Malaysia Romantic Holidays

There’s room for improvement at this iconic Mandarin Oriental hotel in Kuala Lumpur. I loved the spacious apartment-style room, but it could definitely benefit from updates and refurbishment to reflect a more modern aesthetic. The guest services and location are truly outstanding. The breakfast buffet offers a generous selection of both international and local dishes, with plenty of variety to choose from. During our stay, a large group event specifically an Indian group was in-house, which made the hotel feel a bit overwhelmed. Many facilities and common areas became overcrowded, affecting the overall experience and ambiance. Mandarin Oriental is known for its exclusivity and catering to a high-end market, so I hope future stays will better reflect that standard.

Beautiful villa with private pool and excellent dining options and spa. Nothing is too much trouble for the staff who are very obliging.

1st day of arrival it rained in the middle of the night. We woke up and saw the table with our items on were all wet because there was a leak in the roof. Contact front desk and the Duty Manager said they will do something about it, but it never rained as heavily again throughout our stay so we wouldn't know if it got fixed (or the DM actually held the rain back). 3rd day of stay, after the gym session and breakfast, headed back for a shower and found there's no water. Same, contacted front desk... and then we got water... albeit started off brown till clear water was received. Took about an hour. There's also no shelter path from the carpark (we rented a car) to the main lobby, so 1st 2 days we got soaked trying to get back to the room when it rained. Other than that... We only had breakfast included so it was pretty normal, both the asian and western options, and each and some of the other... But lack of control meant other guests could walk in on their own, and we have several times where people would sit at our table even after we had left our drinks and food on it to show there's people sitting. And of cos we understand guests cannot be controlled where they'll push their prams and use the same hands to grab the food without using the tongs or spatulas... Shower space is large with bathtub, and the changing area is attached to the shower area which is a nice touch.

Great property, friendly staff, wonderful mix of nature and comfort and luxury.

Amazing family holiday - the facilities , location and most importantly the staff were amazing !!! They made us feel very special and everyone goes out of their way to make you feel comfortable

There’s room for improvement at this iconic Mandarin Oriental hotel in Kuala Lumpur. I loved the spacious apartment-style room, but it could definitely benefit from updates and refurbishment to reflect a more modern aesthetic. The guest services and location are truly outstanding. The breakfast buffet offers a generous selection of both international and local dishes, with plenty of variety to choose from. During our stay, a large group event specifically an Indian group was in-house, which made the hotel feel a bit overwhelmed. Many facilities and common areas became overcrowded, affecting the overall experience and ambiance. Mandarin Oriental is known for its exclusivity and catering to a high-end market, so I hope future stays will better reflect that standard.

Beautiful villa with private pool and excellent dining options and spa. Nothing is too much trouble for the staff who are very obliging.

1st day of arrival it rained in the middle of the night. We woke up and saw the table with our items on were all wet because there was a leak in the roof. Contact front desk and the Duty Manager said they will do something about it, but it never rained as heavily again throughout our stay so we wouldn't know if it got fixed (or the DM actually held the rain back). 3rd day of stay, after the gym session and breakfast, headed back for a shower and found there's no water. Same, contacted front desk... and then we got water... albeit started off brown till clear water was received. Took about an hour. There's also no shelter path from the carpark (we rented a car) to the main lobby, so 1st 2 days we got soaked trying to get back to the room when it rained. Other than that... We only had breakfast included so it was pretty normal, both the asian and western options, and each and some of the other... But lack of control meant other guests could walk in on their own, and we have several times where people would sit at our table even after we had left our drinks and food on it to show there's people sitting. And of cos we understand guests cannot be controlled where they'll push their prams and use the same hands to grab the food without using the tongs or spatulas... Shower space is large with bathtub, and the changing area is attached to the shower area which is a nice touch.

There’s room for improvement at this iconic Mandarin Oriental hotel in Kuala Lumpur. I loved the spacious apartment-style room, but it could definitely benefit from updates and refurbishment to reflect a more modern aesthetic. The guest services and location are truly outstanding. The breakfast buffet offers a generous selection of both international and local dishes, with plenty of variety to choose from. During our stay, a large group event specifically an Indian group was in-house, which made the hotel feel a bit overwhelmed. Many facilities and common areas became overcrowded, affecting the overall experience and ambiance. Mandarin Oriental is known for its exclusivity and catering to a high-end market, so I hope future stays will better reflect that standard.

Breakfast options are limited, family suites are very big with a kitchen, dishwasher, microwave, oven. 4 toilets, 2 baths. Family dining area is very big. Biggest family suite i have stayed in