Oahu Romantic Holidays

I'll start by saying the only reason they got 3 stars instead of 2 is because the ocean front view was great. Now for the bad. It started with finding out they only offer valet services when I go there, no mention of that when I booked at $60/day. Then the elevators didn't work properly making you go to the 3rd floor and tell an attendant what floor you wanted, both up and down. The first night I was there they had a malfunction in their fire alarm that evacuated the entire building in the middle of the night. We had to walk down all the stairs, wait over 20 minutes for the staff to figure anything out. Then, by the time they figured it out, they just said false alarm and walk away from us. After a while a guest found a way to open the the stair ways and we walked all the way back up. Up in the room it's pretty dated, down to the popcorn(asbestos) ceilings. The window curtains snagged on the rail constantly and always let light in of the left side if you tried to sleep in. On the 3rd day the valet screwed up the cars, creating a 20 minute delay making us miss a reservation. The staff was mixed. Some where very nice, some were snobby and acted like they didn't want to talk to anyone despite that being their job. At the end of the day this was supposed to be a 4 star hotel but the only part that felt like it was the location. The rest was 2 star hotel level, maybe.

Beautiful hotel, great location and the seal basking in the sun all day behind the hotel was a bonus.

We had an amazing time at the Royal Hawaiian. From the moment we checked in to checking out, we had a perfect stay. Everybody was extremely friendly, food and drinks were perfect, room was great. You cannot beat the location! Will definitely be back!

The room was very clean and well serviced throughout. The hotel amenities were terrific. We enjoyed our stay, thank you

Everything wonderful

We had an amazing time at the Royal Hawaiian. From the moment we checked in to checking out, we had a perfect stay. Everybody was extremely friendly, food and drinks were perfect, room was great. You cannot beat the location! Will definitely be back!