Dagana Department Romantic Holidays

The location was perfect. We were traveling with 2 adults and 2 kids so the room was kind of cramped, but the amazing rooftop deck made it worth it. If it were just the 2 of us it would have been excellent size. The staff were so friendly. Sandra was a gem when it came to checking us in and there was a maintenance guy who we didn’t get his name, but he was so nice and made sure he set up the sofa bed to be extra comfy for my nephew. He would greet the boys with high fives and that made them feel special. Because of the staff we would definitely stay here again in the future.

Despite some of the other negative reviews we read about staff being rude and dismissive, we did not encounter any of that. From check in to check out, everyone was very kind and accommodating. Our room was clean with great views and housekeeping made sure we always had fresh towels and our trash was taken out every day. Beware however there are no microwaves so don’t plan on being able to eat leftovers (or make popcorn or mac n cheese if you have little kids lol). Cannot beat the location though, right in the middle of Times Square. My only complaint is there are 2 restaurants (technically three if you count the very fancy rotating one on the top of the hotel The View) but the other two (Broadway Lounge and Revel & Rye) have the exact same menu so not really two restaurants in my opinion. Food was very ok and not very much variety. Also very expensive but honestly it’s expensive everywhere around there. Overall a great place and I would stay again.

I enjoyed my stay, great location, stylish hotel and overall great experience. I’ll be back on my next visit,

NYC is expensive so 500 a night is the going rate for a decent hotel. We chose this place because its was close to our daughter’s apartment. Again not bad and 20 minutes walking distance to Penn station. Room is a bit small but well decorated and very clean.

Staff was friendly. Wish room was a big larger and had a mini-fridge (to put things in not just hotel selling drinks) / coffee maker. I think those two things would have made a difference.

My stay at The Plaza was absolutely unforgettable and worth every penny!!! If you have the Plaza on your top choices, choose the Plaza, you won’t regret it. From the moment I arrived, the customer service was exceptional. The staff was incredibly kind, attentive, and always willing to help with anything I needed. The room was stunning, elegant, and beautifully maintained. The bedding was unbelievably comfortable, making it hard to get out of bed each morning. I also loved the bathtub, and the fact that the water gets wonderfully hot was a huge plus because that is exactly how I like it after a long day in the city. The spacious closets were another luxury touch that made the stay feel even more elevated. The 24/7 room service was delicious and so convenient, which made relaxing at the hotel even better. The location truly cannot be beaten. Being directly across from Central Park and steps away from some of the best high-end shopping in NYC made the experience even more special. The Plaza is truly a gem of New York City, and I cannot wait to come back!!!

I enjoyed my stay, great location, stylish hotel and overall great experience. I’ll be back on my next visit,

Despite some of the other negative reviews we read about staff being rude and dismissive, we did not encounter any of that. From check in to check out, everyone was very kind and accommodating. Our room was clean with great views and housekeeping made sure we always had fresh towels and our trash was taken out every day. Beware however there are no microwaves so don’t plan on being able to eat leftovers (or make popcorn or mac n cheese if you have little kids lol). Cannot beat the location though, right in the middle of Times Square. My only complaint is there are 2 restaurants (technically three if you count the very fancy rotating one on the top of the hotel The View) but the other two (Broadway Lounge and Revel & Rye) have the exact same menu so not really two restaurants in my opinion. Food was very ok and not very much variety. Also very expensive but honestly it’s expensive everywhere around there. Overall a great place and I would stay again.

NYC is expensive so 500 a night is the going rate for a decent hotel. We chose this place because its was close to our daughter’s apartment. Again not bad and 20 minutes walking distance to Penn station. Room is a bit small but well decorated and very clean.