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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Private beach, beach towels, scuba diving, snorkelling
Interior
Body treatments, facials
4 restaurants, lunch, dinner served; Mexican cuisine
Interior entrance
Reviews
9.0

Wonderful

Popular amenities

  • All-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • On private beach

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Popular LocationAkumal Beach9 min walk
  • Popular LocationYal-ku Lagoon7 min drive
  • Popular LocationHalf Moon Bay8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)70 min drive
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Room options

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Ocean Front Rooftop terrace

8.8/10 Excellent

Highlights

Terrace
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Separate bedroom
Bathrobes
  • 79 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Ocean Front

8.9/10 Excellent

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Ceiling fan
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

9/10 Excellent

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Akumal

Located in Akumal, Akumal Bay Beach & Wellness Resort - All Inclusive is on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Consider Akumal Ecological Center and El Toh Ecopark.
Visit our Akumal travel guideOpens in a new window

What's nearby

  • Akumal Beach - 9 min walk
  • Akumal Ecological Center - 19 min walk
  • Riviera Maya Golf Club - 4 min drive
  • Yal-ku Lagoon - 7 min drive
  • Half Moon Bay - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive

Restaurants

  • ‪Mediterraneo - ‬11 min walk
  • ‪Akumal Sushi Beach Bar - ‬1 min walk
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬1 min walk
  • ‪Lol Ha - ‬8 min walk
  • ‪Portofino - ‬13 min walk

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

Upscale all-inclusive property near Xel-Há Park
Akumal Beach is located near Akumal Bay Beach & Wellness Resort - All Inclusive, which provides a free breakfast buffet, a beach bar and a poolside bar. This property is a great place to bask in the sun with a private beach, scuba diving and beach yoga. Treat yourself to a body treatment, a massage or a facial at I'na Yana K'iin Wellness, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner and Mexican cuisine. Yoga classes are offered at the 24-hour gym; other things to do include snorkelling. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, babysitting (surcharge) and beach towels
  • ATM/banking services, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 310 rooms have comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Furnished balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • IPod dock
  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 23 September 2024 to 13 October 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

Does Akumal Bay Beach & Wellness Resort - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. The property will be renovating one of the swimming pools from September 23 2024 until October 13 2024 (completion date subject to change).

Is Akumal Bay Beach & Wellness Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akumal Bay Beach & Wellness Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Akumal Bay Beach & Wellness Resort - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include volleyball, dance classes and more.

Where is Akumal Bay Beach & Wellness Resort - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Akumal Beach, Akumal Ecological Center and Hekab Be Biblioteca. Half Moon Bay and Riviera Maya Golf Club are also within 3 miles (5 km).

Akumal Bay Beach & Wellness Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniella at the Buffet was AMAZING!!! She took care of everything we needed.. We had problems with electricity going out, air conditioning stoped working, got aromatherapy on pillows three days later after asking, buffet isn’t filled quickly enough they need to check what is empty. The property is beautiful and most of the staff very friendly! The beach is rocky so take water shoes, tons of seaweed but they do have crews cleaning it!
Stayed 7 nights in May 2024

6/10 Okay

Adisa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Overall, wasn’t too impressed with this resort. I have been to two other resorts in the Akumal area and they were far better than this one. Food wasn’t the best. The buffet had limited options and didn’t seem that fresh. The restaurants were better quality, but still not top tier. Staff wasn’t the friendliest, as compared to staff in other all inclusive areas I’ve visited. The hotel room was locked at 85 degrees C so it was very hot and uncomfortable. Our toilet broke on day and when we notified them of it, the toilet was still broken up until the day before we left. The beach was also very rocky so it made it super hard to actually walk on the shore to swim. Additionally, guests would “reserve” beach chairs with towels and leave them on the chairs all day, so there would be nowhere to sit. The only good parts of this resort is that it is smaller and the souvenir shops were very nice. Due to all the issues stated above, I would not recommend this resort to my friends or family.
Stayed 7 nights in May 2024

10/10 Excellent

GRAZYNA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything Thank you
Stayed 6 nights in May 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was truly the shining star at this resort. Special call out to the staff and leadership at the Lima restaurant and Rosalinda at the pool bar by building’s 3&4. Also a call out to the staff and leadership at the Mexican and Gourmet restaurants. Great job on the service and compliments to the Chef’s. Here are the things I didn’t like about the resort: 1. Smoking. If you are a smoker and you like to smoke everywhere you want or if you’re a non-smoker and like people to smoke around you all the time, this is the resort for you! This is a full out smoking resort with no restrictions. Truly disgraceful! 2. If you have kids and want them to be able to do anything they want whenever they want or you’re an adult without kids and want to have kids around you at all times doing what ever they want , this is the resort for you! No adult pool or other areas in the resort for adults. 3. The beach behind the resort is narrow and rocky, basically not useable. This was a big disappointment. It’s better if you walk down the beach by Secrets and further and there is good snorkeling so by no means total loss. The aquatic life in this area is spectacular. At the end of the day what’s important for me may be different for you and I spoke to many people who were return customers solely for the service but for me I need a little more. It is a beautiful area and the locals are wonderful people.
Stayed 14 nights in May 2024

2/10 Terrible

Angelo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked the penthouse suite for our first trip to Mexico. To say we were let down is an understatement. Our balcony was one of three completely covered by a large tree so there was no ocean view, the air conditioning didn’t work, the food was average to below average depending on the restaurant, we even had a hard time getting waters delivered to the room. The rooftop tub would have taken 4 hours to fill so we didn’t bother. Not a big deal but the TV in the room also didn’t work. After a day and a half - we left and booked a spot at Secrets which is right next door and it was one of the best decisions we made. It may have been more expensive, but absolutely worth every penny. Our recommendation would be to book Secrets in Akumal FIRST.
Stayed 4 nights in May 2024

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in May 2024

6/10 Okay

Keli lynne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Welcome was wonderful. Some of the staff were amazing, the staff in the pelican were not. The manager was kind and friendly however there were 3 different occasions when we went in and were not helped. We asked for menus and they didn't bring them. We asked to order and we're ignored by two different staff members. After another customer said something we finally got our menus. We ordered room service twice and it never came. We ran out of toilet paper in our room twice and had to wait hours for it to be delivered. Also they did not restock the mini fridge as it said it would be. We also had to call on this and they only refilled it partially.
Stayed 6 nights in May 2024

10/10 Excellent

Richard

Travelled with family
We had seaweed during our stay and beach is rocky-bring water shoes. Enjoyed our stay ❤️
Stayed 7 nights in May 2024

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some construction noise
Stayed 3 nights in May 2024

8/10 Good

Richard John

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2024