Junior Suite | Pillow-top beds, in-room safe, individually furnished, desk

Reviews of Top Hotel Krämer

3.5 out of 5
Top Hotel Krämer
Kardinal-Krementz-Straße 12, Koblenz, RP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 194 reviews" "
Rating 8 - Good. 78 out of 194 reviews" "
Rating 6 - Okay. 12 out of 194 reviews" "
Rating 4 - Poor. 2 out of 194 reviews" "
Rating 2 - Terrible. 2 out of 194 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and pleasant family run hotel, close to station. Breakfast was traditional and delicious. Location slightly industrial but what do you expect next to the station! Thoroughly recommend.
Stayed 2 nights in Jul 2023
Response from Sebastian Manns on 27 Jul 2023
Thank you so very much for your great review of our Top Hotel Kraemer. I am happy to see that you enjoyed your time here in Koblenz. For a future stay in our lovely city we will be glad to be your hosts again. Please visit us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
This is a delightful hotel. The staff and service were quite wonderful and the room was large, very clean and very comfortable. Not a lot could be done about the small bathroom but having a seperate toilet was a bonus! If there was one thing missing it was a bar fridge to hold a few things we had with us but I’m quite sure, that had we asked, this lovely 1930’s hotel would have accommodated. A good breakfast, again, nothing was too much trouble. Easy walking distance from the local attractions but blessedly quiet at night and I would highly recommend staying here.
Stayed 3 nights in Jul 2023
Response from Sebastian Manns on 14 Jul 2023
Thank you for your wonderful review. We enjoyed your stay in our hotel just as much as you did. Indeed we could have provided you with a small fridge on request. Also we are happy that you enjoyed our étagère-breakfast. We look forward to welcome again in our lovely hotel.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel punches above it's 3 star rating. Clean, no scent on the linens or towels(MCS). We had a nice room with a great looking, accessible bathroom. The restaurant they recommended was nothing short of excellent. You can walk there from the Bahnhoff, it'll take about 15 minutes.
Stayed 1 night in May 2023
Response from Herr Kiesheyer on 31 May 2023
Thank you,

2/10 Terrible

Nadim

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Extremely unfriendly staff at check in!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Good, it was pleasant to stay
Stayed 5 nights in Sep 2020
Response from B. Kiesheyer on 22 Dec 2020
...vielen Dank, Sie sind uns immer willkommen!!

10/10 Excellent

natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2020
Response from Sebastian Manns on 10 Oct 2020
Thank you so very much for your great review of our Top Hotel Kraemer. I am happy to see that you enjoyed your time here in Koblenz. For a future stay in our lovely city we will be glad to be your hosts again. Please visit us again. Sincerely Your Top Hotel Kraemer

8/10 Good

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor, helpful staff
Our room was nicely decorated and the shower was really good. Not keen on the shower gel attached to the wall as I found it difficult to squeeze out but I currently have an injured wrist so that didn’t help matters. Parking in public parking over the road convenient although 14.80 euros fo 24 hours. A manageable walk from the centre as long as weather is not too bad. Room was serviced daily despite Covid - our other 2 hotels this trip either didn’t service rooms at all or you had to request what you needed at the front desk. Overall well satisfied.
Stayed 3 nights in Sep 2020
Response from Sebastian Manns on 4 Oct 2020
Thank you very much for your good review of our Top Hotel Kraemer. I am glad to see that you had a wonderful time in Koblenz. I am sorry to hear about your injury. I hope you still managed get the shower gel out of the dispenser. Due to CoViD we now service the rooms of our guests extra thoroughly (including disinfecting all potential touch points). I am very happy to see how much you appreciate our efforts. Please visit us again in the future. We would love to be your host again upon your next trip to Koblenz. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Large room with comfortable bed.Paid parking avliable accross the road in secure parking. Easy walking into town.
Stayed 1 night in Aug 2020
Response from Sebastian Manns on 10 Sept 2020
Thank you for your great review of our Top Hotel Kraemer. I am glad to see that you enjoyed your time in Koblenz. My colleagues and I have enjoyed being your hosts as well. Please visit us again, we will be happy to welcome you upon your next stay in Koblenz.

