Crans-Montana Ski Area Waterpark Holidays

We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.

This was a great boutique hotel. It’s in the quieter area of Zermatt so you have to walk down to the main town area but that just adds to the charm! The views of the Matterhorn were amazing. The spa was lovely as well.

Great staff and perfect service! We will come back every time we visit Geneva

Excellent breakfast, very nice neighborhood with lots of restaurant choices.

Good price, cute rooftop bar, comfy bed and AC. The only downside is parking .... expect to pay $150 for two nights in a public parking garage they partner with. They offer a 20% discount but finding the office in the parking garage that validates the ticket and issues the discount is another challenge.

A wonderful stay with our little toddler. Great for families. Bus stop so close and efficient. Staff are wonderful, always asking if you need anything. Only thing I would suggest to make it even better is a varied breakfast as the same thing everyday can get boring especially as it's paid for. Otherwise, views, location and staff all were 10/10

The absolute finest service I have ever experienced in all of my years! Our stay was so perfect we have booked the hotel for next year. The attention to our needs as well as every detail was far and above any expectation imaginable. Special thanks to Aderina, Massi, Alexandre, and the fabulous Heni! Also I must mention Camille for taking care of us and all of our requests. Finally to Antoni. A true leader, gentleman and consummate professional! They gave us a stay of a lifetime! A true masterpiece on every level! We look forward to our return next year! With pleasure, the Byrum’s. USA