Yeongjong Island Romantic Holidays

Amazing staff. They provided late checkout upon request and were able to store my luggage for me for a few hours even after checkout. Room was good, but the bathroom could do with some work. The shower stall water was slow to drain and the bathroom door was a little stiff.

Clean and good for 1 or 2 persons

Most staff members are nice but the guy at the front desk is not. He looks grumpy.

The walls are a little thin, so we could hear other guests coming and going. Otherwise, everything we hoped for.

We stayed here for 5 nights with family of 3 ( 2 adults and 1 kid, 7 years old) . The hotel modern, clean, and well-located without being noisy. It’s ideal for traveler's who want comfort and convenience without luxury pricing. The cons :The overall experience very impersonal as the service leaned too heavily on automation with limited in person support lacking the warmth or attentiveness expected from a 4-star hotel.Moreover, The room temperature was uncomfortably warm during the hot summer, and our daughter even suffered a nosebleed as a result. We requested the concierge to lower the temperature, but since the hotel uses a centralized air conditioning system, they were unable to adjust it. Instead, they provided us with a small electric fan, which offered little relief.

As a VIP member, I did not receive any special treatment or upgrades. The breakfast was very disappointing, and it’s not worth of the money. I should’ve booked other place. I don’t see it as a 5 star hotel.

Amazing stay at The Ambassador Seoul! Impeccable service, elegant rooms, and stunning Namsan Tower views. Top-notch dining and perfect location near attractions. Staff went above and beyond. Highly recommend for luxury and comfort in Seoul! Can’t wait to return.

Great experience, will stay here again.