8/10 Good

PJ, AZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms and location near Altstadt.....................
Stayed 1 night in Oct 2019
Response from Sebastian Manns on 27 Nov 2019
Thank you very much for your great review of our Top Hotel Kraemer. We are happy to see that you enjoyed your time here in Koblenz. Our location is indeed rather convenient. When you like tha bathroom in your room so much, feel free to ask, if this room is available upon your next trip to Koblenz. We look forward to your next stay with us. Hospitable regards Your Top Hotel Kraemer Sebastian Manns

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Sebastian Manns on 11 Sept 2019
Vielen Dank für Ihre hervorragende Bewertung unseres Top Hotel Krämer. Schön, dass Sie ein wunderbare Zeit in Koblenz hatten. Schade, dass Sie sich entschieden haben anonym zu beiben. So kann ich leider nicht detatillierter auf Ihre Bewertung eingehen. Aber meine Kolleg*innen und ich, wir freuen uns alle sehr über dieses schöne Lob. Besuchen Sie uns auch bei Ihrer nächsten Reise nach Koblenz. Wir freuen uns auf Sie. Gastliche Grüße Ihr Top Hotel Krämer Sebastian Manns Thank you for your excellent review of our Top Hotel Krämer. Nice that you had a wonderful time in Koblenz. Too bad that you have decided to stay anonymous. So I can't go into your evaluation in a more detailed way. But my colleagues and I, we are all very happy about this beautiful praise. Visit us on your next trip to Koblenz. We look forward to seeing you. Hospitable regards Your Top Hotel Krämer Sebastian Manns

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Sebastian Manns on 31 Aug 2019
Thank you very much for your excellent review of our Top Hotel Kraemer. We are happy to see that you enjoyed your time her in Koblenz. Please visit us again in the future, we are always at your service and we look forward to your next stay with us. Hospitable regards Your Top Hotel Kraemer Sebastian Manns

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The room was clean and had A/C which was a must during the recent heat wave in Europe. The decor wasnt what we expected in the room. It had a leopard print couch and pillows. I was travelling with a friend so we got a laugh out of having a "sexy" couch. I woukd stay here again. Very close to everything and really was only a 5 minute walk to the central station.
Stayed 2 nights in Jul 2019
Response from Sebastian Manns on 8 Aug 2019
Thank you for your great review of our Top Hotel Kraemer. We are happy, that the hot temperatures in Koblenz didn´t bother you due to the A/C in your room. Luckily all of our rooms are air-conditioned. How wonderful, that we could give you a hearty laugh with the "sexy" couch in your room. It was not on purpose, however, since we don´t know if the guests we are expecting are friends travelling together or a married couple just by the name on their confirmation. Next time we will make sure to provide a different room for you and your friend. Unless, of course, you would like to have a laugh again. In that case feel free to ask for our honeymoon-room upon your next visit to Koblenz :) We would love to see you again in our hotel, so please visit us again, when you travel to Koblenz. Hospitable regards Your Top Hotel Kraemer Sebastian Manns

8/10 Good

Malachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Sebastian Manns on 12 Jul 2019
Vielen Dank für Ihre tolle Bewertung unseres Top Hotel Krämer. Schön, dass Sie sich in Koblenz so wohl gefühlt haben. Wir freuen uns natürlich, wenn Sie uns auch in Zukunft als Gastgeber wählen. Kommen Sie also bald wieder zu uns. Gastliche Grüße Ihr Top Hotel Krämer

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Sebastian Manns on 7 Jul 2019
Vielen Dank für Ihre tolle Bewertung unseres Top Hotel Krämer. Schön, dass es Ihnen in Koblenz so gut gefallen hat. Schade, dass ich nicht detailierter auf Ihre Bewertung eingehen kann, da Sie sich entschieden haben, anonym zu bleiben. Aber auch bei Ihrem nächsten Besuch in Koblenz sind wir natürlich gerne wieder Ihre Gastgeber. Gastliche Grüße

