North America Spa Holidays

I loved the Palazzo and Venetian properties!

The property was in very clean shape for being under a bit of construction. I didn't like I had to take 2 elevators to get to lobby from my room and nobody told me, I had to figure it out on my own. Room 8527

Love that it’s smoke free, felt so clean walking into the hotel at the end of a busy day in Vegas!

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

Everything was spot on no complaints at all friendly staff and pools and casino floor was clean.

I loved the Palazzo and Venetian properties!

The property was in very clean shape for being under a bit of construction. I didn't like I had to take 2 elevators to get to lobby from my room and nobody told me, I had to figure it out on my own. Room 8527

Love that it’s smoke free, felt so clean walking into the hotel at the end of a busy day in Vegas!

I loved the Palazzo and Venetian properties!

The property was in very clean shape for being under a bit of construction. I didn't like I had to take 2 elevators to get to lobby from my room and nobody told me, I had to figure it out on my own. Room 8527

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

I loved the Palazzo and Venetian properties!

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

There’s a security deposit you have to pay when you check in. We stayed 4 nights and it was $600.