United Arab Emirates Ski Holidays

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

The hotel staff was excellent. My only complaint is that we paid for amenities that were not available. The hotel club lounge was under renovation and not available. We choose the upgrade so that we would have that amenity. We were not told until after we upgraded that there wouldn’t be access to the lounge. The hotel did give us credit to use at one restaurant and room service. Make sure if you book business or executive suites that the club is still not under renovation.

It was clean quiet and safe, the attendant was very friendly

It is very good but would be better with frequent shuttle Srvc to mall and beach

Property and its amenities are somewhat dated but location is good and staff are helpful

The hotel staff was excellent. My only complaint is that we paid for amenities that were not available. The hotel club lounge was under renovation and not available. We choose the upgrade so that we would have that amenity. We were not told until after we upgraded that there wouldn’t be access to the lounge. The hotel did give us credit to use at one restaurant and room service. Make sure if you book business or executive suites that the club is still not under renovation.

Expensive! but totally WORTH IT