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre with a spacious room. Only two English tv channels. Very friendly and helpful staff. No facilities apart from small bar but not expected . Excellent breakfast in nice setting.
Stayed 3 nights in Jun 2019
Response from Sebastian Manns on 14 Jun 2019
Thank you for your good review of our Top Hotel Kraemer. It´s nice to see, that you enjoyed your time in Koblenz. I wonder which of our rooms you have stayed in, because if you liked it so much, of we would provide that same room again upon your next visit to our hotel. My colleagues and I are at your service anytime and for your next vacation in Koblenz, we would love to be your hosts again. With a comfortable room, our unique gourmet breakfast and a warm welcome :) Hospitable regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Sebastian Manns on 4 Jun 2019
Vielen Dank für Ihre tolle Bewertung unseres Top Hotel Krämer. Wir freuen uns, dass Sie eine schöne Zeit in Koblenz hatten. Gerne heißen wir Sie auch bei Ihrer nächsten Besuch in Koblenz wieder bei uns Willkommen. Gastliche Grüße Ihr Top Hotel Krämer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It’s old but pretty well renovated. The staff were really nice and helpful. It is not too far out of the main city area. Overall good value for money
Stayed 1 night in May 2019
Response from Sebastian Manns on 18 May 2019
Dear Anonymous, Thank you or your great review. We try to renovate different parts of our hotel regularly, so it´s good to see that you liked it. Due to your review being anonymous we don´t know which of our rooms you have stayed in. But since you commended our renovated rooms and facilities, we recommend trying one of our newly renovated junior suites upon your next stay with us. We have just finished these rooms and if you would like to take a look at them for your next trip to Koblenz we are happily at your service. Hospitable regards

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel kramer over New Year's
A great stay. The hotel is convenient to main station even walking with suitcases. Friendly staff, sparkling clean room, room safe, amenities, fantastic optional breakfast at extra cost but well worth it. The room was roomy for myself and daughter. Only good things to say about this hotel! We would definitely stay here again.
Stayed 2 nights in Dec 2018
Response from Sebastian Manns on 3 Jan 2019
Dear Gillian, Thank you for your fantastic review of our Top Hotel Kraemer. We are happy to see that you enjoyed your time in Koblenz. All of our staff members were really glad to hear your commendations. Especially our fellow workers in the house keeping and the breakfast kitchen were very happy about your appreciation of their efforts to make your stay unforgettable. We would love to see you again and to be your host again upon your next stay in Koblenz. We will always welcome you with a smile. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before and I would definitely stay here again. A "TOP" hotel is all respects.
Stayed 2 nights in Dec 2018
Response from Sebastian Manns on 8 Dec 2018
Dear Anonymous, Thank you so very much for your excellent review. We are very happy to see that you have enjoyed your stay so much and we already look forward to your next stay. We are at your service at any time for another wonderful stay in our "TOP" Hotel and in our beautiful city of Koblenz. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Gary and Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facility.
A very nicely decorated hotel. The room was large with a big bathroom. They only allow 3 devices on wifi which means we can't get both of our phones and iPads online at once. First world problems. Bed and pillow were good. The location is extremely quiet. The coffee maker made great coffee from pods. The location, a 5 minute walk from the train station is about a 15 minute walk from the old town. Its ideally situated to be quite yet convenient.
Stayed 2 nights in Sep 2018
Response from Sebastian Manns on 1 Oct 2018
Dear Gary and Linda, Thank you so very much for your superb review of our Top Hotel Kraemer in Koblenz. We are happy to see that you enjoyed your stay in your large and comfortable room. Thank you also for your commendations on our convenient location. Since our location is the one thing we are not able to change, we always appreciate a positive feedback on our location being not far from the Old Town are and still rather quiet. The quietness of our rooms, though, is due to our sound-isolated windows which guarantee a quiet night when being shut. We are a bit confused about your comment on our free WiFi only allowing three devices at once. Usually there should be no limitation on the devices that are connected to the WiFi. Upon your next stay in our hotel we recommend that you attend to our friendly receptionists, should you have trouble with the WiFi connection. We are at your service any time. We are glad that you enjoyed your stay and look forward to welcome you back in our hotel. Upon your next visit to Koblenz we are happy to be your host again. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Sebastian Manns on 14 Sept 2018
Dear guest, Thank you very much for your excellent review of our City Partner Top Hotel Kraemer in Koblenz. We are happy to see that you enjoyed your stay and look forward to welcome you again in our hotel in the future. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Sebastian Manns on 10 Sept 2018
Dear Anonymous, Thank you very much for your excellent review of our Top Hotel Kraemer. When you have enjoyed your stay in Koblenz so much, we would love to welcome you again in the future. It is a pity, however, that you chose to post your review anonymously. That way we are not able to send a more detailed and personalised "Thank you". Anyway, we are looking forward to see you again in our hotel in the lovely upper middle Rhine valley. Sincerely Your Top Hotel Kraemer

