United States of America Spa Holidays

I enjoyed our stay at the Grand. We stayed at a Restore room and it was great. No smell of cigarette at all. The shower was amazing. Their shower products were wonderful. Housekeeping cleaned our room everyday. However when we first got to the room, the cable TV wasn't working. I had to call for service twice. We left and when we came back it was fixed. I like the choices of sit-down and fast food places to eat. I loved that Starbucks was right there when I exited the elevator. The only thing that I think was missing, was a bigger store to buy larger size water and more selection of snack foods. They have 2 tiny quick stop stores, in case you need water or mat be a bag of chips. Other than that, I will stay there again.

This is a beautiful property with a lot of restaurants and shops. The Sphere is connected to it through an indoor walkway. The hotel feels safe and there is security at the elevators to the rooms.

Absolutely wonderful

Everything is just ok

Check in was a nightmare, over an hour, got there 530 and didn’t get into room until 7. Tried online check in and after finishing process turns out they had closed the kiosks to get the keys so total waste of time. Rest of stay was great though, awesome room, great restaurants and the show Absinthe was 10/10. They just need to be able to handle check ins for the size of the resort.

The renovations give the hotel a fresh and modern look with a great working air conditioner. The only drawback back is late check-out requests come at a charge. This one issue will keeps us from staying here again

This is a beautiful property with a lot of restaurants and shops. The Sphere is connected to it through an indoor walkway. The hotel feels safe and there is security at the elevators to the rooms.

Absolutely wonderful

The renovations give the hotel a fresh and modern look with a great working air conditioner. The only drawback back is late check-out requests come at a charge. This one issue will keeps us from staying here again

Beautiful place. HOWEVER- The cool cavern pool is part of the Spa. You have to book that in advance. That is a bit of a bait and switch as they make it seem like it is the standard pool you can just go to, which is definitely s NOT.

This is a beautiful property with a lot of restaurants and shops. The Sphere is connected to it through an indoor walkway. The hotel feels safe and there is security at the elevators to the rooms.

Absolutely wonderful

Everything is just ok