh we should give you the key, and the guy who checked you in is an idiot”. When we explained the toilet problem, he said it is normal when the water pressure is wrong. So I suggested you should at least giving a bottle of sprayed sanitizer there because it is the toilet water splashing out. He said no because no one complained about this before. I sincerely request Expedia give credit or refund for this kind of service. We didn’t book such a shabby hotel and service!
Stayed 2 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable, clean, friendly, modern hotel - would definitely say again. Very short walk to Museumplein
Stayed 2 nights in Jan 2023

10/10 Excellent

Jayden

Stayed 3 nights in Dec 2022

4/10 Poor

Cat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you can!
Steep steps to the second floor, and hair everywhere. If they put you in room 12, run a mile. Right at the top of the building, at the top of some very steep stairs, and with a damp problem so bad it made a birthday card soggy within 48 hours. They did move us to room 4 after I asked to be moved but no apology was given, and they had tried to suggest we were at fault, and basically made us pack up immediately so they could move us into another room. When doing this I discovered a slipper under the bed that didn't belong to us. I left it where I found it, but it was moved with our belongings... Room 4 looks out onto the street, where works began on the tram lines at 7:30am. We were also awoken by late check-ins (our room was above reception) and the fan of another room I think, as well as hearing a child running overhead while we were trying to sleep. The pillows were appalling and we've both got bad necks as a result. The bedding in room 4 was holey. I would 100% avoid this place, as it not only ruined my partner's birthday but our first holiday in 3 years, as I've had to spend a lot of time dealing with this through hotels.com as well as at the hotel. Currently waiting on a resolution, but there is never a manager available to talk with hotels.com.
Stayed 4 nights in Sep 2022
Response from Chang on 5 Oct 2022
some guest as well

4/10 Poor

alice

Travelled with partner
Disliked: Cleanliness, staff & service
rooms not good .. reception very poor and mangement
Stayed 1 night in Sep 2022
Response from Chang on 14 Sept 2022
quite impressive judgement for only one night stay

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff! Perfect for a last minute overnight stay
Stayed 1 night in Aug 2022

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location of the property is great, restaurants and bus stops are within walking distance.
Stayed 1 night in Jun 2022

8/10 Good

KAREN, Blacksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and helpful with a smile. They will do what they can to make you as comfortable as possible. Rooms are basic but comfortable, except the bathroom is tiny which is standard for budget European rooms. In my room, you had to turn sideways and squeeze into the shower because the sink blocks one of the doors. Area is a neighborhood perfectly situated close to Tram 2 stop and Museumplein without being in a bustling area. The owners are extremely kind and genuinely enjoy helping travelers. Would stay here again.
Stayed 7 nights in Apr 2022

8/10 Good

Rebecca

Stayed 2 nights in Oct 2021

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Amsterdam
Business trip to Amsterdam, great hotel close to tram and easy to get around the city from. Great service and I would be more than happy to return.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The Apple Inn Hotel was a clean and pleasant property. It was great to get a hotel that could accommodate a family of 5 in one room. The hotel is situated in a beautiful part of Amsterdam where the character of the city can be seen in the old buildings. The staff were very helpful and created a relaxing mood, just what is required at the start of a holiday. I would use the Apple Inn again if I return to Amsterdam.
Stayed 1 night in Aug 2021

8/10 Good

Tihomir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Andrea

Stayed 3 nights in Apr 2020

4/10 Poor

Vimlabye

Stayed 3 nights in Mar 2020

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Very nice hotel convenient for trams staff lovely had kettle hairdryer in room
Stayed 3 nights in Feb 2020

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Klaas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Short Changed.
When we arrived we were informed of extra taxes that I had to pay & feel these taxes should be part of your quoted prices! The room was actually and realistically a bit small for 4 people travelling with bags. From pictures advertised the room seemed bigger! Light fittings hanging off the walls! Shower leaked! The flooring outside the bathroom was lifting and we tripped over it a few times!I had brought this flooring matter to the hotels attention on day one and nothing was done about it.
Stayed 4 nights in Jan 2020
Response from chang on 16 Jan 2020
In your rate is no local tax or city tax included. This information should come from your travel agency and in case she did not provide it to you , you should complain of the incorrect billing information. A family room is a little small for four adults better booked two double rooms sudden now in this time of the year , low saison. Maintainance depends on the issue , it is not always as easy as changing a lamp .

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

PN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Amenities
This hotel was chosen for being in a location near and event we were attending. Most importantly, on this occasion, it was important to us to be able to travel by car and the hotel's listing implied that self parking for a surcharge was available at the property. On arrival we discovered that there is no parking except on the street outside which would cost nearly 50 euros for 24 hours. The person reception assisted in making a booking at a parking facility around a kilometre or so any which turned out to be an outdoor carpark at the Hilton. This cast an unfortunate negative on our experience.
Stayed 1 night in Oct 2019
Response from CC on 11 Oct 2019
Dear guest, We have texted 'self-parking' not parking in the accommodation. We have help you finding a park spot,next to the hotel for 23,50 euro for 25 hours cheaper as the 30 euro mention. We do not understand your exitement. We have solved your problem professionally and cheap ,what can a guest from abroad wish more in a strange city. Kind Rgards, Chang

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Amina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient metro access from hotel and clean accommodation.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

4/10 Poor

Nerina

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
They took advantage of our bad English
Very disappointing. We asked if the breakfast was included at the reception and they said yes. Then the last day we ended up with a bill of €40 for breakfast. I feel they take advantage of tourists who don’t speak good English. If the breakfast costs €10, it should say so at the restaurant or at least let us know or charge it in advance. One of us only had a tea and she was still charged €10. We would have chosen to have breakfast in a cheaper place otherwise.
Stayed 3 nights in Aug 2019

8/10 Good

Philippa

Liked: Staff & service, property conditions & facilities, room comfort
Good base and transport advice
Apple Inn was a good base for our visit to Amsterdam, in a quiet location and good transport links to the city centre a short tram ride away. The staff gave us valuable information about the park and ride discount. Only criticisms were the size of the ensuite and the net curtain for the large bedroom window which needed to be washed.
Stayed 5 nights in Aug 2019