Achterhoek Ski Holidays

The staff was amazing location incredible

Very nice hotel in a quiet area but not too far from everything,the staff were friendly and helpful. There is a lovely bar and seating area ,we would definatley stay there again,it’s also only a 10minute walk from the train station,don’t bother with taxis. Plenty of cafes and restaurants near by as well .

Decent hotel in a good location. My complaint is with check in and the failure of the property to do what they said they would. The day before our arrival, we confirmed there would be someone at the hotel when we arrived from the airport. Alas, we showed up in that confirmed timeframe to a locked front door, not even able to get into the property. Had it not been for a cleaner showing up to work and letting us in, we would have to wait out on the street even longer with our luggage. As it was, we wasted about an hour of our limited time in Amsterdam waiting, which colored our experience from the start. Staff had arranged AI responses to chat inquiries that we sent - in this case that was not helpful. Maybe the hotel could start arranging for an activated front door key and wifi access instructions to be sent earlier to avoid this for others. Aside from this hiccup on the front end, if you don’t normally need things from hotel staff, this one is just fine once you’re checked in - walkable to transit and the Albert Cuyp market and easy to get to canals, museums, and the airport.

The hotel is very good. The location is wonderful. The staff was very considerate and helpful.

The hotel is very good. The location is wonderful. The staff was very considerate and helpful.

The staff are excellent (especially the concierge and door staff), and location is superb but the building is just awful. I could hear people in adjacent rooms talk, anyone walking anywhere create a boomy low-end thud that pressures the ears, and for whatever reason the people I shared the bed wall with had a daily need to bang violently on the wall -- but only once (!!) and at around 8am. To make matters worse - all rooms have the same tired soft to the point of being painful and impossible to sleep on mattresses, compensated for by toppers which make the situation worse. It took 3 days to sort out some sort of a replacement topper which made the mattress bearable. If I hadn't been in town for a conference and had to be out for work all the time, I would have moved out of this hotel on the first day. I'm never coming back here again.