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect end to Mosel cycle tour
It was just what we needed: a modern boutique hotel, friendly professional staff, excellent bed and air conditioned room during a heat wave!
Stayed 1 night in Aug 2018
Response from Sebastian Manns on 15 Aug 2018
Dear Elizabeth, Thank you for your very good review of our Top Hotel Kraemer in Koblenz. We are glad to see that you appreciated our air conditioned rooms during those quite hot days we have had. Our staff was happy about your commendations of their friendliness and their competence. We really look forward to see you again in the future and to be your host during your next stay in Koblenz. Sincerely Your Top Hotel Kraemer

4/10 Poor

Beraka

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
I had s bad experience. The garage door was narrow. My husband scraped it and caused a slight damage to the side of the garage. The owner was very aggressive and demanded 300 euros on the spot. There was no estimate done.
Stayed 1 night in Jul 2018
Response from Sebastian Manns on 16 Aug 2018
Dear Mrs Beraka, Your statements are not correct. The damage that your husband caused to the side of our garage door is quite severe. Your complaint about a narrow garage door is not comprehensible for us since there are several cars entering and leaving our car park every day and there has never been any accident ever before. Your statement that no estimate was done is also not true. The amount of € 300.00 actually was the estimate. And we would like to remind you that this amount was just a deposit that will be transferred back to you as soon as the cost for the repairs will be settled by the insurance company. Our manager told you about this when he asked you to pay said amount. Also we certainly have not been aggressive as you state in your review. In fact, we were quite surprised about your rather aggressive demand that we should not charge your breakfast because of your husband´s accident. We understand your disappointment due to the trouble that your accident has caused you, but we cannot tolerate holding our hotel or any of our employees responsible for being upset about your husband´s accident. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Les, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
We enjoyed an excellent two night stay at this hotel,17th and 18th July. The staff were very helpful and friendly. The hotel is located close to the main train station and the centre of Koblenz. Would recommend.
Stayed 2 nights in Jul 2018
Response from Sebastian Manns on 23 Jul 2018
Dear Les, Thank you so very much for your excellent review of our Top Hotel Kraemer. We enjoyed being your host during your stay here. Our staff members were all very happy to hear about your compliments and we already look forward to your next trip to Koblenz. Feel free to contact us at any time when your are planning on visiting our beautiful city again. We will be happy to welcome you back in our hotel. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to station
Good hotel close to station and reasonably close to old town. Rooms good and staff very friendly and helpful.
Stayed 1 night in Jun 2018
Response from Sebastian Manns on 30 Jun 2018
Dear Anonymous, Thank you very much for your outstanding review of our Top Hotel Kraemer in Koblenz. We highly appreciate your recommendation and your compliments on our room and our location near the Old Town of Koblenz. All of our staff was very happy to hear about your high appreciation of their friendliness and helpfulness. We look forward to welcome you again in our beautiful city of Koblenz and will be happy to be your host again. Sincerely Your Top Hotel Kraemer

