Isla Contoy Ski Holidays

Staff not very accommodating especially compared to other all inclusive resorts in the area.

Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Great place, clean and awesome staff and shows

The hotel, food, and property were great. Both restaurant managers were excellent. The only problem we had was the high pressure sales that continued throughout the whole vacation. At first it was the vacation club and then it continued with tours, shows etc. there was just too much pressure and pushy people. We will go back but will try a different hotel.

Everything was great. Buffet food and room service were ok but the restaurants were amazing.

Excelente lugar muy limpio

The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children

Staff not very accommodating especially compared to other all inclusive resorts in the area.

Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.