North Shore Waterpark Holidays

The site itself was super clean and close to all amenities. Across the road is the surfboard beach alley and you're right there on Waikiki Beach. Recommend 1000%

We stay at this property, usually about one Week a year. Over the last five years they have consistently. Taken away amenities. The lotion that they give you for your room. No longer Has a pleasant Coconut smell to it. They've changed the Lotion to a much Less expensive lotion. They have stopped doing daily maid service For your room. The most they will come to your room is every other day or every 3rd day. We just stayed for a full week. And received maid service one time. The Monkey Pod restaurant Will not give you honey For your tea or coffee They will put hot water in a little bit of honey So it's more like honey water and not honey. If they keep eliminating. Amenities. There won't be Many reasons to stay here. It has always been a lovely Well run resort? But every time we go there. We get closer to not going there any longer. There is also. Strangely enough, no happy hour,at the bar at the pool. So if you are looking for a happy hour, You need to leave the property entirely. This may be the only hotel I'm familiar with in Hawaii that no longer has happy hour.

Friendly staff, unique to resort

TRIP RUINED BY BUILDING WORKS I spent a fortune on one of the best rooms and the room was truly stunning but the pool experience was terrible. They had full construction going on at the Tower and the noise ruined my trip. I tried sitting with ear plugs in but all I heard was drilling and dust everywhere. The hotel itself is ridiculously stunning and I will always love this hotel but there are a few pointers. Aggressive breakfast staff. Unfriendly and pushy. In out mentality with no kindness or Aloha spirit. Felt like New York. My maid was horrible. She was definitely looking for tips and would fake this ‘what room are you in?’ chat but when we were struggling to pack and leave our room she became unfriendly and grumpy. Also an older Hawaiian pool attendant shouted at me like a child to move my pool lounger. Very very rude!!! This man genuinely shouldn’t be working here as he lets your hotel down. So beautiful hotel, BAD STAFF! And no disclosure on building works.

Very serene, peaceful and relaxing. A wonderful hotel !

Amazing place and incredible staff

We stay at this property, usually about one Week a year. Over the last five years they have consistently. Taken away amenities. The lotion that they give you for your room. No longer Has a pleasant Coconut smell to it. They've changed the Lotion to a much Less expensive lotion. They have stopped doing daily maid service For your room. The most they will come to your room is every other day or every 3rd day. We just stayed for a full week. And received maid service one time. The Monkey Pod restaurant Will not give you honey For your tea or coffee They will put hot water in a little bit of honey So it's more like honey water and not honey. If they keep eliminating. Amenities. There won't be Many reasons to stay here. It has always been a lovely Well run resort? But every time we go there. We get closer to not going there any longer. There is also. Strangely enough, no happy hour,at the bar at the pool. So if you are looking for a happy hour, You need to leave the property entirely. This may be the only hotel I'm familiar with in Hawaii that no longer has happy hour.