Pacific Coast Waterpark Holidays

Overall, below average for all-inclusive hotels I have been to in the last 20 years. It’s clean and the rooms were clean with comfortable beddings. Problems: 1. Staffs were hit and miss. Some are nice but some are rude 2. We had a leaky toilet we reported the first day. No one came out to address the issue. 3. Shower water pressure was horrible, from all three bathrooms we had. 4. Never had a hot shower. No hot or even warm water came out of our faucets/showers. 5. Timeshare marketing. Please stop, no one wants to spend two hours of their valuable time while on a vacation 6. We went to the buffet every day, and they offered the same food every day. Very limited menu. Good: 1. Comfortable beddings 2. Good sound proof room even being right next to the pool Conclusion: I don’t think I will stay there again and can’t recommend it to anyone I know. The hotel has no color or flavor. Nothing memorable, just a good hotel to sleep in.

We loved our stay with young kids, the best part about this resort is the staff! So attentive and kind and handled any request we had. The kids pool are was amazing and food was the best we have had at an all inclusive. The rooms definitely beed to be upgraded but everything was clean and a/c worked. Overall a great stay!