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay - Breakfast needs work
Rooms were superb and very comfortable. Beds were super king and like sleeping on clouds. The rooms were delightfully appointed including throw blankets and comfortable chairs. Only complaint was breakfast. Food had run out and staff was slow to refill or didn’t refill. Would absolutely return. Location was near rail tracks and on the opposite side from the commercial area.
Stayed 1 night in Jun 2018
Response from Sebastian Manns on 25 Jun 2018
Dear Christy, Thank you very much for your good review of our Top Hotel Kraemer. How wonderful that you enjoyed your sleep in our comfortable box-spring-beds (or clouds). We are truly sorry that you were not able to enjoy your breakfast to the fullest, though. Since most of our delicacies that we offer on the breakfast buffet are made freshly, it might take a few minutes more to completely refill the buffet, when we are fully booked and have many guests for breakfast. But it is always worth the wait. We sincerely hope to welcome you again so that you will have another opportunity to really enjoy our unique gourmet-breakfast. We also would like to say how sorry we are that we were not able to accommodate you one more night on the last weekend due to our hotel being fully booked. But we would love to see you again another time in the future and already look forward to your next stay with us. Simply contact us, we are at your service. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sebastian Manns on 22 Jun 2018
Dear Scott, Thank you very much for your excellent review of our Top Hotel Kraemer. We are very happy that you enjoyed your stay in Koblenz. Upon your next stay in our beautiful city we will gladly be your host again. Simply contact us, we are at your service. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sebastian Manns on 11 Dec 2018
Sehr geehrter Anonymus, vielen lieben Dank für Ihre exzellente Bewertung unseres Top Hotel Krämer. Wir freuen uns alle sehr, dass Sie Ihren Aufenthalt in Koblenz so genossen haben. Schade nur, dass Sie für Ihre Bewertung den Weg der Anonymität gewählt haben. So können wir leider nicht nachvollziehen in welchem unserer Zimmer Sie übernachtet haben und Ihnen auch nicht persönlich für Ihre Top-Bewertung danken. Wir freuen uns aber dennoch, wenn wir Sie weiterhin bei uns Willkommen heißen dürfen. Wir sind auch bei Ihrem nächsten Besuch in Koblenz gerne wieder Ihre Gastgeber. Gastliche Grüße Ihr Top Hotel Krämer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel within wLking distance of shopping and sightseeing
Stayed 1 night in May 2018
Response from Sebastian Manns on 23 May 2018
Dear Anonymous, Thank you for your good review of our Top Hotel Kraemer in Koblenz. We are all happy to see that you enjoyed your stay in our beautiful city. Also we thank you for your appreciation of our convenient location near the town centre. We look forward to welcome you again in our hotel and in our beautiful city of Koblenz in the future. Sincerely Your Top Hotel Kraemer

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay next to the Railway station
The beds were so comfortable....Also the front desk was very helpful...They made dinner reservations, looked up train times, etc. GREAT service.
Response from Sebastian Manns on 12 May 2018
Dear Lisa, Thank you so much for your excellent review of our City Partner Top Hotel Kraemer. We are happy that you enjoyed your stay in Koblenz. Also we thank you for your compliments on our comfortable box-spring-beds. Our employees are always busy with making the stay of our guests as pleasant and enjoyable as possible, and we are glad to see your appreciation of our service quality. We already look forward to your next stay in our beautiful city of Koblenz and will happily be your hosts again. Sincerely Your Top Hotel Kraemer

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sebastian Manns on 27 Apr 2018
Dear Mr C., Thank you very much for your very good review of our Top Hotel Kraemer. We are happy to see that you enjoyed your stay in Koblenz. It was a pleasure for us to be your host and we already look forward to your next stay. We will be happy to welcome you in our hotel again. Sincerely Your Top Hotel Kraemer

10/10 Excellent

Tom Figueira, Carmel NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, convenient place to stay
The hotel is walking distance to Koblenz Hbf. Beautiful hotel that is very well maintained. Hotel staff is very helpful and friendly. Breakfast was fantastic.
Stayed 1 night in Aug 2017
Response from Silke Reitz on 7 Oct 2017
Dear Mr Figueira, Thank you very much for your superb review of our City Partner Top Hotel Kraemer in Koblenz. We have shared your review with our whole staff and everyone was very happy about your appreciation of their work and their friendliness. Also we are glad to see how much you enjoyed our fantastic breakfast buffet. We enjoyed having you as our guests and we look forward to welcome you back again in our hotel and in our beautiful city of Koblenz at any time. Sincerely Your Top Hotel Kraemer Sebastian Manns

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koblez
It was a jewel in a good location. Very friendly staff
Stayed 2 nights in Sep 2017
Response from Silke Reitz on 23 Sept 2017
Dear Gary, Thank you very much for your outstanding review of our City Partner Top Hotel Kraemer in Koblenz. We shared your review with the whole staff and everyone was very happy with your appreciation of their friendliness. We are glad to hear that you enjoyed your stay so much and look forward to welcome you again in our hotel and the beautiful city of Koblenz. Sincerely Your Top Hotel Kraemer Sebastian Manns

