Ko Ngai Waterpark Holidays

You hear everything in your room. The door frames could use some rubber seals to soften the door slamming of the staff and the guest. Great view of the sea.

My husband and I stayed here feb 14-17 in the honeymoon suite, which I found amusing as it was connected to the spa next door. It was complicated to find we were told to go back and forth from Railay Resort which is separate from Railay Village Resort but close to each other. We got frustrated and told the Railay Resort somebody from the Village resort was going to have to come get us because our travel was extensive and we weren't going to walk back again which they accommodated and someone came to walk us back with our luggage to the correct resort which we would've never found ourselves so beware of that. The room itself was cool, we had gotten used to the hard beds at this point during our travels but the a/c worked well. The Jacuzzi part of the suite was pretty it looks just like the pictures. Only inconvenience there was that the water never got beyond a luke-warm. Its close to lots of bars which is where we ate we thought the "restaurant" associated with the hotel was a waste of time but overall we spent more time away from the villa than inside it, it worked for our travels although I would recommend bringing some things (alcohol, ice, snacks) for the coming and going.

The Staff are so kind and show what true customer service is. I also would like to send a special Thank you to Rose the day trip organiser, she is fantastic at her job. The location hotel is perfect a 5 min walk if that from the beach and easy access to nearby bars.The pool is also a nice size and breakfest has a nice selection.

Lovely rooms and property. Fun to explore with family—we saw all kinds of lizards, monkeys and birds. Some staff were great-very friendly. Front staff couldn’t tell us anything about the restaurant and cleaning staff came at odd times and left garbage outside for hours. Overall the price point is worth it but staff could be more helpful and restaurant for dinner could be cheaper.

Great location, walking distance to the restaurants and bars. And only 5 min to the beach

it's ok, it looks like it was a great spot when it was newly open. The place has a lot of potential but it definitely needs better maintenance. The food could be much better but it's definitely an okay option to stay in Krabi. The location is ideal for those looking to relax, and you can book your excursions with the Hotel concierge.

Very nice property, nice staff!

Top tier stay. Everything about this place is worth every Baht haha