Manila Romantic Holidays

Friendly housekeeping staff and very good breakfast. Great stay overall!

Pretty much everything. From the moment you arrive, the service is incredible. I had a suite which was huge and with a view of the beautiful pool area. The lobby with the amazing pianist, Christmas tree and all decorations was stunning. Breakfast is so good and has everything you could ever want. Afternoon tea is not to be missed but the highlight for me was Evening Cocktails where the food and drink is superb but the service even better with the gentleman making cocktails (sorry I am old and forget names) worthy of particular mention, even leaving the bar to get his favourite bourbon to make one drink for me. I really don't have a bad word to say about this place. The only other hotel in the world I have stayed in that is up there with this is Shangri-la in Boracay and that's probably only because of the location on the beach, and jacuzzi on the balcony!

Room was very clean and spotless. Staff were very courteous

This unplanned trip to the Philippines—my first in almost four decades—brought me to this hotel because of its proximity to Asian Hospital, and it turned out to be an excellent choice. I travel frequently and stay in many properties worldwide, yet the hospitality here stands out for its genuine care and consistency. From the moment I notified the hotel of my late arrival, the service was exceptional. I was met at the airport, assisted with luggage, guided through the check-in process, and welcomed at the Executive Lounge with sincere warmth after a 25-hour journey. Throughout my stay, every department—concierge, security, lounge, dining, housekeeping, transportation, and management—has demonstrated remarkable attentiveness. Staff remembered my preferences, noticed when I hadn’t eaten, checked on my well-being, and even helped me when I felt unwell. The breakfast and dinner teams worked seamlessly during busy periods, always with professionalism and kindness. Housekeeping added thoughtful touches that made my room feel like home. Even when small issues arose, management resolved them promptly and with care, turning potential frustrations into positive experiences. Staying for more than 45 days could have been challenging, but the warmth, consistency, and dedication of the entire team made me feel safe, welcomed, and genuinely cared for. I am deeply grateful for the exceptional service and hospitality I experienced throughout my stay.

The service and the atmosphere at the club lounge

Room was very clean and spotless. Staff were very courteous

Pretty much everything. From the moment you arrive, the service is incredible. I had a suite which was huge and with a view of the beautiful pool area. The lobby with the amazing pianist, Christmas tree and all decorations was stunning. Breakfast is so good and has everything you could ever want. Afternoon tea is not to be missed but the highlight for me was Evening Cocktails where the food and drink is superb but the service even better with the gentleman making cocktails (sorry I am old and forget names) worthy of particular mention, even leaving the bar to get his favourite bourbon to make one drink for me. I really don't have a bad word to say about this place. The only other hotel in the world I have stayed in that is up there with this is Shangri-la in Boracay and that's probably only because of the location on the beach, and jacuzzi on the balcony!

The service and the atmosphere at the club lounge

Friendly housekeeping staff and very good breakfast. Great stay overall!

This unplanned trip to the Philippines—my first in almost four decades—brought me to this hotel because of its proximity to Asian Hospital, and it turned out to be an excellent choice. I travel frequently and stay in many properties worldwide, yet the hospitality here stands out for its genuine care and consistency. From the moment I notified the hotel of my late arrival, the service was exceptional. I was met at the airport, assisted with luggage, guided through the check-in process, and welcomed at the Executive Lounge with sincere warmth after a 25-hour journey. Throughout my stay, every department—concierge, security, lounge, dining, housekeeping, transportation, and management—has demonstrated remarkable attentiveness. Staff remembered my preferences, noticed when I hadn’t eaten, checked on my well-being, and even helped me when I felt unwell. The breakfast and dinner teams worked seamlessly during busy periods, always with professionalism and kindness. Housekeeping added thoughtful touches that made my room feel like home. Even when small issues arose, management resolved them promptly and with care, turning potential frustrations into positive experiences. Staying for more than 45 days could have been challenging, but the warmth, consistency, and dedication of the entire team made me feel safe, welcomed, and genuinely cared for. I am deeply grateful for the exceptional service and hospitality I experienced throughout my stay.

The service and the atmosphere at the club lounge