Kennet & Avon Canal Trail Pet-friendly Holidays

This place has good and bad. The rooms are adequate and comfortable. There isn’t very good soundproofing. I had to change rooms 3 times because the AC wasn’t working and I ended up having an asthma attack due to the ongoing issue. Bring ear plugs and sound machine if you want to actually sleep. I had issues in all the rooms that were electrical related. If it wasn’t the AC it was lights or the TV. I found it to be a very stressful stay. Don’t depend on these people to do anything with any sort of hurry. The check in was absurd. I got there at 1pm asked to check in they said I must wait until 3. I came back at 3:30 and was told it would be an additional hour and half wait. Or I could take a lesser room than what I paid for. Room service people were nice One of the maintenance guys is really nice. Front desk staff are yes men with zero follow through. If you need a taxi don’t ask them do it yourself. It was close to Victoria Station and that was convenient. Will I ever stay again, NO!

Great location and staff. Breakfast each morning was fantastic. Rooms were spotlessly cleaned each day. We look forward to returning and visiting other RIU locations.

Great location, pleasant staff.

Location, location, location. Right next to Chinatown, Leicester Square, National Gallery.

This property is close to Paddington Station and is how we arrived in London. We arrived early and the staff was willing to hold our luggage for us. Incidentally, Expedia says to call ahead or contact the property. There’s no need for that. The property is prepared for you as long as you book through Expedia. The room was small, directly above the ground floor pub. A couple of nights were noisy for a while, but the pub closes at midnight so it wasn’t really an issue. Our room was small but clean. The restroom was really small but adequate. I couldn’t figure out the thermostat and couldn’t cool the room enough even though it is air conditioned. The bathroom got pretty warm because of poor ventilation. That was the biggest negative. The breakfast provided was what I would classify as light with the only warm option as toast, tea, and coffee. Still, it was fine and it was enough to start the day. The staff was always pleasant and welcoming. There is a bus stop near the hotel. It was convenient and we used that method of transportation often. The Edgeware Street Station is about an 8-minute walk down the road and we used that tube stop quite a bit. The neighborhood is a near a working-class commercial area and safe enough for us—we experienced no issues. This was a good value. It’s not fancy or big but I’d go there again. Not with kids, though. Just me and my wife.

Very friendly staff, lovely place, great food, will be back

Clean room, good amenities, nice to have the “free” goodies in the room. Staff very courteous and helpful. Made us coffee during check in process.

Great staff, great location