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Moon Palace Cancún - All Inclusive

4.5 star property
Ocean-view property with a nightclub, near Moon Palace Golf Club
VIP Access

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your current months are May, 2024 and June, 2024.
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Photo gallery for Moon Palace Cancún - All Inclusive

Aerial view
Children’s area
Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk
16 restaurants, breakfast, dinner served; Asian cuisine
Reception
Reviews
8.0

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ₹39,847
Price available on 21/05/2024

Check out the area

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Popular LocationXoximilco2 min drive
  • Popular LocationMoon Palace Golf Club4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)7 min drive
  • Popular LocationRiviera Cancun Golf Resort14 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
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Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed | Premium bedding, minibar, in-room safe, desk

Superior Honeymoon Suite - King Size Bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Smart TV
Pillow menu
Renovated in 2020
Premium bedding
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Smart TV
Pillow menu
Renovated in 2020
  • 90 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Smart TV
Renovated in 2020
Blackout curtains
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor One Bedroom Suite Ocean View - King Size Bed

Superior Governor One Bedroom Suite Ocean View - King Size Bed | Premium bedding, minibar, in-room safe, desk

Superior Governor One Bedroom Suite Ocean View - King Size Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Smart TV
Pillow menu
  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Golf Course - Kids & Teens Free

Superior Junior Suite Golf Course - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Junior Suite Golf Course - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Smart TV
Renovated in 2020
Premium bedding
  • 38 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Garden View - Kids & Teens Free

Swim Up Suite Garden View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Swim Up Suite Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Smart TV
Pillow menu
Renovated in 2020
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Smart TV
Renovated in 2020
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Smart TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Smart TV
Pillow menu
Renovated in 2020
  • 90 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Cancun

Moon Palace Cancún - All Inclusive is located on the beach and in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Puerto Morelos Beach. El Rey Ruins and Iberostar Cancun Golf Course are two other places to visit that come recommended. Jet skiing, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Xoximilco - 2 min drive
  • El Tinto Golf Course - 2 min drive
  • Moon Palace Golf Club - 4 min drive
  • Riviera Cancun Golf Resort - 14 min drive
  • Delfines Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • Grand Lobby Bar - 6 min drive
  • Sky Bar - 8 min drive
  • Lobby Bar - 8 min drive
  • Cusco - 9 min drive
  • Grand Central Buffet - 8 min drive

About this property

Moon Palace Cancún - All Inclusive

Luxury all-inclusive property refurbished in 2020 and located near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive provides a free breakfast buffet, 27 holes of golf, and a marina. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach volleyball. Treat yourself to a detox wrap, a body scrub, or a manicure/pedicure at the onsite spa. At the 16 on-site restaurants, enjoy breakfast, dinner, and Asian cuisine. The gym offers fitness classes and Pilates classes; other things to do include windsurfing, basketball, and kayaking. In addition to a nightclub and an airport shuttle, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking and valet parking
  • Guest reviews say great things about the family-friendly amenities
Room features
All 2036 rooms include comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like premium bedding and laptop-compatible safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, balconies and cable channels

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Miniature golf
Football
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 9 swim-up bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agra
  • Los Caporales
  • Momo Teppanyaki
  • Riviera Maya
  • Trattoria

Things to do

  • 2 outdoor tennis courts
  • 27 holes of golf
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch Smart TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Moon Palace Cancún - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Moon Palace Cancún - All Inclusive?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Moon Palace Cancún - All Inclusive on 21 May 2024 start from ₹39,846.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moon Palace Cancún - All Inclusive?

Self-parking and valet parking are free at this property.

Does Moon Palace Cancún - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Are there all-inclusive benefits at Moon Palace Cancún - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, mini golf, football and more.

Moon Palace Cancún - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1251 out of 2371 reviews" "
Rating 8 - Good. 455 out of 2371 reviews" "
Rating 6 - Okay. 274 out of 2371 reviews" "
Rating 4 - Poor. 177 out of 2371 reviews" "
Rating 2 - Terrible. 214 out of 2371 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was the upselling upon arrival at front desk. Everything else was phenomenal.
Stayed 4 nights in May 2024

8/10 Good

Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for Family vacation
Stayed 5 nights in May 2024

10/10 Excellent

Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

cynthia, phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees are outstanding, from Beatriz who helped me in so many ways, Maria who scheduled our tee times, which was wonderful. Lydia who scheduled our MOMO reservation. The Chef Jeff who had our fresh fish that we caught in the morning, cooked delish that evening. We had a swim up room, which was wonderful, no guests saving lounges, easy access to pool. To all the staff who brought us a bday cake for my husband, meat trays and champagne. I want to mention the operators who answer all our calls, patiently, and the many golf carts who picked us up numerous times, took us to dinner, brought us to golf on time. They were so pleasant. The restaurant staff who worked so hard making our stay at breakfast, lunch and dinner so memorable. The greeters placing us by the window. And I do not understand any complaints on the food. OMG the buffet had everything, and so much flavor and diversity. We ate at the Japan rest, the chef was so entertaining, and the food delish. We also ate at the Brazilian at the nuzic,the fresh salad, and we tasted all the favorable meats, so much fun. We played 5 rounds of golf. Our credits paid for two rounds of golf for two of us. We played two twilight. We had over a 1200 resort credits. We also brought our own clubs and balls. They wont let me site the price we paid for taxes and fees. The greens are in great shape. Beautiful room. I've been to Cancun 6xs this is our 1st here.
Stayed 4 nights in Apr 2024

8/10 Good

Dhvani

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was good. Very clean . Mostly friendly staff. Except one experience with golf cart driver who was very rude. Struggled with food options though. If I have not attended whole membership selling presentation for grand palace, I do not think so we would had many good food options. Sunrise it self does not have good food options. For some reason out of our 5 day stay- Gandola that had the good food was closed 2 days ☹️☹️☹️ And the other buffet was over crowded even in the off season. Everything closes at 11, and after that you literally will not be able to find anything to eat or snack with your drinks . Pool side comfort options was also not too many. Pizza Hut, but very limited timing. The resort or self was good, but time restrictions was just a killer.
Stayed 2 nights in May 2024

10/10 Excellent

rajdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Sathya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding in every aspect.Lots of activities for all age groups
Stayed 4 nights in May 2024

2/10 Terrible

Anthony Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Kimberly

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024