Caribbean Waterpark Holidays

Overall rating is give it a solid 3. Resort: The resort is massive. It’s comprised of 5 sections and you ideally will need to take shuttles to visit the beach or some of the restaurants. The resort upkeep is impressive. From lawn care to making sure the resort looks well manicured. Room: Considering what the resort looks like, I was disappointed with the room. While fairly clean, you can tell the furniture was older, areas of the walls were visibly touched up with paint to give it a “clean look” but looked like a poor job. The bed wasn’t the most comfortable and felt as if you were laying on an old spring mattress. The bathroom was very dated, mirror had much wear with discoloring that’s hard not to stare at and due to possible years of water stains, we never used the hot tub. Food: I was pleasantly surprised at the food. The buffet was solid yet still my least favorite of the food. Some of the stations lacked signs for the dishes so sometimes hard to know what you’re getting. Mexican Restaurant was fantastic and wife wanted to eat there everyday. Indian Restaurant was delicious and surprisingly my favorite. Italian Restaurant was great and Italian is personally my least go to living in the states. Brazilian was awesome as well. Hospitality: This is hands down where I felt like the resort excels at. Despite having a giant water bug/roach (due to massive rain) visit us in our room, the staff quick to react. Made restaurants fun and made you feel welcomed.

Manuel and maxiuwa were very nice and helpful

Our 3rd time this year staying here and we love it. Can’t wait to be back

A lot of sight seeing

Beautiful beach views and access. Spacious and clean rooms. Easy transport from Reef to other Atlantis hotels.

THE ROOMS NEED MORE MAINTENANCE , RUGS WHERE DIRTY , SOME WATER BUGS ,NOT ENOUGH. TOWELS ,SWIM UP POOL DIRTY , WHICH COST EXTRA TO HAVE IN THE ROOM ,

Our 3rd time this year staying here and we love it. Can’t wait to be back

Everyone was super nice and very service driven. Many practiced anticipatory service well. Restaurant food was very good and plenty of options. Facilities were huge plenty to do everyday everywhere. Room service was fast and they follow up right away loved that. Check in was very friendly and super efficient Johan at check in desk is awesome a five star employee ! Rosa the hostess and Irania the server were both wonderful everyday we had breakfast and lunch. Keep up The great work and keep improving, will be back soon.

Everyone was super nice and very service driven. Many practiced anticipatory service well. Restaurant food was very good and plenty of options. Facilities were huge plenty to do everyday everywhere. Room service was fast and they follow up right away loved that. Check in was very friendly and super efficient Johan at check in desk is awesome a five star employee ! Rosa the hostess and Irania the server were both wonderful everyday we had breakfast and lunch. Keep up The great work and keep improving, will be back soon.

Beautiful hotel and the food was very good

Overall rating is give it a solid 3. Resort: The resort is massive. It’s comprised of 5 sections and you ideally will need to take shuttles to visit the beach or some of the restaurants. The resort upkeep is impressive. From lawn care to making sure the resort looks well manicured. Room: Considering what the resort looks like, I was disappointed with the room. While fairly clean, you can tell the furniture was older, areas of the walls were visibly touched up with paint to give it a “clean look” but looked like a poor job. The bed wasn’t the most comfortable and felt as if you were laying on an old spring mattress. The bathroom was very dated, mirror had much wear with discoloring that’s hard not to stare at and due to possible years of water stains, we never used the hot tub. Food: I was pleasantly surprised at the food. The buffet was solid yet still my least favorite of the food. Some of the stations lacked signs for the dishes so sometimes hard to know what you’re getting. Mexican Restaurant was fantastic and wife wanted to eat there everyday. Indian Restaurant was delicious and surprisingly my favorite. Italian Restaurant was great and Italian is personally my least go to living in the states. Brazilian was awesome as well. Hospitality: This is hands down where I felt like the resort excels at. Despite having a giant water bug/roach (due to massive rain) visit us in our room, the staff quick to react. Made restaurants fun and made you feel welcomed.