10/10 Excellent

Mic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and location
The hotel is very conveniently located just below the Markdtplatz. The room was very nice and spacious, small bathroom but to be expected in Europe. The hotel staff were very helpful and pleasant, very good restaurant suggestions. We did not have a car, but I can see where parking would be an issue, you are in the heart of the old town, so that is to be expected.
Response from Silke Reitz on 20 Sept 2017
Dear Mic, Thank you very much for your excellent review of our City Partner Top Hotel Kraemer in Koblenz. We are happy to hear that you enjoyed your stay so much. All of our staff was very pleased with your appreciation of their work and their helpfulness, when we shared your review with them. We do have a small private parking facility, so when you decide to come back to Koblenz and to our hotel by car, feel free to attend to our friendly staff at the reception upon your arrival. We hope to welcome you again in our house in the future give you all our best wishes. Sincerely Your Top Hotel Kraemer Sebastian Manns

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Silke Reitz on 26 Jun 2017
Dear guest, Thank you very much for your excellent review of our City Partner Top Hotel Kraemer in Koblenz. We are always happy to see that our guests enjoy their stay and we also look forward to welcome you again in our hotel in the future. Sincerely Your Top Hotel Kraemer Sebastian Manns

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Silke Reitz on 14 Jun 2017
Dear guest, Thank you for your good review of our City Partner Top Hotel Kraemer. We are happy to see, that you have enjoyed your stay and we look forward to welcome you in our beautiful city of Koblenz again in in the future. Sincerely Your Top Hotel Kraemer Sebastian Manns

8/10 Good

Gabriele

Liked: Cleanliness, staff & service
Surprisingly good.
Nice clean hotel very close to downtown. Staff were helpful.
Stayed 1 night in May 2017
Response from Silke Reitz on 9 Jun 2017
Dear Gabriele, Thank you very much for your good review of our City Partner Top Hotel Kraemer. We are happy to see that you enjoyed your stay in our house so much. We also appreciate your compliments about our central location and all of our staff was very happy about your appreciation of their helpfulness. We have enjoyed you staying with us as our guest and will be glad to welcome you again in our hotel and in the beautiful city of Koblenz in the future. Sincerely Your Top Hotel Kraemer Sebastian Manns

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very comfortable rooms, with pleasant and helpful staff. My only disappointment is that the hotel offers no food other than breakfast, not even snacks.
Response from General Manager on 4 Feb 2017
Dear Mrs D, Thank you for your excellent review. Since we are a hotel garni, we do not have a restaurant in our house and therefore we are not able to offer any other food than breakfast. But of course, our reception is always at your service for recommendations of nearby restaurants or snack bars. We will be glad to recommend a good place in the vicinity of our house, when you feel like having a little snack or a delicate dinner during your next stay with us. We have shared your comment with the whole staff and everybody was very happy with your appreciation of their hard work. We have enjoyed you being our guest very much and we look forward to welcome you again in our hotel in the future. Sincerely Your Top Hotel Kraemer

10/10 Excellent

helen, germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ..
Lovely hotel .. close to train station! Extremely attentive staff who bent over backwards to help us!! Room was fantastic .. would def stay here again!!
Response from Team Top Hotel Kraemer on 30 Dec 2016
Dear Helen, Thank you for your excellent review of our City Partner Top Hotel Kraemer. Of course we shared your review with the whole staff. We were very happy about your kind words and your appreciation of our efforts to make your stay in Koblenz so very pleasant for you. We also enjoyed having you as our guests very much and we look forward to welcome you again. All of us wish you a Happy New Year. Sincerely Your Top Hotel Kraemer Sebastian Manns

10/10 Excellent

Ifor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to train station Shopping
Nice, very clean, cute upscale boutique hotel - relatively new nice bathroom but small Overall great easy to walk to local shopping district lots of cafes and restaurants safe

