Iwo Jima Yoga Holidays

We arrived very late and everyone was very nice. The room was clean. The only thing is I wish they told us a little more about what all the hotel has. Things that maybe included. This did not take away from out experience. I would stay here again if we would come back to NYC.

Staff were wonderful as always.

Best place to stay in Times Square! Rooms feel like new and convenient to everything!

Should have trusted my gut to see reviews first. For a hotel with some status. $1k a night that doesn’t provide a kettle, coffee machine, bath room slippers. Has to be requested for. (And was told subject to availability and was lucky to have gotten it from the housekeeping staff) seriously? Friends also stayed in the suite, SUBPAR standard service etc for $2k a night. They are members and will have more to review. Front service staff for checking in. Wow..leaves much to be desired. Make staff were just cordial and dead pan. Been to so many hotels and the price? This is really disappointing. Even a $200:night hotel at indigo NY gave better service and had EVERYTHING. Saving grace? The Porters and doormen were exceptional along with the Housekeeping staff. THEY were the ones that gave 10/10 service.

Staff was great and hotel had a great vibe

Staff not friendly at all, no valet either

Everyone from the valet to concierge to check in and the housekeeping staff exhibit the utmost care and full service you don’t often see in many hotels despite it being a service industry centering in hospitality. We were extremely taken care of and anything we needed were attended to smoothly and promptly. Love having text ability also for the service team to check in and let guests know they can easily have needs met easily and well met! Would happily recommend and look forward to staying again! The room we had was king suite with double pull out and the space was generous and the amenities and modern separate toilet area for Shower and sink area was greatly appreciated. Love the filtered water station and complimentary water bottles to take out while out walking around town! Such a great thought and truly appreciated. Love the in room newpreaso unit and filtered water dispenser. Amazing! Love the fluffy robes and slippers - so cozy and soft!!

The only complaint I have is they didn’t have hot water

Staff were wonderful as always.

We arrived very late and everyone was very nice. The room was clean. The only thing is I wish they told us a little more about what all the hotel has. Things that maybe included. This did not take away from out experience. I would stay here again if we would come back to NYC.