Saudi Arabia Scuba Diving Holidays

Staff was nice .. Room furniture was old and not well cleaned. The bed was comfortable. The bathroom was clean but had water leaking below the sink.

Clean place. Flow of water in baths need attention

The hotel is in outdated given current standards. For a 5* hotel it was disappointing that the upkeep of the hotel was poor. In addition, we booked a fountain view room but ended up with a room with no view in particular. Perhaps, we should have stuck with Ritz Carlton

My family and I had great time

The hotel was amazing. Staff and everyone was super nice and helpful

The hotel is in outdated given current standards. For a 5* hotel it was disappointing that the upkeep of the hotel was poor. In addition, we booked a fountain view room but ended up with a room with no view in particular. Perhaps, we should have stuck with Ritz Carlton

My family and I had great time

It's a nice hotel. Very new and very stylish. However, their breakfast service could have been better. The staff seemed uninterested in checking on the guests, and also forgot requests made by guests. The breakfast area was clean, comfortable and spacious. The cut fruits were delicious - amongst the best I have had in a long time. But other breakfast items were very average. Surprisingly, their in-room dining service was excellent. Their UmAli dessert is a must-try. Special shout out to Mohamed who brought meals to my room on two occassions for his courtesy and professionalism. The housekeeping staff also did a great job. They need to tag their two entrances (on opposite sides) on Google maps because Uber drivers and customers often get confused on where exactly the pick up is. While the hotel is strategically located close yo Al-Balad, there isn't much to do in the immediate vicinity of the hotel.

Staff was nice .. Room furniture was old and not well cleaned. The bed was comfortable. The bathroom was clean but had water leaking below the sink.

Clean place. Flow of water in baths need attention

The hotel is in outdated given current standards. For a 5* hotel it was disappointing that the upkeep of the hotel was poor. In addition, we booked a fountain view room but ended up with a room with no view in particular. Perhaps, we should have stuck with Ritz Carlton