10/10 Excellent

Nina, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is terrific!
The hotel was a great choice for us for four day stay for business. The room was clean and well appointed. The beds were very comfortable. The internet was fast. The staff could not have been more helpful as we did not speak German and needed some help with directions. The staff was very cheerful. The breakfast was very good. The location was fine. It was winter and a bit rainy and we were a bit jet lagged so we did not do a lot of sight seeing but we could walk to many restaurants and shops. We had a lovely view of the church across the street. We had our windows closed so if there was road noise we did not hear it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brian, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP Top Hotel
Excellent room, welcoming and eager staff, fantastic breakfast. It was just the parking that let it down.
Response from Silke Reitz on 28 Oct 2015
Dear guest, thank you for your review you have made for our Top Hotel Kraemer. Thank you for the effort you have to made it. we have discussed your review with our staff, they all where more than proud about your words of praise. At your next stay we will assist you with the parking. Across the street you will find a big parking house-with more than 300 places. We are lookig forward to welcome you again in our house and we wish you all the best. With hospitable greetings Silke Reitz Team Top Hotel Kraemer

6/10 Okay

Barbara, MA

Liked: Cleanliness, staff & service, room comfort
Near train station
It was just an overnight stop for us, so we appreciated the short walk to the hotel and the ease in finding it. The hotel is nice, but somewhat dated. We didn't stay long enough to get a sense of the town, so I don't know how appropriate it is to the area.
Response from Silke Reitz on 28 Oct 2015
Dear guest, thank you for your review you have made for our Top Hotel Kraemer. Thank you for the effort you have to made it. We are looking forward to welcome you again in our house (longer than just one overnight stay) to learn more about our house and the beautifull surrinding. With hospitable greetings Silke Reitz Team Top Hotel Kraemer

10/10 Excellent

Danna, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Koblenz
Found this hotel on Expedia and quite loved it. Staff was very kind and helpful. Room was clean and very pleasant. Shower was a bit cramped. Breakfast was the best we've had in Germany. Totally worth the extra cost. Would totally recommend this hotel
Response from Silke Reitz on 31 Oct 2015
Dear guest, thank you for your exzellent review you have made for our Top Hotel Kraemer. Thank you for the effort you have to made it. Be insured that we will do our very best to keep this high quality standards. We are looking forward to welcome you in our house. With hospitable greetings Silke Reitz Team Top Hotel Kraemer

10/10 Excellent

Margaret, Bhill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mags & Amanda's tour of Germany
Great hotel located centrally to both station and old town. Highly recommended.
Response from Silke Reitz on 28 Oct 2015
Dear guest, thank you for your great review you have made for our Top Hotel Kraemer. Thank you for the effort you had to made it. We are looking forward to welcome you again soon in our house- you are always very welcome. With hospitable greetings from Koblenz Silke Reitz Team Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay in between train connections.
Very clean, well managed property close to Koblenz train station. Only comfort drawback was the open window necessary to beat the VERY unusual hot weather Germany was experiencing. The stay was most satisfying.
Response from Silke Reitz on 31 Oct 2015
Dear guest, thank you for your review you have made for our Top Hotel Kraemer. At you stay we have a big heat wave. For your next stay we recommend you a room in our Superior class (with air conditioning). We are looking forward to welcome you again in our house and we wish you all the best. With kind regards Silke Reitz Team Top Hotel Kraemer

8/10 Good

Warren, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little too far from main attractions
About 30 min walk to German Corner and all the Old Town attractions. Other than that, staff are very friendly and room clean.
Response from Silke Reitz on 28 Oct 2015
Thank you for your review you have made for our Top Hotel Kraemer. Thank you for the effort you have to made it. We gave your words of praise to our staff- they all where more than proud about it. We are looking forward to welcome you again in our house and we wish you all the best. With kind regards Silke Reitz Team Top Hotel Kraemer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
After we found the hotel location and were shown into the secure parking area in back, the concierge - receptionist - manager directed us to our spacious, beautiful and very clean room. Giving us a map, she advised us how may walk around the city center, see the sites in the evening and enjoy a relaxed, traditional German dinner. Having walked many miles during the day (Cochem castle and Eltz castle, as well as our evening stroll) probably contributed to our great night's sleep; but the wonderful shower, black-out shades and inviting bed were most inviting!
Response from Silke Reitz on 28 Oct 2015
Dear Guest, thank you for your great review you have made for our Top Hotel Kraemer. Thank you for the effort you have to made it. We have discussed your review with our staff- they all where more than proud about your words of praise. We are looking forward to welcome you again in our house and we wish you all the best. With kind regards Silke Reitz Team Top Hotel Kraemer