Altos de Chavon Village Waterpark Holidays

Lugar inigualable en atención,profesionalidad, servicios y refinamiento en la atención al cliente. Un lugar que sin duda alguna te hace olvidar el mundo exterior. Mis felicitaciones y agradecimiento a todos sus trabajadores y gerencia.

This is our second time at the Finest and it was excellent. Love it because they are designed for families with children (toddlers). Loved that they have a baby gym, areas for each range of ages.

The staff was wonderful. Rodney was our butler and he was on top of everything. He took care of all our dinner reservation upon checking in and even accommodated a last minute change. Our pool and beach attendant was Diana. She was remarkable!!

Amazing service and good food variety. Food options was my main concern and decision making and it didn't disappoint. All kinds of food to choose from. I have a sweet tooth and the dessert options and fruit were amazing. They also have a fresh juice station at the buffet where you can get watermelon, orange, cantaloupe and other fruit juices with no sugar no additives, just straight from the fruit. One of my favorite spots was the french style cafe. Plenty of delicious pastries and coffee options. Definitely will be back to Mirage.

Beautiful if you don't look too closely. Pools are plentiful and appears clean but they're not. Room service is limited for non-privliege guests, el mercado buffet is very limited, snack hut on el beso side is disappointing. If you're going to offer savory crepes, then make them right! I got a warm plain crepe and 5 mozzarella balls with cherry tomatoes on the side as "the caprese". I assumed the mozarella would be melted within the crepe...it was not. The sad tacos they offered one day tasted like last night's leftovers....hard tortillas, overcooked beef and veggies. Servers not welcoming either. Didn't seem to like being there. I understand it's hot, but do your job if you expect a tip. I'm not tipping for attitude. Junior rooftop suite was nice though. Lovely private space, great for nude tanning! Minibar not consistently stocked. Had to call thrice during my 2 week stay to inquire. Guest services....i don't understand their function. I did not find them helpful and actually they called my room 3 times and whatsapped me twice to ask about my experience but did nothing to improve it. Despite advertising airport shuttle service, they actually mean they'll call a $70 taxi for you. Save yourself the hassle and make your own transportation arrangements. Lesson for the future! Pool bar and service were good. Ocean not accessible due to the mountains of sargassum. Nature can't be stopped, but comp your guests since we're losing access to a main attraction of your resort.

Lugar inigualable en atención,profesionalidad, servicios y refinamiento en la atención al cliente. Un lugar que sin duda alguna te hace olvidar el mundo exterior. Mis felicitaciones y agradecimiento a todos sus trabajadores y gerencia.

This is our second time at the Finest and it was excellent. Love it because they are designed for families with children (toddlers). Loved that they have a baby gym, areas for each range of ages.

The staff was wonderful. Rodney was our butler and he was on top of everything. He took care of all our dinner reservation upon checking in and even accommodated a last minute change. Our pool and beach attendant was Diana. She was remarkable!!